Efficiency Exchange; Smarter local government

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presentation/workshop for North West E Government Group (NWEGG) 17 March 2010

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Efficiency Exchange

Dr Gordon MurrayNeil RimmerSteven Locker

Your challenges

1. Use two yellow post-its2. Write the name of your council on each post-it3. Then write your personal view of your council’s

two challenges in addressing efficiency gains (one per post-it)

4. Place post-its on the wall5. Scan the range of challenges identified by

others 6. Play ‘snap’ and cluster post-its in related

themes/groups

Sharing your success

1. Using two green post-its2. Write the name of your council on each post-it3. Then write two successes/strengths which you

have (one per post-it)4. Place post-its on flipcharts against the earlier

themes where you think your success/strength is relevant

5. Collectively, if at all possible, try to aim for one success married to a challenge theme.

If I was in your shoes …

1. Scan the themes and challenges 2. Using two red post-its3. In response to the challenges, give

your view of “If I was in your shoes ….”

4. Place in the area of the relevant theme

Imagine a tool for …

• collaborative knowledge sharing what works, doesn’t work but will in certain circumstances

• collaborative problem solving helping you find the one person who’s thinking about the same

challenge or has a suggestion which could help you or enabling you to make a suggestion which could help

someone else

• drawing on local government expertise in Drafting a policy, specification, contract ...

• mass on-line conferences, debates and ability to question experts

• …

EFXCoP

Self assessment Benchmark

Data

PeerChallenge

Efficiency Exchange

Best Practice Resources

Best Practice CollaborationAllows users from participant authorities to develop and actively share best practice knowledge

Self AssessmentData collected from metrics helps highlight where greater efficiency can be achieved.

Peer ChallengePeers from other authorities review the assessment and provide direct feedback

BenchmarkingAuthorities able to review their data and compare with benchmark data

Best Practice ResourcesCommunity repository of current best practice principles

Efficiency Exchange

How it looks and works!

March 2010

Where are we now?

• Metrics now further developed and tested in IESE

• CoP in place• Prototype platform in place for

critique on 20 April• 14 LECs delivered

Next steps

• 20 April prototype testing – it would be great if NW had a least one nominee

• We want to offer you a free facilitated problem-solving workshop

• Join the Efficiency Exchange• Share your practice• Share your ideas• Pose problems

Blueprint for March 20111. A culture of collaborative knowledge generation,

learning, sharing and problem-solving in respect of efficiency & VfM

2. A resilient user orientated, easy-to-use, technological platform which rapidly captures content in a diverse range of forms ‘pulling’ collaborative knowledge generation, learning, sharing and problem solving

3. A reliable, robust and transparent web-based benchmarking tool which enables councils, and their partners, to easily identify and transfer appropriate good practice

4. A passion amongst LGA Group frontline staff to capture and share good practice, and contribute to problem solving; and encourage others to do so too.

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