Making Mortgage Payments in CU*BASE and It's Me 247

1

Making Payments on Mortgage Loans in CU*BASE Teller Processing

A Preview of Coming Enhancements to CU*BASE Mortgage Loans

with the 360-Day Interest Calculation Type

Revised March 19, 2009

2

Scenario 1

Making a payment that is more than the regular payment amount

3

Making a payment that is more than the regular payment amount

Payment amount being

applied

Payment amount being

appliedRegular payment amount (loan is not delinquent)

Regular payment amount (loan is not delinquent)

4

Making a payment that is more than the regular payment amount

Member has two choices for

applying the payment

Member has two choices for

applying the payment (This window will

not appear at all if making the exact regular payment

amount)

(This window will not appear at all if making the exact regular payment

amount)

5

Making a payment that is more than the regular payment amount

Transaction history showing

the payment made

Transaction history showing

the payment made

6

Making a payment that is more than the regular payment amount

Secondary transaction description that will

appear on the member’s statement

Secondary transaction description that will

appear on the member’s statement

7

Making a payment that is more than the regular payment amount

The second transaction shows the extra principal

payment

The second transaction shows the extra principal

payment

8

Making a payment that is more than the regular payment amount

The second transaction shows the extra principal

payment

The second transaction shows the extra principal

payment

9

Making a payment that is more than the regular payment amount

The receipt shows the two

transactions being posted

The receipt shows the two

transactions being posted

In effect, the receipt would be the same as a member

payment coupon where the principal-only payment was

broken out separately

In effect, the receipt would be the same as a member

payment coupon where the principal-only payment was

broken out separately

10

Scenario 2

Making a mortgage payment before the Interest Calc Date (such as the 20th)

(Account also has an attached escrow)

11

Making a mortgage payment before the Interest Calc Date

Payment amount being

applied

Payment amount being

appliedRegular payment amount –

payment for March has already

been made

Regular payment amount –

payment for March has already

been made

12

Making a mortgage payment before the Interest Calc Date

Same choices as before, since the member is allowed to pay ahead on this

loan

Same choices as before, since the member is allowed to pay ahead on this

loan

13

Making a mortgage payment before the Interest Calc Date

Another way to see the

transaction information is to use this Toggle

button

Another way to see the

transaction information is to use this Toggle

button

14

Making a mortgage payment before the Interest Calc Date

After togglingAfter toggling

15

Making a mortgage payment before the Interest Calc Date

Full secondary transaction description that will appear on the member’s statement

Full secondary transaction description that will appear on the member’s statement

16

Scenario 3

Making a principal-only payment

17

Making a principal-only payment

Payment being made is less than the regular scheduled payment amount (including

escrow, if applicable)

Payment being made is less than the regular scheduled payment amount (including

escrow, if applicable)

18

Making a principal-only payment

Window confirms that a principal-only

payment will be applied

Window confirms that a principal-only

payment will be applied

(No choices other than this because the amount is less than the regular payment

amount.)

(No choices other than this because the amount is less than the regular payment

amount.)

19

Making a principal-only payment

Member’s statement will show the principal-

only payment

Member’s statement will show the principal-

only payment

20

Scenario 4

Making a payment on a delinquent loan

21

Making a payment on a delinquent loan

This button will display a window with delinquency

details

This button will display a window with delinquency

detailsAll delinquent loans

are highlighted on the teller posting screen

All delinquent loans are highlighted on the teller posting screen

Screen shows the amount needed to

bring the loan current

Screen shows the amount needed to

bring the loan current

22

Making a payment on a delinquent loan

Delinquency information on

this loan account

Delinquency information on

this loan account

23

Making a payment on a delinquent loan

Teller tries to make both the member’s

delinquent and current payments at the same

time

Teller tries to make both the member’s

delinquent and current payments at the same

time

24

Making a payment on a delinquent loan

The teller can back up and change the amount

being applied

The teller can back up and change the amount

being applied

CU*BASE warns that only one payment can be made at a time, or the remaining amount will be applied to

principal

CU*BASE warns that only one payment can be made at a time, or the remaining amount will be applied to

principal

25

Making a payment on a delinquent loan

Teller changes the amount of the payment being applied

Teller changes the amount of the payment being applied

(Notice the cash back amount)

