Chat for Nothing, Text for Free: Piecing Together a Free Virtual Reference Solution

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Presented as a Pecha Kucha session at the 2010 Reference Renaissance conference in Denver, CO. Pecha Kucha presentations are composed of 20 slides that are timed at 20 seconds each, for a grand total presentation time of 6 minutes and 40 seconds. Please contact me if you'd like to download or use my slides. I would be happy to send them to you.

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Ahniwa FerrariOnline Resources Consultant

Statewide Coordinator for Ask-WAWashington State Library

Chat for Nothing, Text for Free:Piecing Together a Free Virtual Reference Solution

Proof of concept website @:http://askhoratio.weebly.com/

TWEET THIS! #REFREN10

FOLLOW ME:@AHNIWA

There are a lot of ways to answer

questions online …

It’s all about balance …

Go Roving!Use a mobile device

with Google Talk, Voice, and Gmail, and get rid of …

Free is good

You can integrate a lot of Google services into one portal for your

reference staff

You could be providing SMS reference (and chat and phone and email)

Without cooperation, hours are limited

Ahniwa FerrariOnline Resources Consultant

Statewide Coordinator for Ask-WAWashington State Library

Play around at:http://askhoratio.weebly.com/

Google account info is:ask.horatio | ask.h0rnblow3r

Ask me questions at:ahniwa.ferrari@sos.wa.gov

TWEET THIS! #REFREN10

FOLLOW ME:@AHNIWA

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