Best Practices for Marketing Your Station Final

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We will share tips and tricks for maximizing your station's impact on each platform.

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Best Practices for Marketing Your Station on Facebook, Twitter & LinkedInMarch 7, 2013

#pubtraining@nprdigitalsvcs

• audience• goals• content• community

previously on…using social media to promote your station

1. not about you 2. has purpose3. marathon

if you remembered only 3 things

• optimize platform• encourage engagement • measure effectiveness

agenda

• vanity URL• cover photo• about section• milestones

optimize station facebook profile

searching for your station

WABE saw 30% increase with URL change

Go to www.facebook.com/username

claim your vanity URL

cover photo – call to action

cover photo – specific initiative

cover photo – user generated

cover photo – user generated cont.

cover photo for your fans

about section

about MPR

create milestones

Age

0-2425-3435-44(45+)

Income

0-25K25K -50K50K-100K100K+

Gender

MaleFemale

Education< High SchoolHigh SchoolSome Col-legeBA or MA

facebook demographics

identify key influencers

• active followers• news partners and community organizations• local personalities and public figures• station personalities and shows with pages

• publish at least once a day, optimally 3-5 times a day

• three biggest usage spikes occur weekdays at 11:00 AM, 3:00 PM and 8:00 PM EDT

• wednesday at 3:00 PM EDT is biggest

when should you engage on facebook

• photos & videos• local, quirky and relatable • questions• exclusive

what is the most engaging on facebook

facebook contests

• Volume• Reach• Engagement• Influence• Virality

measuring effectiveness on facebook

facebook insights

• name• image• bio

optimize twitter profile

what’s in a name on twitter?

a picture is worth 140 characters

bio: searchable and explanatory

Gender

MaleFemale

Age

0-2425-3435-4445+

Income

0-25K25-50K50-100K100K+

Education< High SchoolHigh SchoolSome Col-legeBA or MA

twitter demographics

identify key influencers

• active re-tweeters• news partners and community organizations• local personalities and public figures• station personalities and shows who tweet

publish at least 3-5 times a day

post early in the afternoon Monday – Thursday

the half-life of a tweet is about 2.8 hours

don’t overlook weekends

when should you engage on twitter?

• write headlines that get attention• put the link in the middle• have a personality and be of the moment

what is most engaging on twitter?

measuring effectiveness on twitter

tweet reach #pubtraining

• name• profile• basics+

Optimize linked In profile

claim your name

complete your profile

give it some thought

go beyond the template

linkedIn demographicsGender

MaleFemale

Age

0-2425-3435-4445+

Income

0-25K25-50K50-100K100K+

Education

< High School

High School

Some Col-lege

BA or MA

identify key influencers

• participate in groups to identify active users• follow thought leaders in your field• use tools such as inmaps

• interact at least once a week

• ask questions of your community

• participate in existing conversations

when should you engage?

your network

• searchable and informative descriptions • join or create group(s)• use tools

what is the most engaging on LinkedIn

measuring effectiveness on LinkedIn

klout

peer index

@eskapepodkpodbielski@npr.org

questions?