(Notice the cash back amount)

Teller uses F11 to bring the cash-back balance forward and immediately return to this same

member for the next transaction

Teller uses F11 to bring the cash-back balance forward and immediately return to this same

member for the next transaction

26

Making a payment on a delinquent loanThis screen is immediately displayed with the balance forwarded, and the same

member account

This screen is immediately displayed with the balance forwarded, and the same

member account

Teller can now enter the 2nd payment

amount and post as usual

Teller can now enter the 2nd payment

amount and post as usual

(Notice the amount from the previous transaction)

(Notice the amount from the previous transaction)

27

Scenario 5

When a loan cannot be paid ahead

28

When a loan cannot be paid ahead

Exact regular payment amount is being posted, but since the loan can’t be paid

any further ahead, the entire amount will go

toward principal

Exact regular payment amount is being posted, but since the loan can’t be paid

any further ahead, the entire amount will go

toward principal

29

Making Payments on Mortgage Loans in It’s Me 247It’s Me 247 Online Banking

A Preview of Coming Enhancements to CU*BASE Mortgage Loans

with the 360-Day Interest Calculation Type

Prepared March 9, 2009

30

Scenario 1

Making a payment that is more than the regular payment amount

31

Making a payment that is more than the regular payment amount

Member can see information about the loan by clicking on the account name (or they can just click the Transfer Money button as usual)

Member can see information about the loan by clicking on the account name (or they can just click the Transfer Money button as usual)

32

Making a payment that is more than the regular payment amount

Notice the regular payment

amount

Notice the regular payment

amount

33

Making a payment that is more than the regular payment amount

The regular payment

amount is filled in

automatically...

The regular payment

amount is filled in

automatically...

34

Making a payment that is more than the regular payment amount

...but it can be changed to a

different amount

...but it can be changed to a

different amount

35

Making a payment that is more than the regular payment amount

Just like in CU*BASE, It’s Me 247It’s Me 247 online

banking will explain to the member exactly

what will be done with the payment amount,

giving the member two choices

Just like in CU*BASE, It’s Me 247It’s Me 247 online

banking will explain to the member exactly

what will be done with the payment amount,

giving the member two choices

36

Making a payment that is more than the regular payment amount

37

Making a payment that is more than the regular payment amount

The transfers are shown immediately in the account details for

the mortgage loan account, including the extra that was applied

to principal

The transfers are shown immediately in the account details for

the mortgage loan account, including the extra that was applied

to principal

38

Scenario 2

Making a regular payment when a loan cannot be paid ahead

39

Making a regular payment when a loan cannot be paid ahead

This time our member is making a regular

payment amount, but the loan has already been paid forward as

far as allowed

This time our member is making a regular

payment amount, but the loan has already been paid forward as

far as allowed

40

Making a regular payment when a loan cannot be paid ahead

41

Making a regular payment when a loan cannot be paid ahead

The regular payment

amount is still filled in

automatically

The regular payment

amount is still filled in

automatically

42

Making a regular payment when a loan cannot be paid ahead

The choices are different this time; since the loan can’t be paid ahead, the

entire amount will be applied to principal, but the member could also cancel the transfer now

and wait until next month

The choices are different this time; since the loan can’t be paid ahead, the

entire amount will be applied to principal, but the member could also cancel the transfer now

and wait until next month

43

Making a regular payment when a loan cannot be paid ahead

This link will help the member with questions

about making mortgage payments

online

This link will help the member with questions

about making mortgage payments

online

44

Making a regular payment when a loan cannot be paid ahead

After clicking the “Other Tips”

link

After clicking the “Other Tips”

link

45

Making a regular payment when a loan cannot be paid ahead

Here are all of the available

FAQs

Here are all of the available

FAQs

The answer to this one will change depending on whether or not this

loan account can be paid ahead

The answer to this one will change depending on whether or not this

loan account can be paid ahead

46

Configuring for multiple participation partners by category

Configurable day to calculate monthly interest amount to

match PLP day of the month

Configurable day to calculate monthly interest amount to

match PLP day of the month

Can allow pay-ahead up to 9 periods to

match PLP rule interpretation

Can allow pay-ahead up to 9 periods to

match PLP rule interpretation