Enterprise Social Network & Enterprise Community Knowledge Manager (2013)

The Social Enterprise & Enterprise Community

(Knowledge) Management

KMLF May 2013Nicky Hayward-Wright

Social Enterprise

(cc) GS1 Australia

4Adapted from Content + Conversation, Susan Gautsch, Pepperdine University, Graziadio School of Business and Management. Used with Permission

Building Community

Collaborating

Creating

Conversing

Sharing

Participating

Recognising

Spectating

Inactive

Value

Thought provoking

Innovative

Relevant

Informative

Interesting

Bits and Bytes

Adapted from How warmly are you engaged on Yammer , Susan Gautsch, Pepperdine University, Graziadio School of Business and Management. Used with permission.

6

The S.O.C.I.A.L. Framework of ESN use Cases © Riemer & Ritcher, 2012 http://ses.library.usyd.edu.au/handle/2123/8845

Contact DetailsNicky Hayward-Wright

Senior Advisor, Knowledge Management

GS1 Australia

M: + 61 417 404 427

E: Nicky.Hayward-Wright@gs1au.org

Twitter: NickyHW

Storify: NickyHW

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