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Wraparound Milwaukee Training Calendar 2018
Register for trainings by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
January 2018
Sun Mon Tue Wed Thu Fri Sat 1 MPS OFF
2 MPS OFF
3 CC In-service Admin Panel
1:30-3:30pm
Washington Park Senior Center 4420 W. Vliet
4 CC Leadership
Coaching Session CANCELLED
5
6
7
8
9
**CC Cerification Synthesis, CIR,
HIPAA Yangyee, Dana
Heidi 8:30am-2pm
44C
10 Leadership Summit
YASI
9am-12pm SOJO
11
*CC Certification Community Resources
Leanne, Jenny
8:30am-4:30pm 44C
12
13 Crisis Prevention/
Intervention for Crisis Stabilizers
9am-3pm St. Charles 151 S. 84th Register with
Leanne Delsart
14
15 MPS OFF
16
**CC Certification
CMC & Diagnosis Dr. Dykstra
8:30am-12:30pm 44C
17 Leadership Summit
YASI
9am-12pm SOJO
18 CARS Training
9am-4pm cancelled
Philosophy and
Process
19
**CC Certification
Welcome & Values Leanne
8:30am-4pm
44C
20
21
22
23
24 Leadership Summit
YASI 9am-12pm
SOJO ----------------------
**CC Certification
Philosophy and Process Day 1
Leanne 8:30am-4pm
44C
25
**CC Certification
Philosophy and Process Day 2
Leanne
8:30am-4pm 44C
26
*Provider Training Level 1
9am-3pm Wraparound
44C
27
28
29
30
*CC Certification
Crisis/Safety Planning & Youth
Missing From Care Leanne
8:30am-4:30pm 44C
31
Important Notes:
CC Certification Training: Must be completed within 6 months of hire *Required training module for O-YEAH and CORE *Required for CCS Monthly In-service: Required for CCs and Transitional Coordinators, Sups, and Leads (unless noted otherwise) Family Luncheon: CCs and Transitional Coordiantors are highly encouraged to attend and bring a newly enrolled family Lunch and Learn Opportunities / Special Topics: Optional attendance and encouraged
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
February 2018
Sun Mon Tue Wed Thu Fri Sat 1
CC Leadership Coaching Session
Policy revision
updates
2
3
4
5
6
**CC Certification
Strengths Based Documentaiton &
Needs and Benchmarks
Leanne
8:30am-4:30pm
7 CC In-service
Sups/Leads only Transition planning
with residential facilities
CANCELLED
10am-12pm Wraparound 44C
8
9
*Provider Training Level 2
9am-3pm Wraparound
44C
10
11
12
13
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
14
15
**CC Certification
Running Effective Team Meetings & Conflict Resolution
Leanne, Kurt
8:30am-4pm 44C
**Passport required for completion.
16 MPS OFF
17 CPI training 9am-3pm
Wraparound 44C
18
19 MPS OFF
20
**CC Certification
Transition Planning & Youth and Young
Adults in Transition Leanne, Heidi,
Rashaan
8:30am-3pm 44C
21
22
23 CC Certification Documentation
Policy & Procedure Pam
8:30am-11:30pm
44C
Rescheduled to 2/26
24
25
26 CC Certification Documentation
Policy & Procedure Pam
8:30am-11:30pm
44C
27
28
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
March 2018
Sun Mon Tue Wed Thu Fri Sat 1
CC Leadership Coaching Session
cancelled ______________
**CC Certification Service
Implimentaiton & Finanace
Leanne, Kenyatta 8:30-12pm
44C
2 St. Charles Medication
lunch and learn Dr. Khandpur
12-1pm
BHD room 1045
3
4
5
6
*CC Certification
Understanding High Risk Behavior
Steve G.
8:30am-12 pm 44C
The CSEC portion of training has been rescheduled to 3/8.
7 CC In-service
Medication Management
Dr. Moisio
10am-12pm Sojourner Family
Peace Center 619 W Walnut St
8
*CC Certification CSEC
Jenna, Tiffany
8:30am-12pm 44C
9
10 Family Welcome
Luncheon
11am-12:30pm
Owen’s Place
11
12
13
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
14
15 CARS Training
9am-4pm Cancelled
Crisis Planning
16 CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm 44C
17
18
19
20
**CC Certification
Working with Schools Chris S.
