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VMware View 4 Built for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
AGENDA
! The Desktop Revolution is Here
! What is Driving the Virtual Desktop?
! VMware View 4 Built for Desktops
! VMware View 4 Deployment
! VMware View 4 Next Steps
! Q&A
The Desktop Revolution is Here
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Information and data is our most important asset. We spend too much time recovering lost data from stolen laptops.
What keeps you up at night?
How do I maintain or improve desktop management when I’m required to do more with less?
It is difficult to respond quickly when employees are mobile and scattered across the world.
Windows 7 is here, I need to prepare for it! I spend a lot of
time on desktop support calls. But I really need to focus on strategic IT initiatives that really add value.
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
OPEX CAPEX Incr
easi
ng IT
cos
ts
For every $1 spent on hardware, companies spend $3 to manage…
$1
$3 $3
The costs of managing PCs is staggering
Source: IDC Study 2009
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Desktop virtualization is the answer now
“…Conditions are ripe for virtual PCs…”
—Wall Street Journal
! Lower TCO by 50%
! Ease Windows 7 migration
! Technology is ready
! User adoption on the rise
! Broad partner ecosystem support
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Workstation VMware 1st
! Most proven, mature technology
! Over 1 million seats sold, 7000+ customers
! Over 1700 channel partners selling View
! Broadest technology ecosystem
VMware is the leader in desktop virtualization
ESX VMware 1st
VDI VMware 1st
PColP VMware 1st
1999
2000
2001
2004
2006
2008
2009
What is Driving the Virtual Desktop
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
IT
Increasing IT costs
Security and compliance risks
User
Anytime, anywhere access
Device, OS and apps diversity
The desktop dilemma: User Freedom vs IT control
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Device-centric computing is the problem Components (Apps, OS, profile and data) bound to device
Data
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Virtualization unlocks components Freedom for users, efficiency and control for IT
Data
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
OS
Apps
Persona
OS
Apps
Persona
OS
Apps
Persona
OS
Profile
Data
Persona Apps
Data OS Apps
Persona
Deliver desktops as a managed service
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Benefits of delivering desktops as a managed service
IT Control
! Desktops and data are secure in datacenter
! Manage from a central location
! Reduced Costs
End-User Freedom
! Desktops tied to end user identity not devices
! Applications and data available 24/7
! Rich desktop experience
OS
Apps
Persona
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Display, Multimedia, Peripherals, Offline
Provision, Deploy, Broker, Secure Platform, Image, Apps, Persona
Server, Client, Mobile
Requirements to deliver desktops as a managed service
Platform
Management
User Experience
VMware View 4 Built for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Deliver Superior User Experience
Simplify Desktop Management
Standardize on Leading Platform
VMware View 4.0
VMware View 4 is built for desktops
Platform
vSphere for Desktops
Management
View Manager View Composer
ThinApp
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
Red
uces
IT
cos
ts
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Where do the cost savings come from?
