Communication barriers

COMMUNICATION BARRIERS

Effective Communication

Takes place when: Speaker delivers

message clearly Listener understands

the message

However, Effective communication

does not take place when there are obstacles known as COMMUNICATION BARRIERS

Communication Barriers

Physical Barriers Perceptual Barriers Emotional Barriers Cultural Barriers Language Barriers Gender Barriers Interpersonal Barriers Semantic Barriers

Physical Barriers

Place DistanceNoise and LightingAppearanceDisabilitiesWeather conditions

Perceptual Barriers

InternalMindExperiencesSelf-esteem

Emotional Barriers

AngerDepression and StressAnxiousnessPrideFear

Cultural Barriers

Differences in: Spoken language Customs and traditions Behavior Hostile stereotypes

Language Barriers

Differences in spoken languageLanguage learnersDialectsDyslexiaLanguage disabilities

Gender Barriers

Being male or femaleGender inequalityDiscriminationGender stereotypes

Interpersonal Barriers

6 levels: Withdrawal Rituals Pastimes Working Games Closeness

3 types: Emotional Desire to participate and explore

Semantic Barriers

Words with different meanings Denotations and connotations Bad expressions Mannerisms Faulty translation Unclarified assumption

Overcoming Barriers

Speak clearly and not too quickly

Self confidence Conducive

environment Understanding

Response Use pictures Use technological aids

Listening to Understanding

Rules for Good Listening: Stop Talking Put the person at ease Show the person you want to listen Remove distractions Empathize

Listening to Understanding

Rules for Good Listening: Be Patient Hold your temper Go easy on argument and criticism Ask questions

References

http://opin.ca/article/seven-barriers-communication  http://www.bms.co.in/semantic-barriers-to-communication/ http://smallbusiness.chron.com/cultural-communication-barriers-workplace-13888.html

http://www.ehow.com/info_7957500_language-barriers.html http://www.livestrong.com/article/175905-emotional-barriers-to-effective-communication/

http://www.myinterpersonal.com/communication-barriers.html

Members

Andrade, Sophia Maye Baluyot, Anna Pamela Deuna, Ina Francesca Lustañas, Bridgette Perez, Nicole Anne Tacujan, Niña Salve

2ELS