Working in Teams. Objectives z Be able to define team structure z Develop a team process z Learn...

Working in Teams

Objectives

Be able to define team structure Develop a team process Learn about team culture

Team Structure What type of team? What is the purpose of the team? Who is the leader of the team?

Types of Teams Work Teams

Task Teams

Management teams

Team StructureTeam Size Team Membership Team Skills Stability of the team

Purpose of the Team

What is the purpose of the team?

Each member must

understandTeam members interest

Goals Once the team’s purpose is clarified,team members must set the goals the team wishes to accomplish!

Performance Measures

In order to know how the team is performing, you have to have measures to gage progress

How to choose measures Appropriateness of measures Progress towards content goals Progress towards process goals Team member growth and development

Leadership

If external, then old style command and control

Team needs to have ownership of their activities

Behaviors of the leader Liaison Resource provider Counselor

• Mentor• Teacher• Challenger

Team Process

FormationDevelopment

Renewal

Definition

AdjustmentCohesion

Reinforcement

LearningTransformation

Formation

First meeting of the teamDefine what they need to accomplish

and how the team will operate Develop measures for short and

long term success Having short term goals, reinvigorates Long term is the ultimate purpose

Establish ground rules of operation

Ground RulesWhen and where the team meets Substitutes allowed at meetings Team records, what,who,how Work expectations of members ConfidentialityParticipation…...

Participation

Conversation Continuum

Closed Open

Debate Discussion Dialogue

Focus is on defending and winning

Focus in on persuading, prioritizing, anddeciding

Focus is on exploring and understandingideas and people

Verbal Behaviors

What behaviors encourage effective participation Set context Ask questions of members Use supportive statements Seek out different perspectives Share feelings

Contributor SkillsInitiation - draw out information,

clarify ideas Energize - show enthusiasm,

engage in team process, show commitment

Organize Build relationshipsBe flexible Learn

AdjustmentRevisions of the initial rules and

goalsA reality check of what can be

accomplishedTensions usually come up here, must

reach consensus, usually about personalities

Breakpoint comes when the team gets mired in discussions about what to do and who should do what...

DevelopmentCohesion

Reinforcement

CohesionComes together

as a team High energy High interest Progress is made Team is

supportive Develop

relationships

Reinforcement Cohesion builds Homogeneity builds Team members are comfortable

with each other Start to be interested in self-

preservation and self-perpetuation Goals should be on creativity and

exploration

Renewal

Learning

Transformation

LearningTeam learns new skills Build relationships to

accomplish task Commitment and mutual

accountability Now, team may be

confrontational over issues

TransformationResults are produced from team

activities Innovative To sustain energy, must stress

and press the teamNeeds new challenges, new

members, new tasks, new relationships or…...

Team Culture

Team Values

Team Rituals

Team Learning

Team ValuesCommitment

to task and team members

Accountability

Lead to trust betweenteam members

Team Rituals How to add new members How to provide information

to new members How a member exits Work rituals How the team celebrates!

Team Learning

Continuous improvement process How team resolves conflict How the team handles diversity Harness team creativity

Let’s try building some teams!