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What is Emotional Intelligence?What is Emotional Intelligence?
What is Emotional Intelligence?
What is Emotional Intelligence?
•EQ involves self-awareness. People with good self-awareness are aware of how their emotions are affecting them and others around them.
•EQ involves self-awareness. People with good self-awareness are aware of how their emotions are affecting them and others around them.
What is Emotional Intelligence?
What is Emotional Intelligence?
•EQ is about how we process delayed gratification, fear, anger and anxiety.
•EQ is about how we process delayed gratification, fear, anger and anxiety.
Why is EQ so Important?Why is EQ so Important?
85% of success is due to EQ. Only 15% is due to IQ.
85% of success is due to EQ. Only 15% is due to IQ.
Strong EQ enables you to build healthy relationships.
Strong EQ enables you to build healthy relationships.
Why is EQ so Important?
Why is EQ so Important?
Distressing emotions that are not managed well affect our ability to think, focus and get work done.
Distressing emotions that are not managed well affect our ability to think, focus and get work done.
Why is EQ so Important?
Why is EQ so Important?
Two Major Categories of EQ
Two Major Categories of EQ
Personal Competence
Social Competence
Personal Competence
Social Competence
EQ CompetenciesEQ CompetenciesSelf-
AwarenessSelf-
Management
Social Awareness
Social Skills
Emotional Awareness
Self-Control Empathy Communication
Self-Assessment
Transparency
Understanding Others
Building Bonds
Confidence Adaptability Serving Resolving Conflict
Initiative Developing Others
Influence
Optimism Organizational Awareness
Teamwork
Leadership
Change Agent
Self-ConfidenceSelf-Confidence
Strong self-imageAt rest with yourselfAble to handle stressLearning to be positive
Strong self-imageAt rest with yourselfAble to handle stressLearning to be positive
Self-AwarenessSelf-Awareness
Knowing my internal stateOwning my own choices, values,
preferences and beliefsUnderstanding my feelings and
their effects on myself and othersHaving a strong sense of self-
worthHaving accurate self-assessment
Knowing my internal stateOwning my own choices, values,
preferences and beliefsUnderstanding my feelings and
their effects on myself and othersHaving a strong sense of self-
worthHaving accurate self-assessment
RelationshipsRelationships
Learning how to relate well to others
Effective in conversationListening and empathyAwareness of the needs, feelings
and concerns of othersAble to get beyond my own needs
to meet the needs of others
Learning how to relate well to others
Effective in conversationListening and empathyAwareness of the needs, feelings
and concerns of othersAble to get beyond my own needs
to meet the needs of others
Teamwork & Work Effectiveness
Teamwork & Work Effectiveness
Able to participate in a group to accomplish a goal or get work done
Capable of resolving disagreementsEffective in communicating with the
teamCompetent at working under a bossDependable at following through on
work
Able to participate in a group to accomplish a goal or get work done
Capable of resolving disagreementsEffective in communicating with the
teamCompetent at working under a bossDependable at following through on
work
Self-ManagementSelf-Management
Managing internal feelings and thoughts
Self-controlTransparency and integrityAdaptability Initiative
Managing internal feelings and thoughts
Self-controlTransparency and integrityAdaptability Initiative
Overview of Our SeminarOverview of Our Seminar
1. What is Emotional Intelligence?2. Self-Awareness3. Emotional Awareness 4. Effective Communication and
Listening5. Self-Management6. Resolving Conflict7. Personal Development Plan8. Personal Coaching
1. What is Emotional Intelligence?2. Self-Awareness3. Emotional Awareness 4. Effective Communication and
Listening5. Self-Management6. Resolving Conflict7. Personal Development Plan8. Personal Coaching
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