8:30am-4pm
44C
21
22 Recertification
Training
8:30-4:30 TBD
23
*CC Certification
Evaluation and Outcome
Measurement and Assessments Pam, Pnina
8:30am-3pm
44C
*CORE and OYEAH attend morning only.
24
25
26 MPS OFF
27 MPS OFF
28 MPS OFF
29 MPS OFF
30 MPS OFF
31
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
April 2018
Sun Mon Tue Wed Thu Fri Sat 1
2
3
4 CC In-service
CCS, Adult services, Children’s
Services Brian McBride
Geri Lyday
10am-12pm SaintA
Franciscan Center
5 CC Leadership
Coaching Session Poly-victimization
6 AJA
Medication lunch and learn
12-1pm
BHD room 1045
7
8
9
10
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
11
12
*CC Certification Community Resources
Leanne, Jenny
8:30am-4:30pm 44C
13
**CC Certification
Welcome & Values Leanne
8:30am-12pm
44C
14
15
16
17
**CC Certification
CMC & Diagnosis Dr. Dykstra
8:30am-12:30pm
44C
18
19
**CC Certification
Philosophy and Process Day 1
Leanne
8:30am-4pm 44C
20
**CC Certification
Philosophy and Process Day 2
Leanne
8:30am-4pm 44C
21
22
23
24
*CC Certification
Crisis/Safety Planning & Youth
Missing From Care Leanne
8:30am-4:30pm 44C
25
26
27
28
29
30
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
May 2018
Sun Mon Tue Wed Thu Fri Sat 1
*CC Certification
Understanding High Risk Behavior and
CSEC Steve G., Jenna K.
8:30am-4:30 pm
44C
2 CC In-service
Criminogenic risks, needs, and response
Eric Weaver
10am-12pm Sojourner Family
Peace Center 619 W Walnut St
3 CC Leadership
Coaching Session
Conflict Resolution
4 Willowglen Medication
lunch and learn
12-1pm BHD room 1045
5
6
7
8
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
9
10
11
12
13
14
15
**CC Certification
Running Effective Team Meetings & Conflict Resolution
Leanne, Kurt
8:30am-4pm 44C
**Passport required for completion.
16
17
**CC Certification
Strengths Based Documentaiton &
Needs and Benchmarks
Leanne
8:30am-4:30pm
18
**CC Certification
Transition Planning & Youth and Young
Adults in Transition Leanne, Heidi,
Rashaan
8:30am-12pm 44C
19
20
21 **Futures Plan Training Day 1
8:30am-4pm
44C
22
**CC Certification Service
Implimentaiton & Finanace
Leanne, Kenyatta 8:30-12pm
44C
23 **Futures Plan Training Day 2
8:30am-4pm
44C
24
25 MPS OFF
26
27
28 MPS OFF Memorial Day
29
30 CC Certification Documentation
Policy & Procedure Pam
8:30am-11:30pm
44C
31
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
June 2018
Sun Mon Tue Wed Thu Fri Sat 1
SaintA Medication
lunch and learn Dr. Khandpur
12-1pm BHD room 1045
2
3
4
5
*CC Certification
Evaluation and Outcome
Measurement and Assessments Pam, Pnina
8:30am-3pm
44C
*CORE and OYEAH attend morning only
6 CC In-service
Engaging Fathers Fatherhood
Initiative, Parenting Network, My
Father’s House
10am-12pm
Sojourner Family Peace Center
619 W Walnut St
7 CC Leadership
Coaching Session
8
9 Family Welcome
Luncheon
11am-12:30pm
Owen’s Place
10
11
12
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
13
*Provider Training Level 1
9am-3pm Wraparound
44C
14
15 Wraparound
Resource Fair 10am-2pm
Zoofari Conference
Center 9715 W.
