Emotional intelligence - For MBA's Disaster Management

• What is Emotional Intelligence?

• Emotional Intelligence with respect to roles(characters)

• Emotional Intelligence Relates

• Two Aspects Of Emotional Intelligence

• Five Domains Of Emotional Intelligence

• Emotional Intelligence With Respect To Children And Adults

• Tips To Develop Emotional Intelligence

• Advantages Of Emotional Intelligence

• Disadvantages Of Emotional Intelligence

WHAT IS EMOTIONAL INTELLIGENCE?

• Emotional intelligence (EI) refers to the

ability to perceive, control and evaluate

emotions.

• Understanding yourself, your goals,

intentions, responses, behaviour

and all.

• Understanding others, and their

feelings.

EMOTIONAL INTELLIGENCE - THE FIVE

DOMAINS

• Knowing your emotions.

• Managing your own emotions.

• Motivating yourself.

• Recognising and understanding other people's

emotions.

• Managing relationships, i.e., managing the

emotions of others.

• 1. Develop Your Emotional Self-Awareness

• 2. Take Responsibility for Your Actions and

Feelings

• 3. Remember – You Are Not Your Emotions

• 4. Put Yourself In The Other Person’s Shoes

• 5. Get Some Distance From The Bad Stuff

ADVANTAGES OF EMOTIONAL INTELLIGENCE

• Improves relationships

• Improves communication with others

• Better empathy skills

• Acting with integrity

• Respect from others

• Manage change more confidently

• Emotional Intelligence is too vague a concept

• Emotional Intelligence cannot be measured

• Validity of Emotional Intelligence is suspect