You already have the milk… got cookies? ® “Guaranteeing the finest customer satisfaction...

You already have the milk…

got cookies?got cookies?®®

“Guaranteeing the finest customer satisfaction through the finest quality of product at the most reasonable price.”

~Group C~

Our CookiesOur Cookies

Is your sweet tooth driving you insane? Let got cookies?® satisfy your appetite. Try one of our delicious chocolate chip cookies that taste like they came from Grandma’s kitchen. Go ahead – indulge. You deserve it!

Our RecipeOur Recipe

1/2 cup sugar1 cup crisco1 cup brown sugar1 teaspoon vanilla extract2 eggs2 cups and 4 tablespoons of flour1 teaspoon baking soda 1 teaspoon salt1 12 oz. package of chocolate

chips  1 batch = 30 cookies

Job SpecificationsJob Specifications

Quantity: 60

Size:

Before Baking 1 ½ X 1 ½ in

After Baking 2 ½ X 2 ½ in

Appearance: Golden Brown

Special Features: Irish Chocolate Chips

Packaging: Individual

Job MeasurementJob Measurement

Cost Per Cookie 1.34 Number of Cookies Produced

Number of Meeting Specs 55 Number Rejected 0 Number Reworked 0 Number Sampled for Quality 5 Unexplained Differences N/A Total Cookies produced 60

Size Before Baking 1 ½ X 1 ½ in After Baking 2 ½ X 2 ½ in

Total Throughput Time Set-up time 5 min Mixing Time 8 min Baking Time 24 min Packaging Time 10 min Clean-up Time 13 min Total Time 60 min

Job Order: 123456Job Order Cost CardGot Cookies?, Inc.

Chocolate Chip City, Fl.

TestimonialsTestimonials

Wow!!!!!!!!!!!!!  Your chocolate chip cookies are awesome. They remind me of the cookies my mother used to make; fresh and delicious. Your prices are great too! I love got cookies?®, and I recommend them to EVERYBODY!

- Susan, Florida

Our PromiseOur Promise

If you are not completely satisfied with our cookies for any reason, we will gladly refund your money and give you a $10 gift card for any got cookies?® products. We have that much faith that you will enjoy our cookies!

Required Comments

1) The denominator for the cost per cookie calculation should be the total amount of cookies we baked, which was 60.

2)We would use the total throughput time with respect to the number of cookies produced to effectively evaluate production performances.

3)The performance measure that are unnecessary are the number of cookies rejected and the number reworked. The number of cookies rejected was unnecessary because all of the cookies met company standards. The reworked category was unnecessary because once a cookie is baked – even if it is defective – it cannot be reworked and re-cooked.

4)The $2 overhead was unreasonable because we overapplied by nearly $3.00.5)Disposing of our overhead variance would reduce our COGS, thereby reducing

the price to our valued customers – which we have no problem doing.

Our StaffOur Staff

Kara MathePackaging Director k.mathe@gc.com

Ashlea RieserMarketing Director a.rieser@gc.com

Carla McKnightTechnology Director c.mcknight@gc.com

Megan MillerAccountant & Bakerm.miller@gc.com

Mikkia SolomonWeb Design Specialistm.solomon@gc.com

Contact UsContact Us

For any questions, comments,

or concerns, contact us at:

Address: Yummy Blvd.

Chocolate Chip City, Fl 12345

Phone: (123) 456-7890

Fax: (123) 456-7891

Email: yummycookies@gc.com

~Group C~