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IPSC Communications
Conference
Why FirstNet matters
to EVERY public safety agency
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2
The Big Picture matters…
FirstNet is
nationwide &
Congressionally
accountable:
Do you understand
the resources it
provides?
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3
Local control for FirstNet services
Priority Free access to Deployable Fleet
Access to Band 14Overcoming
network congestion during
an incident
Preemption
Nationwide network footprintCongressionally
mandated
Cybersecurity
Application Certification Process
Incident Uplift
Network Status Tool
Device Certification
Dedicated Customer service
FirstNet has changed Public Safety Comms
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Advancing the FirstNet Experience
ENGAGE public safety
entities and associations,
PSAC, industry, and
government to understand
their trends, drivers, and
priorities
DEVELOP and promote
public safety broadband
communications roadmaps
that reflect the voice of
public safety
COLLABORATE with
public safety to realize the
operational benefit of the
FirstNet Experience
INVEST in the
network to further a
differentiated FirstNet
Experience
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Coverage Matters…
FirstNet is
growing,
changing and
evolving:
Have you
checked lately?
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Coverage in Indiana
AREA COVERAGE
FOC: 60 months from Opt-in
Rural: 99.98%
Urban: 99.95%
Total Area: 99.98%
POPULATION COVERAGE
FOC: 60 months from Opt-in
Rural: 99.99%
Urban: 100.00%
Total Population: 99.99%
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Mutual Aid Matters…
You …or a mutual aid responder supporting your incident … could need a FirstNet deployable:
Are you ready?
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FirstNet-Dedicated Deployable Assets
• 72 FirstNet-dedicated SatCOLT and 3 flying COW deployables available nationwide
• Subscribing agenciescan request to support scenarios, including disasters, critical incidents, and planned events
• No cost to public safety All expenses directly associated with FirstNet deployables are included at no cost to public safety
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Activating a deployable
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Temporary/On-Demand Coverage: Features
• Response time
•Form factor
• Coverage footprint
• Backhaul
•Access to Band 14
• Accessories (e.g., devices, hotspot)
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Priority Matters…
Congestion
happens.
Do you know
how public
safety priority
REALLY works?
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Approximately 153 million
AT&T wireless customers
Approximately 750,000
FirstNet a/o July 2019
FirstNet primary responders ALWAYS have greater priority than extended
primary users which have not been uplifted or consumers
FirstNet extended primary users have greater priority than consumers
and can be uplifted by a public safety administrator
FirstNet users raised to Incident Level temporarily have greater priority
than other primary users
Graphic for notional
purposes only
FirstNet Priority
FirstNet users currently comprise less
than ½ of 1 percent of the total users
on AT&T’s network.
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First Priority™ Bottom Line
A
Access to ServiceAbility to connect to network services
Performance to ServiceAmount of throughput/bandwidth
available for the service
Preservation of ServiceMaintaining active Connection to a
service when the network is impaired
Tier 1Uplift
Tier 2Essential
Protection
Tier 3Elevated
Protection
Tier 4Default
Protection
Commercial
User
Same (Today)
Treated Equally)Normal
Normal
Normal
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Personal Plans Matters…
Be ready for your employees to become subscriber paid
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Onboarding Process
Enterprise/Agency PaidAgency POC works with designated
AT&T FirstNet marketing/sales
representative to establish and
manage account
Subscriber PaidIndividual works with designated AT&T FirstNet
sales representative/retail store to establish and
manage account
Public Safety
Agency/Organization
Agency Pre-ValidationAgency establishes itself with AT&T
FirstNet and authorizes users via a
Foundation Account Number to do
subscriber paid
User CredentialsIndividual presents credentials and proof
of eligible agency; AT&T 3rd party
verification provider vets users
Agency ValidatedSheerID works with user’s agency who
assumes responsibility for auditing
eligible users long-term
Non-Agency ValidatedUser’s agency not interested in
managing users; SheerID
assumes responsibility for auditing
eligible users long-term
Onboarding Process
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Preparedness Matters….
Preplanning is
more important
than ever!
Do you know
about Incident
Uplift, Network
Status, Shared
Apps….
