Winning With the New Business Ecosystems

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1 | © 2013 The Tapscott Group. All Rights Reserved.

Winning With the New Business Ecosystems

Don Tapscott www.dontapscott.com

416 863 8801 @dtapscott

2 | © 2013 The Tapscott Group. All Rights Reserved.

The Economics of Collaboration: New Competitive Space

3 | © 2013 The Tapscott Group. All Rights Reserved.

OLD

Chain

Serial

Batch

Static

Breakable

NEW

Network

Simultaneous

Real Time

Dynamic

Resilient

From Supply Chains to Business Ecosystems

4 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

5 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

6 | © 2013 The Tapscott Group. All Rights Reserved.

A 50-year-old mining

company creates an

Ideagora (open market for

uniquely qualified minds) to

explore the extent of a rich

new find.

6 | © 2013 The Tapscott Group. All Rights Reserved.

8 | © 2013 The Tapscott Group. All Rights Reserved.

chaordix.com

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quora.com

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crowdspring.com

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topcoder.com

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github.com

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inno-360.com

14 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

15 | © 2013 The Tapscott Group. All Rights Reserved.

plaidonline.com

16 | © 2013 The Tapscott Group. All Rights Reserved.

koozoo.com

17 | © 2013 The Tapscott Group. All Rights Reserved.

caesars.com

Price Discovery

18 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

19 | © 2013 The Tapscott Group. All Rights Reserved. 19 | © 2012 The Tapscott Group. All Rights Reserved.

The Chinese Motorcycle Industry

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local-motors.com

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The Peer Produced Airplane

22 | © 2013 The Tapscott Group. All Rights Reserved. 22 | © 2013 The Tapscott Group. All Rights Reserved.

Peer Production

23 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

24 | © 2013 The Tapscott Group. All Rights Reserved.

Five Characteristics of the New Analytics

1. Data is collected socially.

2. Data is analyzed socially.

3. Data and tools become mobile.

4. Data is more visual.

5. Data is more current and actionable.

25 | © 2013 The Tapscott Group. All Rights Reserved.

Analytics Can Improve Performance Across the Social Enterprise

Marketing

Customer Service

Manufacturing Research &

Development

Human Resources

Asset Management

Procurement Finance

Logistics

Sales

Operations

26 | © 2013 The Tapscott Group. All Rights Reserved.

Social Analytics & Intelligence

insert SAP example

27 | © 2013 The Tapscott Group. All Rights Reserved.

Social Analytics & Intelligence

1. Improved strategic planning of

organizational purchases

2. Improved bulk pricing of purchases from

disparate departments

3. Reduction of redundant purchases

through real-time inventory analysis

4. Optimization of internally and externally-

sourced products mix

5. Real-time monitoring of financial

information

28 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

29 | © 2013 The Tapscott Group. All Rights Reserved.

shop.ca

Collaborative Marketing:

30 | © 2013 The Tapscott Group. All Rights Reserved.

aws.amazon.com/

Collaborative Marketing:

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Collaborative Marketing:

32 | © 2013 The Tapscott Group. All Rights Reserved.

Collaborative Marketing:

33 | © 2013 The Tapscott Group. All Rights Reserved.

Collaborative Marketing:

34 | © 2013 The Tapscott Group. All Rights Reserved.

Collaborative Marketing:

35 | © 2013 The Tapscott Group. All Rights Reserved.

Collaborative Marketing:

36 | © 2013 The Tapscott Group. All Rights Reserved.

37 | © 2013 The Tapscott Group. All Rights Reserved. 37 | © 2012 The Tapscott Group. All Rights Reserved.

crashthesuperbowl.com 37 | © 2013 The Tapscott Group. All Rights Reserved.

Collaborative Marketing: Doritos Crash The Superbowl Contest

38 | © 2013 The Tapscott Group. All Rights Reserved.

Five Functions of the New Business Ecosystems

1.

Collaborative

Innovation

2.

Social Procurement

& Price Discovery

3.

Collaborative

Production

4.

Social Analytics &

Intelligence

5.

Collaborative

Marketing

39 | © 2013 The Tapscott Group. All Rights Reserved.

Paradigm shifts involve dislocation, conflict, confusion,

uncertainty. New paradigms are nearly always received with

coolness, even mockery or hostility. Those with vested

interests fight the change. The shift demands such a different

view of things that established leaders are often last to

be won over, if at all.

40 | © 2013 The Tapscott Group. All Rights Reserved.

41 | © 2013 The Tapscott Group. All Rights Reserved.

Don Tapscott

www.dontapscott.com

don@tapscott.com

twitter: @dtapscott

(416) 863-8801

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