WA State AG Complaint - 167

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Status

Amount Disputed

Actual Savings

Estimated Savings

Activities

Location

NAICS

Complainant

Number

Date

Name Contact Phone Toll Free Email

Getty Images605 5th Ave S Ste 400Seattle, WA 98104

(206) 925-6753 copyright.compliance@gettyimages.com

McCormack Intellectual Property Law617 Lee StSeattle, WA 98109

(206) 381-8888 legal@mccormacklegal.com

439228

11/4/2013

Respondent(s)

Complaint

Seattle - Consumer Protection Division

Date Added Activity Type Activity

11/4/2013 Intake Notes C listed their business info as R

11/6/2013 Email to Complainant C-1stLetterRevised To:ferndogtraining@gmail.com

541920-Photographic Services

Assignee Garrett-Lindsey, Walli

$0.00

$1,065.00

$0.00

Code Practice

316 Billing Issues

Practice(s)

Closed

Referral(s)Name Contact Phone Contact Phone Email

439228

CatalystComplaint Cover Page

Name Phone Day Phone Evening Email

Fernando Javier Camacho712 Broad StBloomfield, NJ 07003-2843

(201) 388-0266 (973) 566-0202 ferndogtraining@gmail.com

1 of 2439228

Date Added Activity Type Activity

11/6/2013 Email to Respondent R-1st LetterRevised To:copyright.compliance@gettyimages.com

11/6/2013 Email to Respondent R-1st LetterRevised To:legal@mccormacklegal.com

11/14/2013 Email from Respondent R is McCormack. See document 439228F

11/15/2013 Email to Complainant C-ClosingUnadjustedW-ResponseOutofStateConsumer To:ferndogtraining@gmail.com

11/15/2013 Email to Respondent Rsup Closing No Adjustment (R-UNJ) To:legal@mccormacklegal.com

11/15/2013 Resolution-UNADJUSTED

11/19/2013 Correspondence from Respondent see doc 439228G

11/27/2013 Email from Respondent

11/27/2013 Email to Complainant C-ClosingUnadjustedW-Response To:ferndogtraining@gmail.com

11/27/2013 Email to Respondent Rsup Closing No Adjustment (R-UNJ) To:copyright.compliance@gettyimages.com

12/5/2013 Other Government Agency Contact See doc 439228H

2 of 2439228

Description

I mistakenly used an image that I believed was a royalty free image on a blog post that turns out to be copyrighted. Getty Images, the company that owns the image, contacted me alerting me of this and demanded that I pay an amount much greater than the image is actually worth. After pointing that out by showing them the value of the actual image on their own site I immediately sent them a check in that amount, which they declined demanding that I pay their inflated price. They provided no valid justification for asking this amount.

I understand that they are entitled to just compensation for the image but feel they are trying to bully me into paying much more than they are entitled to. In an attempt to settle the matter I even offered to meet them half way and pay $550.00, which they also declined.

While researching online I noticed there are quite a few forums and blogs discussing how Getty Images has done the same thing to other small business owners, so I know I'm not the only one being treated this way and think it's very unfair.

Complaint Description

Catalyst Report

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