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User Eligibility Framework
AT&T continues to refine internal guidance and definitions based on experience and feedback
Primary User Eligibility Emergency Management, EMS, Fire, Law Enforcement, Public Safety Communications, Continuity of Government
Extended Primary User Eligibility includes several categories of public safety support functions such as:
• Emergency Support and Private Security
• Broadcasting
• Utilities & Energy
• Education – K-12/Higher Ed
Emergency/Disaster
Management
Emergency Medical Services
Fire Service
Law Enforcement
Public Safety Communications
Certain Continuity of
Government
• Hospitals, Public Health (non-EMS)
• IT & Network
• Transportation Services
• Internet of Things (IoT) Devices & Alarms
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Local Control of FirstNet Resources
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Local Control Portal
DRAFT - INTERNAL ONLY UNTIL FURTHER NOTICE
NetworkStatus
ManageApps
ManageUsers
ManageServices
Shop &Provision
Training UpliftRequest
ReportingIoT Control Center
Local
Control
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More Details on Uplift
WHO
• Executed by designated Uplift
Managers
• Any device with a FirstNet SIM is
eligible for UpliftWHAT
• Raises the priority of a FirstNet
device
• Grants highest level of priority and
pre-emption WHERE
• Raises the priority of a FirstNet
device nationwide
• Initiated from anywhereWHEN
• Devices can be uplifted for 1-48
hours, and extended as necessary
• Can be initiated immediately or
scheduled up to a year in advance WHY
• Gives priority to Extended Primary
• Ensures uplifted devices are the
“last to shed” during extreme
capacity overloadHOW
• Log into Local Control as an Uplift Manager
• Initiate an Uplift Request
• Enter wireless number(s) for uplift
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Considerations
Uplift Request Tool Use Cases
Planned Events
Extended Primary Users
• Governance
• Policy
• Training/Awareness
• Future enhancements
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FirstNet Broadband Planning Support
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FirstNet Supported Events:
• FirstNet Event Planning support brings fresh perspective to event planning!
• FirstNet has supported large and small events throughout the country:
• World Scout Jamboree
• July 4th Celebrations
• Super Bowl LIII
• Lake Race 2019
• Boston Marathon
A SatCOLT at the Citizen Potawatomi Balloon Festival in
August 2019
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Inject Catalog
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FirstNet and Apps
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What?
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• FirstNet is more than a nationwide LTE network for public safety – it’s an ecosystem of applications tailored for public safety
• The App Catalog is available to subscribers via the FirstNet Local Control Portal
• FirstNet users are not restricted to those apps; any app found in commercial app stores can be used on the network
What is the FirstNet App Catalog?
*This slide does not constitute an endorsement by FirstNet Authority
of any product or service, organization or company.
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FirstNet Application Catalog Levels
Vetted and deemed relevant for use by first responders
Relevancy
Inspected and adheres to security practices that help protect data sources and users from intrusions and malicious attacks
Security
Inspected and uses security mechanisms designed to avoid unauthorized data access and use
Data Privacy
Demonstrated availability of three 9s (99.9%)
Availability
99.9%
Demonstrated that app’s use of devices resources and network is optimized
Mobility
Demonstrated that mechanisms are in place to enable service and data recovery after a failure
Resiliency
Demonstrated that mechanisms are in place to accommodate surges and other changes in demand and use
Scalability
FirstNet Listed
Demonstrated availability of four 9s (99.99%)
Availability
99.99%
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Develop
Enabling Apps Ecosystem to Meet the Needs of Public Safety
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ManageDistributeCertifyDevelop
JOIN PROGRAM DEVELOP APPS TEST AND CERTIFY APP CATALOG MANAGE APPS
• Open and free FirstNet
app developer program
membership• Developers
• Policymakers
• IT Specialists
• First Responders
• Access to resources,
e.g., APIs and code
optimization tools
• Complete checklist and
source code scan
• Submit app for FirstNet
certification and review
• Receive and address
results
• Review branding and
media guidelines
• Review user ratings
and feedback
• Manage app versioning
and metadata
• Use FirstNet tools for
app distribution and
management
• Collect participation
points
Connect, innovate and
create opportunity
Events including
conferences and
workshops
Promote product and
evangelize solution
Direct exposure to
public safety market
Blogs and forums to
advance innovation
*This slide does not constitute an endorsement by FirstNet Authority of any product or service, organization or company.
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The Future Matters….
FirstNet needs
your input to
envision the
network of the
future and make
investment in what
is most important
to public safety
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First Responder Network Authority Roadmap Domains
Voice Communications• Mission Critical Push-to-talk (MCPTT)
• PTT Interconnection
User Experience• Priority Services
• Applications
• Devices
• Accessories
Situational Awareness• Location Services
• Sensors
• Wearables
• Cameras/Video
Secure Information Exchange• Data Access
• Data Sharing
Coverage & Capacity
• Macro Coverage
• Capacity
• In-building Solutions
• Temporary/On-Demand
Coverage
• Range Extension
• Device-to-Device
• Air-to-Ground
• Maritime Operations
• Availability/Reliability/
Resiliency/Hardening
• Mapping/Geographic Information System (GIS)
• Data Analytics/Artificial Intelligence
• Cybersecurity
• Identity, Credential and Access Management (ICAM)/Single Sign-On
• Hands Free Operations
• Augmented Virtual Reality
• Heads-Up Display
Core
• EPC
• IMS Core
• Services Platforms
• App Servers
• Service Enablers
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