Bluemound
16
17
18
19
20
21
22 CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm 44C
23
24
25
26
27
*Provider Training Level 2
9am-3pm Wraparound
44C
28
29
30
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
July 2018
Sun Mon Tue Wed Thu Fri Sat 1
2
3
4 CC In-service CANCELLED
5 Leadership
Coaching Session CANCELLED
6
7
8
9
10
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
11
**CC Certification
Welcome & Values Leanne
8:30am-4pm
44C
12
13
14
15
16
17
**CC Certification
CMC & Diagnosis Dr. Dykstra
8:30am-12:30pm
44C
18
19
*CC Certification Community Resources
Leanne, Jenny
8:30am-4:30pm 44C
20
21
22
23
24
**CC Certification
Philosophy and Process Day 1
Leanne
8:30am-4pm
25
**CC Certification
Philosophy and Process Day 2
Leanne
8:30am-4pm
26
27
28
29
30
31
*CC Certification
Crisis/Safety Planning & Youth
Missing From Care Leanne
8:30am-4:30pm 44C
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
August 2018
Sun Mon Tue Wed Thu Fri Sat 1
CC In-service Special Education laws and advocacy
Chris Shafer
10am-12pm SaintA
Franciscan Center
2 CCLeadership
Coaching Session
3 PFP
Medication lunch and learn
12-1pm
BHD room 1045
4
5
6
7
**CC Certification
Strengths Based Documentaiton &
Needs and Benchmarks
Leanne
8:30am-4:30pm
8
9
10
**CC Certification
Running Effective Team Meetings & Conflict Resolution
Leanne, Kurt
8:30am-4pm 44C
**Passport required for completion.
11
12
13
**CC Certification
Working with Schools Chris S.
8:30am-4pm
44C
14
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
15
16
**CC Certification
Transition Planning & Youth and Young
Adults in Transition Leanne, Heidi,
Rashaan
8:30am-12pm 44C
17
18
19
20
21
*CC Certification
Understanding High Risk Behavior
Steve G.
8:30am-12 pm 44C
22
23
*CC Certification CSEC
Jenna, Tiffany
8:30am-12pm 44C
24
25
26
27
28
29
30
31
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
September 2018
Sun Mon Tue Wed Thu Fri Sat 1
2
3 Labor Day 4
5 CC In-service
Restorative Justice Katryna Rhodes
10am-12pm
SaintA Franciscan Center
6 CC Leadership
Coaching Session
7 Alternatives Medication
lunch and learn
12-1pm BHD room 1045
8 Family Welcome
Luncheon
11am-12:30pm
Owen’s Place
9
10
**CC Certification Service
Implimentaiton & Finanace
Leanne, Kenyatta 8:30-12pm
44C
11
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
12
13
14 CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm 44C
15
16
17
18
19 CC Certification Documentation
Policy & Procedure Pam
8:30am-11:30pm
44C
20 CARS Training
9am-4pm
Working with Children’s Court
21
22
23
24
25
*CC Certification
Evaluation and Outcome
Measurement and Assessments Pam, Pnina
8:30am-3pm
44C
*CORE and OYEAH attend morning only
26
27
28
29
30
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
October 2018
Sun Mon Tue Wed Thu Fri Sat 1
2
3 CC In-service
Suicide Awareness Dr. Dykstra
10am-12pm
SaintA Franciscan Center
4 Leadership
Coaching Session
5 LaCausa
Medication lunch and learn Dr. Khandpur
12-1pm BHD room 1045
6
7
8
9
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
10
11
*CC Certification Community Resources
Leanne, Jenny
8:30am-4:30pm 44C
12
*Provider Training Level 1
9am-3pm Wraparound
44C
13
14
15
16
**CC Certification
CMC & Diagnosis Dr. Dykstra
8:30am-12:30pm
44C
17
18
19
20
21
22
23
24
25
26
*Provider Training Level 2
9am-3pm Wraparound
44C
27
28
29
30
31
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
November 2018
Sun Mon Tue Wed Thu Fri Sat 1
CC Leadership Coaching Session
2 LaCausa
Medication lunch and learn
12-1pm
BHD room 1045
3
4
5
6
7 CC In-service
Sups/Leads only
10am-12pm SaintA
Franciscan Center
8
9
10
11
12
13
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
14
15
16
17
18
19
20
21
22 Thanksgiving
23
24
25
26
27
28
29
30
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
December 2018
Sun Mon Tue Wed Thu Fri Sat 1
2
3
4
5 CC In-service CANCELLED
10am-12pm SaintA
Franciscan Center
6 CC Leadership
Coaching Session
7
8 Family Welcome
Luncheon
11am-12:30pm
Owen’s Place
9
10
11
**CC Cerification Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C
12
13
14 CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm 44C
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
WELCOME AND WRAPAROUND VALUES
The Welcome and Wraparound Values training is an overview of the Vision and Mission of Wraparound Milwaukee, as
well as a historical look at how Wraparound began and has evolved into the vast and comprehensive care management
entity we are today. The training offers insight into the demographics of the population we serve across the multiple
programs that fall under the Wraparound Milwaukee umbrella, including Families United and the Mobile Urgent
Treatment Team.
