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Write-On Handheld 2007. Where are we now? 2006 Review. Over 1500 handheld licenses sold Software Stability Continues Hardware Stability Improved Move to Symbol MC50 Fewer repairs and greater longevity Wireless Infrastructure by Symbol (WS2000) Cost-effective PCI Compliance - PowerPoint PPT Presentation
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Write-On Handheld2007
Where are we now?2006 Review
Over 1500 handheld licenses sold Software Stability Continues Hardware Stability Improved
Move to Symbol MC50 Fewer repairs and greater longevity
Wireless Infrastructure by Symbol (WS2000) Cost-effective PCI Compliance
New Infogenesis Partnership Meet Trevor Morris
How are we doing?
Write-On Success Survey 2006 79% of HHs installed are actively used
84% in 2005 79% in 2004 Join me in Saturday Tech Track
1 HH & 2 HH sites still underusing them v16 will address this
Write-On v16 Order Entry Enhancements Gift Card swiping Transfer items between tables/tabs Transfer orders between servers Truly forced modifier popups Forms of payment by HH Type Support price level by revenue
center
Introducing…
5
New Manager Write-On
Manager Write-On
Do for the manager or owner what we’ve done for the server: Productivity
Omnipresence Highly Available to customers and servers
Monitoring Operations Notification of Important Events Make the HH indispensable
Manager Home Screen
Real-time Alerts
Manager Permission Alerts Computed Operations Alerts Summon Manager
Permission Alerts
From POS as well
Operations Alerts
Operations Alerts:More Examples Overtime exceeded Voided checks Item Deletions Deletion Amount Customer Waiting Too Long
Table Open, Not Sent Table Open, Not Printed Table Printed, Not Settled
Customer Spend Labor
Daily Hours Weekly Hours Labor Cost Labor % of Sales
More as requested from resellers and users (v17)
Summon ManagerTo POSDemo…
POS :
Misc : Send Alert
Summon Manager
Monitor Panels
Demo…
New Manager Write-On
16
Introducing…
17
Write-On order taking advantages well proven inside restaurant
Manager Write-On usefulness now realized in v16
What about when manager or owner is not at the store?
In v16 we have ananswer for that…
Something Else Completely New
18-
Write-On Phone
Many CarriersMany Phone Options
Write-On Phone
Manager/Owner more connected Intelligent Roaming Connectivity
Auto-connect to Store WiFi Auto-connect to Home WiFi Otherwise uses Cellular Data Net
Full Functionality of Manager Write-On while logged in
Write-On Phone
Price?
24
New Write-On Pricing
Licenses Old New for v16
1 900 500
2 1200 1000
3 1500 1500
4 1800 1800
WO Interface Module now FREE 1st 3 licenses $500 4th and up $300 Single HH system almost half price
Sales Approach…
Order Taking
Write-On
Manager
Write-On
Write-On
Phone
Speaking of Selling…
Enhanced Training Mode for Manager Write-On features
Introducing…
Manager Write-On real-time alerts and messages work great for in store.
Write-On Phone alerts work great for in and away from store.
But …They’re just a bit too great to restrict their use to just Write-On sites.
So …
28-
RM Messaging & Alert System Extends new Write-On alerts and
messaging to all of RM. Goals:
Simple Flexible Extensible
Simple
Example…
Owner wants end of day reports emailed to him every day at 3am
Demo … from rmreports …
Flexible Content
Static Alert Text Computed Alert Text Report Output
Rmreport reports and groups Info Center Output
Flexible Delivery
Employee (any Write-On User) Manager (by security level) RM Email Internet Email SMS Text-Message RM Bulletin Board To File (txt, pdf) Voice Phone Call … any combination of above
Flexible Triggers
Computed Alert Triggers
Scheduled Daily Monthly
… and Extensible
For the technically inclined: \rmwin\alerts xml format alert.alr<ALERT><TYPE>0</TYPE><BODY>Overtime exceeded</BODY><SUBJECT>Alden, Ellen Overtime</SUBJECT><DATA>0</DATA><PRIORITY>3</PRIORITY><ADDRESSEE HOW="1" TYPE="4" ID="4"/></ALERT>
Price?
Price
RM Messaging & Alert System FREE. Included with RM.
Questions?
Thank you!
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