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TRAINING WORKSHOPS
INTRODUCTION This presentation will provide you with an
overview of our products and services.
OVERVIEW
WHO IS DITASA?Jigsaw Holdings subsidiary DITASA - the Development Institute and Training Academy of Southern Africa is a leading organisation committed to transformation through workplace skills development.
JIGSAW PARK
WHO IS DITASA?Our passion is to change and improve the lives of people through education and training.
From Student
To
Chief Executive Officer
JIGSAW STRUCTURE
Property Development & Maintenance
Real Estate Education, Training and Skills Development
Shared Services
Accounting/FinanceLegal
Human ResourcesNetworking
Information TechnologyOffice Space
Training
WHAT SOLUTION DOES DITASA OFFER?
No other company offers you such a COMPREHENSIVE DATABASE of courses and products to select from according to your own unique requirements.
www.ditasa.co.za
DITASA ensures a turnkey solution to clients with the assurance that your training needs will be met.
WHY IS DITASA DIFFERENT? DITASA positioned itself to be the largest TRAINING BROKER
COMPANY in South Africa. As a Training Broker we source the best accredited, legally complaint and sustainable Training Providers.
In addition, DITASA also a unique range of short courses and qualifications.
Client Support Source Training Provider
Solution
DITASA Provides:
WHY IS DITASA DIFFERENT?
We provide YOU with a SOLUTION to:
Money
Time
Conducive training environment
OUTLINE
Understand the paradox: helping other people get what they want gives us more of what we want;
Use goal-setting techniques to focus on what you want to accomplish and develop strategies for getting there;
Recognise the difference between features and benefits of products and develop a plan for increasing product knowledge;
Identify the most critical elements of telephone sales and customer service; Understand the power of your behaviour for more successful sales and customer service; Develop communication skills to better share information and listen to the customer.
WORKSHOPSA FLYING START TO SUCCESSFUL SELLING
Duration
1 Day
Certification
OUTLINE
After attending this course you will be able to:
Build and define your credibility; Identify your competition and potential customers; Define critical communication skills; Use observation as a sales tool; Deal effectively with customer service complaints; Overcome and handle objections; Determine the importance of teamwork; Identify buying signals; Close the sale using a variety of closing techniques and activities.
WORKSHOPSAdvanced Sales Development: Nailing the Sale
Duration
1 Day
Certification
OUTLINE
Learn how to create positive self-expectations; Begin setting goals to get more of what you want from life; Develop self talk messages that help build self-esteem; Identify communication tools to help you be more assertive; Learn how to say ‘no’ and when ‘no’ is the best answer; Learn how to make a positive first impression; Discover ways to connect with people.
WORKSHOPSCONFIDENCE AND ASSERTIVENESS
Duration
1 Day
Certification
OUTLINE
After attending this course, you will be able to:
Clearly identify how you can become effective in dealing with customers; Identify opportunities within the scope of your authority for dealing
effectively with others; Understand your role in your team; Set your own targets; Apply the correct telephone techniques; Deal with stress effectively; Apply mechanisms in dealing with difficult people.
WORKSHOPSCustomer Service Excellence
Duration
1 Day
Certification
OUTLINE
How you will benefit:
You will better understand yourself; Define your own personality type as well as understand different personality types better; Look at the effect of temperament on leadership; Establish how to effectively communicate with different personality types; Understand the Situational Leadership Model; Identify the stages of team development; Successfully build a team; Manage performance; Effectively apply problem solving as a process; Apply coaching as a tool; Document performance.
WORKSHOPSDEVELOPING PEOPLE AND MANAGING PERFORMANCE
Duration
1 Day
Certification
OUTLINE
How you will benefit:
You will discover how to take initiative; Maximise your productivity; Be a team player; Manage your time effectively; Boost your self-confidence.
WORKSHOPSDevelopment Programme for Office Professionals
Duration
1 Day
Certification
OUTLINE
How you will benefit:
You will better understand how to make the transition to being an efficient and effective manager;
Have a firm grasp on the responsibilities of a manager; You will be able to set goals; Determine how planning can help you; Use communication more effectively as a tool; Give feedback in an appropriate manner; Ask for what you want; Provide clear instructions; Manage conflict easily, following a process.
WORKSHOPSFirst Steps to Effective Management
Duration
1 Day
Certification
OUTLINE
After attending this course you will be able to: Construct realistic, ambitious and accurate plans,
targets and forecasts to achieve the desired performance;
Generate more sales activity and revenue through objective setting and motivation;
Balance your time profitably between your sales and organisational responsibility;
Inspire your team to excel; Plan and deliver effective presentations to
generate enthusiasm and commitment; Use performance reviews to turn around
lacklustre results and give reward and recognition;
Implement an effective and ongoing training plan and coaching sessions to boost personal and team performance.
WORKSHOPSMANAGING AND LEADING SALES TEAMS TO ACHIEVE
EXTRAORDINARY HEIGHTS
Duration
1 Day
Certification
OUTLINE
How you will benefit:
You will understand the importance of and be better able to present a professional presence on the job;
Improve your ability to organise, plan, prioritise and self-manage; Improve critical communication skills such as listening, asking questions and
being aware of body language; Develop strategies for managing difficult people and situations; Recognize techniques for being more assertive and managing your stress.
WORKSHOPSMBA For Office Professionals
Duration
1 Day
Certification
OUTLINE
How you will benefit:
Learn the secrets to being a friend in sales; Identify strategies for building strategic sales relationships
and finding personal fulfilment in the process; Enjoy more sales success.
WORKSHOPSSpeed Selling Face-to-Face
Duration
1 Day
Certification
OUTLINE How will you benefit:
Upon completion you will be able to define a team; Establish team norms and characteristics; Successfully work as a team; Complete the Glen Parker Team Survey to identify primary
team player styles and increase personal effectiveness; Build team trust; Understand the stages of team development; Communicate effectively; Function as a good team player.
WORKSHOPSTeambuilding – A Practical Bonding Experience
Duration
1 Day
Certification
PRODUCTS AND SERVICESEIGHT DIMENSIONAL PROFILING
Eight Dimensional
ProfileSkills Profile Negativity Profile
Do you think that this person will be a good manager? What training do you think this person require? Do you think this person will have a problem in being productive in his work? What do you think will be the preferred communication style of this person?
NETWORK PARTNERSThrough our network, DITASA is able to provide the additional
products and services. Available on request.
DITASA’S TRACK RECORDDITASA was established in 2003 and is wholly
owned by Jigsaw Holdings;Being part of Jigsaw Holdings ensures support in
the following:◦Financial Management and Operations;◦Legal;◦Human Resources;◦Infrastructure; and◦Information Technology.
DITASA successfully trained over 10 000 since 2003 learners.
WHY USE DITASA?Since 2003 we have built a reputable track
record;Our Office’s comprise of nearly 1000 sqm and
offers the total infrastructure required for delivery on a large project;
We have a proven track record to easily manage small to large projects to the value of R54m;
WHY USE DITASA?In addition to the above-mentioned courses we
offer over 100 other courses from which you can choose from;
We accept that the cost for training is an investment for your company and yourself. Therefore, we do structure the cost for the training or our services according to your needs;
We provide superior quality and excellent customer service;
Communication with the client is key in ensuring this;
Training and our services can be customised according to your work and time requirements;
As a training broker, you will never have to search for any other institution or products as we provide you with a one stop turn key solution.
WHY USE DITASA?
CONTACT DETAILS
Tel no.: (012) 682-9580E-mail: info@ditasa.co.za
Website: www.ditasa.co.za
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