Learning objectives:
Understand who and what Wraparound Milwaukee is.
Understand the core values of Wraparound Milwaukee.
Be able to explain Wraparound Milwaukee and the values to families and their supports, providers, and system
partners.
WRAPAROUND PHILOSOPHY & PROCESS: HELLO, HELP, HEALING, HOPE
The Philosophy and Process training is a unique partnership between the trainer, participants, and families who attend
in a co-facilitation role. Wraparound is a process of partnering with families as the experts in their own experiences to
move through hello, help, healing and hope. This process is explored in detail as Care Coordinators and families walk
through Plan of Care development, beginning with hearing a family’s story. The information is then used to work
collaboratively with families to identify the family vision, establish needs and benchmarks, create a strengths list, and
develop strategies. Families who have been or are currently involved in Wraparound share their personal stories and
experiences for others to learn from. This training occurs over the course of 2 consecutive days.
Learning objectives:
Understand the Wraparound process and be able to explain the process to a family or team member.
Implement the Wraparound values in practice.
Develop and utilize engagement skills with families.
Effectively hear a family’s story and begin to identify the vision, strengths, needs, benchmarks, and strategies.
Understand the planning process and practice moving through the steps.
Effectively facilitate an initial child and family POC meeting.
Understand how to identify and engage child and family team members in the POC process.
WRAPAROUND CRISIS PLANNING
The Crisis Planning training is a continuation of the partnership with families as Care Coordinators learn to engage with
families to understand what crisis is and how to both prevent and respond in a way that is meaningful and effective for
the youth and families they serve. The family’s story is again used to develop the definition of crisis, identify triggers,
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
develop prevention strategies, and create intervention strategies. The process of debriefing is explored as a learning
tool that informs the proactive plan of care and the reactive crisis plan to help promote stability and healing over time.
Learning objectives:
In partnership with a family, define crisis and write an effective crisis response plan.
Understand the nuances of crisis planning for youth who demonstrate high risk behavior.
Understand the connection between the proactive plan of care and reactive crisis plan to effectively reduce the
likelihood of future crisis by meeting underlying safety needs.
Understand the role of regulation and stress response in crisis planning.
STRENGTH BASED DOCUMENTATION: NEEDS AND BENCHMARKS
The strength based documentation: needs, and benchmarks training offers Care Coordinators an opportunity to
develop the language and skills necessary to reframe problems into unmet needs and solution focused planning. This
training highlights the value of context as a critical component to writing person-centered, trauma informed,
respectful, and accurate plans, progress notes, court reports, and other documents. Care Coordinators will take a
deeper dive into the nuances of identifying needs and creating meaningful benchmarks to assess progress toward
meeting needs and realizing the family vision. This training includes an opportunity for reflection and assessment
through a self-audit activity based on a plan written by the Care Coordinator.
Learning objectives:
Demonstrate skills to write strength-based plans and progress notes.
Understand how to use language to enhance strength based documentation.
Understand what reframing is and how to apply it
Determine the difference between basic needs and underlying needs.
Develop skills to differentiate needs vs. services, goals or strategies.
Develop meaningful and clear benchmarks to measure progress toward meeting the need.
