What Every Business Owner Needs to Know About… ® People Power

What Every Business Owner Needs to Know About…®

People Power

An exclusive senior level management briefing providing little known strategies designed to attract and retain the most productive and

motivated employees.

Organization Chart

Organization Don’t Work!Charts

Why

“? ? ? ? ?”

Organization Chart

Chart of Reporting Relationships vs.

Functional Organization Chart

“Who is in Charge of Profit?”

Purpose of Organization Chart

… to identify and assign all necessary functions and sub-functions required to meet operating & growth objectives.

…to eliminate duplicated authority and unassigned responsibility; create accountability

Job DescriptionsSeven Elements of a complete job description

7. Standards and Measur-ment of Performance

5. Responsibility(defined)

3. Reporting RelationshipUp/Down/Sideways

1. Job Title

6. Principle Duties (defined) Catch 22

2. Basic Function (defined)

4. Authority (defined)

Job Description

Recruiting

Interviewing

Training

How are they used?

Performance Review

KNOWLEDGE OF THE POSITION TO BE FILLED & ABILITY TO COMMUNICATE IT.

WHERE ARE THE CANDIDATES? “? ? ? ? ?”

Recruiting

Recruiting

PrintMediaPrintMedia InternetInternet

FormerEmployees

FormerEmployees

DirectMail

DirectMail

Your OwnWebsite

Your OwnWebsite

EmployeeReferral

EmployeeReferral

I _____ Y_____ C_____ B_____

Recruiting Fundamentals of an employee

referral recruiting program What do you want your employees to

do? What materials are to be used? Are there awards? (not too little or too

much - Rule of Thumb) What is the payout? ½ & ½ or 1/3, 1/3,

1/3

Selection Process

Initial Screening Resume review (ranking 1-5) Initial telephone screening

Selection Process

Interviewing The scenario of a poor interview Plan for the interview Set the agenda (up-front contract) Use of a Patterned Interview Guide Listen 75% Talk 25% The interview close

Selection Process

Value of testing (5:1)

Skills Testing

Profile TestingFit into company culture?

Potential for further growth?

Selection Process

Internal or outsourcedInternal or outsourced

Reason for leavingprevious job

Reason for leavingprevious job

All time frames covered

All time frames covered

Reference Check

Selection Process

Final Interview & Job Offer

Details & SpecificsDetails & Specifics

Verbal CloseVerbal Close

Employee Policy ManualEmployee Policy Manual

Follow-up in WritingFollow-up in Writing

Compensation & Performance Reviews

Compensation PolicyCompensation Policy

The Compensation Matrix-Linking performance to PayThe Compensation Matrix-Linking performance to Pay

Use Pay Grade and RangesUse Pay Grade and Ranges

Communications & Employee Retention

Use of Employee Perception Surveys Use of Mentor Program Understanding Employee Wants and

Needs The four most important (non-

compensatory) motivators Failure to use them ROBS employers

of maximum performance

Conclusion

Why was this briefing put together? Who do you talk to about sensitive

issues? You don’t know what you don’t know Linkage to today: Effective use of an

Advisory Board.

Conclusion

What advisory boards are, and what they are not

One solution is The Alternative Board®

Q&A Completion of Briefing Feedback

Survey

People Power - Where Do You Go From Here?

Advice from those at the top, not consultants

Hold your feet to the fire The Alternative Board®

People Power – TAB Membership Helps Make It Happen

The Alternative Board®

TAB Members meet monthly Small boards of business owners in

non-competing fields Peer advice Private Coaching Sessions

People Power – TAB Membership Helps Make It Happen

Human ResourcesHuman

ResourcesBusiness

MarketingBusiness

Marketing

FinanceFinanceSalesSales

Time Management/BalancingPersonal and Business IssuesTime Management/BalancingPersonal and Business Issues

People Power – TAB Membership Helps Make It Happen

TAB Business Vantage®TAB Business Vantage®

Process Starts ImmediatelyProcess Starts Immediately

People Power – TAB Membership Helps Make It Happen

Advantages of Using a TAB-Certified Facilitator

Finally someone to talk with Extensive small/midsize business

experience Ongoing support – We stay with you

People Power – TAB Membership Helps Make It Happen

Your TAB Board Members validates your Human Resource Development

Your TAB Board Members are a Sounding Board for your ideas and aspirations

The TAB Hotline You don’t know what you don’t know

“UNLESS YOU HAVE BEEN THERE,

YOU CANNOT UNDERSTANDWHAT LIFE AT THE TOP

IS ALL ABOUT.”

People Power

The Alternative Board®