Working in an international enterprise software...

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Working in an international enterprise software company

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Who am I?

Massimo VignaliPresales Senior Specialist @SAP Italia

massimo.vignali@sap.com

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© 2019 SAP SE or an SAP affiliate company. All rights reserved.

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What do you know about SAP?

“Help the world run better

and improve people’s lives”

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THIS IS US!

Did you know?

• SAP SE was named the world’s most sustainable software company in the Dow Jones

Sustainability Indices for the 12th consecutive year.

• SAP employees spent 339,000 hours in volunteering activities in 2016.

• Engaging with Refugees: 100 internship and 14 vocational training offered to refugees in

Germany each year, and more than 10.000 refugees trained to coding in the middle east.

• SAP won 159+ Best Employer Awards in 2016 and is globally recognized employer of

choice

• SAP is the first multinational technology company to be awarded the Economic Dividends for

Gender Equality certificate, with 25% of women in management, and 32.9% in workforce.

• SAP’s strong LGBT employee network, called Pride@SAP, started in 2001 in Germany,

and now counts more than 8,000 members worldwide.

SAP

Systeme, Anwendungen, Produkte in der Datenverarbeitung

Sistemi, Applicazioni, Prodotti nell‘elaborazione dei Dati

Nasce a Walldorf, in Germania, nel 1972

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SAP in numbers worldwide

437,000Customers in more than 180 countries

98,000+Employees in 130+ countries

€24.74b€Total Revenue (Non-IFRS) in FY2018

92%Of Forbes Global 2000 are SAP customers

47 yrs.

Of history and innovation

100+Innovation and development centers

19,800+SAP partner companies globally

186 mil.Subscribers in our cloud user base

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SAP | in numbers - Italy

730Dipendenti

€ 563,3 M2018 fatturato

8.000+Clienti

31Anni di storia di innovazione

3Uffici: Vimercate|Roma|Genova

400Partner

ITALY

Last update: May 2019

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SAP is (also) a leading Database and Data Management vendor!

Forrester Wave

Translytical Data Platforms, Q4’17

Gartner Magic Quadrant

Operational Database Management, Q4’18

SAP

Forrester Wave

Big Data Warehouse, Q2’17

SAP

Contenders Strong

Performers

Leaders

SAP

Contenders Strong

Performers

Leaders

Recognized as a Leader in 2017 by Forrester:

➢ The Forrester Wave™: Translytical Data Platforms, Q4 2017

➢ The Forrester Wave™: Enterprise Data Virtualization, Q4 2017

➢ The Forrester Wave™: Streaming Analytics, Q3 2017

➢ The Forrester Wave™: Big Data Warehouse, Q2 2017

➢ The Forrester Wave™: In-Memory Databases, Q1 2017

➢ The Forrester Wave™: Predictive Analytics and Machine Learning, Q1 2017

Recognized as a Leader in 2018 by Gartner:

➢ Gartner Magic Quadrant for Operational DB Mgmt. Systems, Nov. 2018

➢ Gartner Magic Quadrant for Data Integration Tools, Aug. 2017

➢ Gartner Magic Quadrant for Data Quality Tools, Oct. 2017

➢ Gartner Magic Quadrant for Data Mgmt. Solutions for Analytics, Feb. 2017

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

Some Classic SAP Modules

• BC: Basic Component Componenti di base e trasversali

• FI: Financial Accounting Contabilità

• AM: Asset Management Gestione Cespiti

• CO: Controlling Controllo di Gestione

• CS: Customer Service Assistenza Clienti

• MM: Materials Management Gestione Materiali

• WM: Warehouse Management Gestione del Magazzino

• SD: Sales and Distribution Gestione Vendite

• LE: Logistic Execution Esecuzione Logistica

• PP: Production Planning Pianificazione della produzione

• PS: Project System Gestione delle Commesse

• PM: Plant Maintenance Manutenzione degli impianti

• QM: Quality Management Gestione della Qualità

• FI-CA: Contract Accounts Gestione dei contratti

• HR: Human Resources Gestione delle Risorse Umane

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ENABLING TECHNOLOGIES

CUSTOMER VALUE CREATION

• Mobile & Smartphone ubiquity

• Cloud Computing• Social Networks• Big Data

Cloud, Mobile & Big Data2000s - 2010s

Digital Transformation

• Widespread PC adoption• Broadband Internet• ERP and business

process technologies

Client Server & Internet1990s - 2000s

Business Process Automation

Mainframe & PCs1960s – 1980s

• Transistors & silicon revolution

• Large scale Mainframe Computing adoption

• Emergence of PC’s• Plant floor automation

Industrial Automation

• Machine learning (ML) and artificial intelligence (AI)