**CC must bring a full POC they authored or for a family they serve.
RUNNING EFFECTIVE TEAM MEETINGS & CONFLICT RESOLUTION
The running effective team meetings and conflict resolution training is an experiential training focused on skill
development. This training provides Care Coordinators with information about what effective facilitation entails and
offers an opportunity to practice facilitation and receive feedback through role play activities. Conflict is a normal part
of the team process and offers a healthy learning and growth opportunity for teams when managed effectively. Care
Coordinators have an opportunity to identify their own conflict management style and explore other styles while
developing the skills needed to guide teams through conflict to a point of increased understanding and healthy
resolution.
Learning objectives:
Understand the steps of running an effective team meeting.
Effectively perform the steps of running a child and family team meeting.
Identify the types and root causes of conflict.
Understand conflict resolution styles and identify personal styles of conflict management.
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
Utilize techniques to manage conflict in a team setting.
TRANSITION PLANNING
Transition planning is critical to ensuring long-term support on the healing journey. This training teaches Care
Coordinators about short and long-term planning to support families to meet their needs. Care Coordinators will
explore how to strategize in a way that keeps teams moving forward in and beyond Wraparound. Transition to
adulthood is a critical time in a person’s life; particular attention is paid to the supports and services available for youth
aging out of the youth serving systems.
Learning objectives:
Understand how to use the Wraparound process to facilitate good transition planning.
Write effective transition plans and strategies that promote task shifting.
Effectively prepare for and assist a family through transition out of Wraparound.
Identify support programs and services available for youth aging out of care or transitioning into adulthood.
**CC must bring a full POC they authored or for a family they serve.
SERVICE IMPLEMENTATION: PROVIDER NETWORK AND FINANCE
The Wraparound Provider network offers an array of therapeutic services that families can select from to best fit their
needs and preferences. Formal providers bring a particular skillset, knowledge, or expertise to the team that can be
used in a targeted way to help families meet their needs. Task shifting is the process of transferring the skills and
knowledge of formal supports to the family and informal supports so that expertise is held within the family and their
natural support network, and is not lost when a family transitions out of Wraparound or the provider leaves the team.
The value of refinancing is explored in this training as Care Coordinators learn how to strategize in ways that promote a
return on the investment in formal service provision through a reinvestment in the natural and informal supports who
will be with a family long-term. This training provides a detailed description of how Wraparound is funded as a mental
and behavioral health HMO, and an overview of the provider network and resource guide.
Learning objectives:
Understand the value of having community resources active on teams.
Identify the qualities of effective team members/providers that make them a best fit for the youth and family.
Become familiar with the out of home care planning process.
Develop skills to monitor and hold providers accountable in the context of the plan of care and team meeting
process, including task shifting.
Understand how to use the Resource Guide.
Understand funding sources, Medicaid eligibility, and Social Security.
**CC must bring a disenrollment POC they authored or for a family they serve.
WORKING WITH SCHOOLS: SPECIAL EDUCATION LAW AND ADVOCACY
The working with schools training provides Care Coordinators with an overview of special education, including the FBA,
BIP, IEP, and 504 plan. Care Coordinators will learn how to advocate for children in the educational arena in a
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
knowledgeable and effective manner to ensure the family is heard and students receive the support they need to
succeed. This training includes an overview of how to support children in schools using the team process, as well as
hold schools accountable regarding access to academic instruction and support in the midst of behavioral discipline
practices.
Learning objectives:
Learn to navigate and collaborate with the educational system.
Become familiar with day treatment options and programs.
Understand the roles, rights and responsibilities of families and schools in relation to special education, 504
plans, ADA.
Develop a basic understanding of IEP and 504 plans.
Understand discipline codes and rules in special education to advocate for youth with behavioral and academic
challenges in school.
UNDERSTANDING SEXUALIZED BEHAVIOR AND THE COMMERCIAL SEXUAL EXPLOITATION OF
CHILDREN (CSEC)
This training teaches Care Coordinators about the etiology of childhood sexual abuse and perpetration of sexual abuse
by children. Care Coordinators will learn about risks and warning signs, safety planning, and consultation practices.
Milwaukee adolescents served by Wraparound may be considered at a higher risk of becoming victims of human
trafficking. This training helps Care Coordinators to understand and identify static and dynamic risk factors for CSEC,
warning signs, and potential response strategies.
Learning objectives:
Understand the prevalence and impact of childhood trauma and its relation to behavioral health.
Understand the rationale for “high risk” policies and procedures.
