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Los Angeles | London | New DelhiSingapore | Washington DC
Library Value in the Developing World
Elisabeth Leonard, MSLS, MBAelisabeth.leonard@sagepub.com
Los Angeles | London | New DelhiSingapore | Washington DC
Scholarship is changing: we are on the journey together
Los Angeles | London | New DelhiSingapore | Washington DC
Working together: Library Value in the Developing World
Los Angeles | London | New DelhiSingapore | Washington DC
Research Methodology
Los Angeles | London | New DelhiSingapore | Washington DC
Key findings and considerations
● Librarians: Beginning to recognise the importance of evaluating their value; beginning to recognise need to reinvent their roles
● Faculty: Rate library value via the resource collection: limited awareness about additional services
● There is a disconnect between what the librarians perceive to be effective communication and what faculty remember
Los Angeles | London | New DelhiSingapore | Washington DC
Librarian perception of value
● 67% of librarians perceive their value for both faculty and university management is measured via the resource collection
‘Through the value the library contributes to teaching and
learning, we fulfil the mission of the university and the whole
business of our university’
‘The library’s value is connected with the library’s popularity in the eyes of faculty and students’
‘(Our) evidence of value is measured by visit statistics to the library, visit
statistics to the intranet, and e-Resource usage statistics’
Los Angeles | London | New DelhiSingapore | Washington DC
Faculty perception of value● 75% of faculty perceive value through resource collection accessibility● 20% of faculty do not use of are not aware of the electronic collection● 96% of faculty use the library building● 35% of faculty not aware of all the services offered by their library
‘The thing I would change about my library would be the seating
arrangement and space’‘The best thing about my library is that I am able to access e-journals
anywhere’
Los Angeles | London | New DelhiSingapore | Washington DC
Communication and marketing
‘faculty don’t take it upon themselves to communicate what they want from the library. We try to engage them, but they are not
forthcoming’
‘The link connecting flow of information between me and
the library is lacking. The library doesn’t even know I have an
email address’
?
Los Angeles | London | New DelhiSingapore | Washington DC
Comparison
Los Angeles | London | New DelhiSingapore | Washington DC
Conclusions
● E-mail: elisabeth.leonard@elisabethleonard.com● The white paper
http://www.uk.sagepub.com/repository/binaries/pdf/LibValReport-2013.pdf
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