WI DGS 15 Presentation - A Recipe for Success - Richardson

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Using data and community engagement to imefficiency and resident quality of life.

www.milwaukeedata.orgMeetup.com/mkedata

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What is MDI?Milwaukee Data Initiative (MDI) is alocal cooperative founded in 2011.

Focused on innovation, MDI advocatesfor open civic data to help localgovernance respond to the needs of itscommunity, spotlights homegrownstartups centered on open data, andcoordinates with local nonprofits to

host educational co-working events forindividuals of all skill levels.

We host quarterly idea shares, and ayearly civic hackathon.

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Why Open Data Started in MKE

Technology is a driver of efficiency, however w

comes to civic and social data technology was hback.

• No easy way for concerned citizens to help• No funding support for these efforts

• Data reporting requirements all over the boa• No data interoperability standards• No understanding of data interoperability• Spending money on apps that had poor func• Not focused on iteration and lean, agile ops

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MDI Principles

 All systems must be interoperable(able to share data)

Data should be timely and accurate(NOT static in a PDF, Image or even a map)

Systems should use open standards to share data(don’t make a new standard data format if one exists)

Open data should be usable for any legal purpose(create opportunity for new products and services)

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Big data is a differentiator rignow .

Data science and open data ar

future of government

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How government is sometimes seen

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What government can be.

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We have to accept that technologygovernance in government does nusually keep pace with the market

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The change required:Move to an innovation model

In what universe do wealways get things rightthe first t ime?

How is i t possible to setrequirements, create a

design, wri te code, testand implement and dothat over 1 year and nothave to change it oncewe finish?

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Government needs a safe place toinnovate, iterate and fostercommunication with residents.

The change required:Find/foster your community

partner.

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Case in Point: MCTS• Started off spending $30K (possibly more) on a poor

iOS app in 2013• Organizationally fought against publishing open data• Released real-time bus data June 2014 (licensing fe

time)

Within 3 months, 2 commercial transit apps and 3 locallapps were available on the App/Play stores at $0 adcost/investment from the County.

…and still many cit izens don’t know about this serv

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That is what hackathons and technologmeetups provide: learning, sharing, maand low-risk doing.

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Data drives discussion, informs chan

Understand the world around us and identify challe-maps, analysis

Inform and motivate citizens to action.-maps, reports, research

Data is used to identify problems, realize solutions

posit ive change.-Crime-Economy-Education-Social Trends

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Only if technologists and citizenseasy access to data so they c

use/present it in an informative

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Open data makes it easier 

 Accurate, timely data can provide trend information.

Larger datasets can improve analysis.

Easy access to data means more people can help.

Smart cities use data as a platform to build solutions.

Data is most effective when it is accessible to every

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RISKS.

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With open data/hackathons, what risks should I be m

• Public perception• make sure the public is informed and the process is transpar• make sure they know this is a place to experiment

• track and display performance metrics, even if something fai• Data security

• only use de-identified information• for real-time access, use APIs

• Funding• tie into local funding sources and initiatives (e.g. talent dev)

• System/Personnel resource use• utilize external intermediaries whenever possible to limit syst

use

• Existing laws, policies, personnel and procedure• check to make sure there aren’t rules against

• prep your team!

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SUCCESSES.

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What have we been able to do?• National Day of Civic Hacking (June)

• 5 years running• 40-65 attendees per year • Ideathon or hackathon format• Each event generates at least 6 ideas and 2 new products

• Meetups (monthly to quarterly)• only use de-identified information• for real-time access, use APIs

•  Applications Built, Projects Connected• tie into local funding sources and initiatives (e.g. talent dev)

• Perception• Milwaukee is getting national attention• Open data is being used in many other cities, we need to com

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Vacant Voices

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MKE Data Haus (scrapers)

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METRICS FOR ITERATING

H ld ff i

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How could you measure effectivenes

•  Attendance/Reach• # of attendees

• # of events• Event/web site analytics• Expertise of attendees

• Usage• # of users• # of data calls

•  Apps Built (hours invested not by gov’t)• Hours invested (not by gov’t)• # of apps cuilt (not by gov’t)

• Perception and Feedback• What is the perception of these new services (1-10)• What is the likelihood of referral to use these new tools (1-10

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BEST PRACTICES.

G t t f th t ith li

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Get out of the stone age with policyprocess

F CIO t h b d t

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Free your CIO up to have budgetarcontrol

G t lf CTO/CDO th t i

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Get yourself a CTO/CDO that is pufacing and a community builder 

P bli h d t i t d d f

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Publish your data in a standard form

 A collection of data, usually presented in tabular form.

E plain ho to se o r data (conte

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Explain how to use your data (contex

How do you foster this happening?

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How do you foster this happening?CONVENE• Coordinate with your local tech meetup groups

• Coordinate with local tech industry and initiatives

 ADOPT BEST PRACTICES• Policy• Process• Technology

• People

SUPPORT• Personnel time• Space• Funding

MDI Resources

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MDI ResourcesMDI Example Notebook:https://www.evernote.com/pub/esmartwave/mdiexamples

MDI Web Site and Blog:http://milwaukeedata.org

MDI Group Forum (Google Group):https://groups.google.com/forum/?fromgroups#!forum/milwa

MDI Twitter Feed:http://twitter.com/datamke

MDI Facebook Page:http://www.facebook.com/mkedata

Thank you!

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Thank you!

Meetup: http://www.meetup.com/MKEData/

Facebook: http://www.facebook.com/mkedata/

Twitter: @datamke

Email: contactus@milwaukeedata.org

Web Site: http://www.milwaukeedata.org

Meetup: http://meetup.com/mkedata