Learn how to collaborate with others to prevent child sexual abuse.
Identify community resources to address sexual exploitation and offense specific education and treatment.
Understand the nuances of high risk situations: youth missing from care, sexual exploitation, sexualized
behavior, and suicide attempts as it relates to crisis and safety planning.
EVALUATION AND OUTCOME MEASUREMENT AND ASSESSMENTS
This training teaches Care Coordinators about the QA/QI process as it relates to measured outcomes for families,
including the agency performance review process. Care Coordinators will learn how the measured standards relate to
positive outcomes for families. Care Coordinators will also learn how to read and utilize information gleaned from the
assessment tools required by Wraparound, including the Youth Self Report (YSR) and Child Behavior Checklist (CBCL),
as well as the YASI, a tool required by our delinquency services system partners.
Learning objectives:
Understand the concepts of fidelity, quality assurance and evaluation and how they are connected.
Understand how quality is monitored and its relationship to the Care Coordinator’s role.
Become familiar with the components and the purpose of the CBCL, YSR, and YASI.
Understand what the meaning of the T-scores and percentiles are for each individual report.
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
Understand how the CBCL, YSR, and YASI are helpful in informing the conversation about the youth in clinical
consultation.
DOCUMENTATION: POLICY AND PROCEDURE
This training walks Care Coordinators through the policies and procedures related to documentation of progress notes
and POCs, Medicaid requirements and standards, and best practice/quality standards.
Learning objectives:
Understand the best practice aspects of documentation as outlined in policy and procedure.
Understand how documentation standards are integrated into the auditing process.
MOBILE URGENT TREATMENT TEAM (MUTT), MEDICATION, AND DIAGNOSIS
This training provides an overview of the functions of the Wraparound Wellness clinic, including securing appointments,
understanding the types of medications that may be prescribed to children, and working with families to ensure they
receive consistent psychiatric care. Care Coordinators will also learn about the work that the Wellness Clinic does with
youth who are pregnant to ensure the adolescents we serve who are expecting are both physically and mentally
healthy. The Mobile Urgent Treatment Team works closely with Wraparound families; Care Coordinators will learn
more about the role of the MUTT team and how they can collaborate regarding assessment and intervention,
psychoeducation, and crisis intervention and safety planning. Care Coordinators will receive more information about
the types of diagnosis, symptomology, and best practices that are frequently identified amongst the youth we serve.
Learning objectives:
Recognize risks and warning signs of harm.
Identify effective strategies to manage risk and respond to warning signs of harm.
Understand the roles and utilization of MUTT and crisis stabilization.
Become familiar with common psychiatric diagnoses amongst children.
Understand the function and process of referral to medication clinics.
WORKING WITH CHILDREN’S COURT
The Children’s Court training offers Care Coordinators an opportunity to learn more about the roles of each of the legal
parties: PD, DA, GAL, as well as explore the court process related to delinquency and CHIPS, or JIPS orders. Care
Coordinators will meet various court personnel/legal parties and hear from them directly what they expect from
Wraparound in the court process. Additionally, Care Coordinators will receive detailed instruction on how to complete
high quality legal documents, such as the court letter and placement changes.
Learning objectives:
Understand the roles of system partners.
Understand the different parts of the court hearing/process.
Understand legal documentation: court letters, TCOPS, legal COPS, as well as time lines for submission.
Understand techniques for collaboration.
Learn how to improve team meeting attendance.
Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at Julie.miles@milwaukeecountywi.gov
Understand how to effectively advocate for children and families in the court system.
COMMUNITY RESOURCES
This training is an interactive community scavenger hunt. Teams will spend the day in the community touring various
community resources, gathering information regarding services and supports offered, and networking with community
agencies who are available to the youth and families served by Wraparound Milwaukee. Some of the agencies will be
toured with an appointment while others will be a surprise! Care Coordinators have an opportunity to become more
familiar with the city and all the resources available within Milwaukee, as well as experience first-hand the opportunities
and challenges associated with searching for support.
Learning objectives:
Locate and tour community resources.
Understand what different resources offer in order to make appropriate connections with families to meet
needs.
Navigate and become familiar with Milwaukee via car or bus.
Recommended