• Internet of things (IoT) and distributed computing

• Blockchain

Intelligent Technologies2010s - 2020s

Intelligent Enterprise

The Digital Era is evolving into The Intelligence Era

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Today’s Most Powerful Technologies

are the Key to Solving Tomorrow’s Challenges…

IIoT

Artificial Intelligence

AGVBig Data

Robotics

Blockchain

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What innovation means for a business system: the new formula

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

https://www.bbc.com/news/technology-50191242

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Top 10 Skills

Source: The Future of Jobs Report, World Economic Forum

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21INTERNAL© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ

What is HANA ?

how an “old” IT architecture works

HARD DISK CPU

NAME

JOHN

DAN

RAM

how the NEW IT architecture works

HARD DISK CPU RAM

That’s how an in-memorytechnology roughly works

how an “old” database works

how the NEW database works

That’s how a column-orienteddatabase roughly works

High performance ANalytical ApplianceHAsso New Architecture

NAME SURNAME AGE GENDER CITY PHONE N

JOHN DOE 40 M NEWARK 1234567

JOHN SMITH 38 M CHICAGO 1234567

JOHN WHITE 40 M HOUSTON 1234567

DAN WHITE 42 M HOUSTON 1234567

DAN SMITH 37 M CHICAGO 1234567

T

SURNAME

DOE

SMITH

WHITE

AGE

37

38

40

42

GENDER

M

CITY

NEWARK

HOUSTON

CHICAGO

PHONE N

1234567

t

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

In 2018, SAP announced its strategy to Deliver the Intelligent Enterprise

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Out-of-the-box

integration leveraging

SAP Cloud Platform,

SAP Analytics Cloud,

and a common data

foundation

Best-in-class UX with

consistent experience

across the entire

portfolio

Easy to extend,

allowing customers and

partners to customize

solutions quickly

Intelligence embedded

in the applications

making the workflows

smarter

Modular, making

it easy to consume and

cost-effective to operate

Intelligent

Suite

Intelligent Suite: Deliver intelligence across value chains

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eXperience management

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Connecting the X’s and O’s

Insights from your day-

to-day operations, like

sales, finance, win rates,

time to close.

O-data helps you

run your business.

The human factor:

feedback, emotions,

and sentiments.

X-data helps to uncover what matters

most to customers and employees.

OperationalWhat’s happening

ExperienceWhy things are happening

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Social Media

Returns

Call center

Store pickup

Mobile App

WebsiteIn-store

BannerEmail

Event

RepurchaseSupportUsePurchaseAwareness

Propensity Revenue Consumption Resolution Status

CUSTOMER JOURNEY

Motivation Value Enjoyment Impact Loyalty

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SAP is evolving its strategy to be

“The Experience Company powered by the Intelligent Enterprise”

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SAP Deployment Solutions

On-Premise Cloud

The Change in the Company

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Often CHANGE feels STRANGE at the Beginning…

SAP implementation project steps

1. Start up

Presentation, PM and Steering Committee definition,

key users identification

2. Gap Analysis

Analysis of processes, gaps identification

3. Model implementation

Preparation of an SAP test environment

4. Customization

Implementation of all personalizations

5. Data migration

Static data (master data, hystorical data…)

6. Prototyping

Completion of all processes in prototype system

7. Training

Training to users

8. Integration test

Integration test of all processes in prototype system

9. Go Live preparation

Dynamic data migration

10. Go Live

Good Luck!

SAP ACADEMY PROGRAM

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Three tips for your careers as young

Learn to teach and share!

The human factor always matters

more than what you think.

Focus on the thin line between Business

and IT/Technology

How to work in ICT

“Speak! Fu..ing bastard!!!!”

How to work in ICT

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Thank You

Help the world run better

and improve people’s lives