B9 Delivering the Message: From Mobile to Magazine and Everything In-Between

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University brag points can all sound the same to a high school student. As university communicators we have the same delivery methods available, such as our website, mobile apps, e-mails, social networks, and print. So how do we set our institutions apart? The answer lies in how we choose to expand and present our messages. Discover how the University of Illinois produces fresh, vibrant, and memorable content for all of its marketing. See how they collect data and use it to determine where they focus their efforts and how they choose to uniquely craft their messages.

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05.02.2012

Doug Burgett Creative Director, Office of Communications for Enrollment Mgmt

Stacey Kostell Director, Office of Undergraduate Admissions

Michelle Rice

Editor, Office of Communications for Enrollment Mgmt

Tuesday, May 15, 2012

WHAT IS THE MESSAGE?

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The message is... TEXT

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The message is... IMAGE

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The message is... VISUAL

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The message is... WHAT YOU WANT TO KNOW

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The message is... WHAT YOU SHOULD KNOW

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The message is... WHAT YOU NEED TO KNOW

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The message is... SIMPLE

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The message is... COMPLEX

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The message is... CONTEXT DEPENDENT

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The message is... MULTI-DIMENSIONAL

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The message is... OFTEN BURIED

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The message is... THE REASON WE COMMUNICATE

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belong

Illinois Admissions Theme (2005-Present)

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PRINT

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BURIEDTuesday, May 15, 2012

University Viewbook Cover

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University Viewbook Cover

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University Viewbook Cover

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University Viewbook Cover

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Illinois Viewbook Cover (2007)

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Illinois Viewbook Spread (2008)

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Illinois Viewbook Spread (2008)

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FACTUAL LAYOUT

The personality is over here

Where do I look first?

What’s this?

I don’t want to read all this

Illinois Viewbook Spread (2008)

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FACTUAL VOICE

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WE ARE BROWSERS

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Illinois Viewbook Spread (2010)

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Illinois Viewbook Spread (2010)

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MAGAZINE LAYOUT

Quotes offer alternative entry points to the content

Leads expand the headers and summarize

main messages

Clear page header

Student-written articles introduce personality

Illinois Viewbook Spread (2010)

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PERSONAL CONTENT

Illinois Viewbook Spread (2010)

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FIRST-PERSON WRITING

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PULLOUT FACTS

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EXPANDED CONTENT

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BROWSER FRIENDLY

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Illinois Visit Mailer (2011)

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Illinois Visit Mailer (2011)

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SIMPLE

What the University of Illinois

looks like

Where I go for more information

What I’m supposed to do

Where the University of Illinois

is located

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SUCCINCT WRITING

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EMAIL

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SEARCH EMAIL

Header for priority message

Call-to-action List of profile facts

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ADMIT EMAILIntro with

priority message

Headers for easy scanning

Calls-to-action

Enticing image

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ACCEPT EMAILFirst-person

student account

Brief article previews

Call-to-action

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PRESENTATIONS

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Illinois Admitted Student Presentation (2011)

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STUDENT VOICE

Illinois Admitted Student Presentation (2011)

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WEB

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Illinois Admissions Website (2011)

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KEY MESSAGES

STUDENT VOICE

CLEAR ORGANIZATION

Illinois Admissions Website (2011)

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RELATED BLOG CONTENT

Illinois Admissions Website (2011)

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Illinois Admissions Blog (2011)

Candid advice from admissions counselors

BLOGGING

Slice-of-life experiences from current students

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Before

CONTENT REFINEMENT

Illinois Admissions Website (2011)

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After

CONTENT REFINEMENT

Illinois Admissions Website (2011)

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Illinois Admissions Website (2011)

UTILIZING REAL ESTATE

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MOBILE

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Illinois Admissions Website (2011)

KEY MESSAGES?Smaller screens

warrant a different layout for more clarity

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Illinois Admissions Website (2011)

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Illinois Admissions Website (2011)

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Illinois Admissions Website (2011)

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Illinois Admissions Visit Webpage (2011)

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Illinois Admissions Website Mobile Statistics for 2010

ADMISSION DECISION ANNOUNCEMENTS

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Illinois Admissions Check Application Status Webpage (2011)

WHAT’S THIS?How do I get to my

admissions decision?

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Illinois Admissions Check Application Status Webpage (2011)

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SOCIAL MEDIA

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Social Networks used by Illinois Admissions (2011)

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Social Network Hub for Illinois Admissions (2011)

EASY

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FUN

Social Network Hub for Illinois Admissions (2011)

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University of Illinois Class of 2015 Facebook Page (2011)

HONEST

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University of Illinois Class of 2015 Facebook Page (2011)

REAL

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University of Illinois Class of 2015 Facebook Page (2011)

REALLY REAL

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University of Illinois Class of 2015 Facebook Page (2011)

REALLY REAL

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Illinois Admissions Twitter Page (2011)

DUPLICATED

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Illinois Admissions YouTube Page (2011)

ENGAGING

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Illinois Admissions YouTube Page (2011)

ENGAGING

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QUESTIONS/COMMENTS?

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