* Customer examples compiled from typical cases in the industry
Lower cost Storage and Hardware
Average 50% fewer help desk calls
55% reduced desktop management time
OPEX Savings
68% reduced end-user downtime
Increased Productivity
VMware View 4 Reduces Desktop TCO by up to
50%
CAPEX Savings
Concurrent user pricing
Ability to provision users in minutes
Patch or update from a single image
Delayed Hardware Refresh
Automated desktop and data backup
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 – Built to deliver desktops as a managed service
Platform VMware vSphere for desktops
User Experience PCoIP Print Multi-monitor display Multimedia USB redirection
Management VMware View Manager Vmware View Composer VMware ThinApp
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Features ! Availability ! Scalability ! Performance
VMware View 4.0
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
Management
View Manager View Composer
vCenter ThinApp
Management
User Experience
VMware View 4 platform features
Platform
vSphere for Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Seamless Integration with vSphere
! Mature and proven platform
! Tuned and optimized specifically for hosting virtual desktops
! Most widely deployed virtualization platform
! Over 140,000 customers worldwide
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
! Reduce downtime for desktops
• High Availability (HA) • VMotion • Storage VMotion • Fault Tolerance
! Protect critical data and information • Automated backup and
data sync
Providing higher levels of desktop availability Availability
Increase Desktop Availability
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Enterprise Class Scalability
! Manage more than 1,000 hosts and up to 10,000 VMs per vCenter instance
! Save and replicate server profile configurations for faster virtual desktop deployments
vCenter
Scalability Enterprise class scalability with vCenter
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Optimize for desktop delivery
! High VM density for desktop workloads
! Automatically balance desktops across servers for optimal performance
! Tuned for large concurrent VM boots
! Optimized for VM suspends and resumes to ensure desktop responsiveness
! Reduce VM memory requirements for better consolidation and reduced costs
Performance
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Management
View Manager View Composer
vCenter ThinApp
Benefits ! Scales for enterprise wide deployments ! High desktop availability ! High VM density
VMware View 4.0
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
User Experience
The VMware View 4 platform benefits
Platform
vSphere for Desktops
Management
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Features ! Provision, deploy and manage
desktops centrally ! Single image management ! Application virtualization
VMware View 4.0
Platform
vSphere for Desktops
Management
View Manager View Composer
ThinApp
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
User Experience
VMware View 4 management features
Platform
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Install License Create SQL DB Define CS Admin
Install View Composer
Install Connection
Server
Install…
Configure…
Create…
Run…
Install…
Install…
Install…
Run…
Install…
Build…
Run…
Configure…
Build…
Install…
Install…
VMware View 4.0
Other Vendors
Deploy Desktops
VMware View is easier to deploy and manage than competitive offerings —The Tolly Group
15+ steps to implement
Desktop deployment - simple and fast 5 steps to implement
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Single administrative interface View Manager – simple web based interface to create desktops, entitle users, set policies and more
Manage Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Template
! Automate provisioning from a template
! On-demand provisioning
! Multiple types of desktops
! Persistent, Non-persistent, Individual
! Apply group policies
Provision desktops in minutes
View Manager
vCenter Banner Health was able to provision 2600 users in
under 10 days.
Provision Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
! Scalable for large enterprise deployments
! Data stored centrally ! SSL encrypted connections
! Security Server ! Integration with SecurID for
two-factor authentication
! Single Sign On Support ! Smart Card
! Proximity Card
! Biometric authentication
Secure and Scalable support for desktops and users
Manage Desktops
View Manager
Security Server
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Secure brokering and management extended to other platforms ! Broker secure connections to
other platforms
• Terminal servers
• Blade PCs
• Physical PCs
! Balance loads of multiple terminal servers
! Monitor and audit within View Manager
Manage Desktops
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Operating System
User Data
Application
Operating System
User Data
Application
Single Image Management Separation of user data and base image
User Data Disk • Persistent disk to store user data and
settings • Consistent user experience while
maintain tight control and compliance
Base Image • Highly managed OS disk • Reduce provisioning time • Simplified updates and patches
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View Composer Traditional VDI
VMware View helps reduce storage costs by 70%
Single Image Management Optimize storage with View Composer
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Image Updates ! Manage thousands of desktops
! Streamline desktop management with View Composer
• Quick provisioning
• Simplify update, patch, and upgrade activities while retaining user settings
• Guarantee updates are applied to every desktop
Simplify desktop image management Single Image Management
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
ThinApp for application virtualization
Features ! Decouple applications and data from OS
! Agent-less architecture
! Wide platform and application support
! Plug into existing application management tools
Benefits ! Minimize the number of desktop images
managed
! Streamline application patch updates
! Enable the use of multiple versions of applications
Operating System
Application
Operating System
VOS
Application
Application
sandbox
VOS
Application
sandbox
App Files
App Files
Application Virtualization
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View Composer with ThinApp
! Redirect all application “writes” to the user data disk, by default
! Reduce the number of master images and size of base disk
! Provide simplified entitlement, deployment, and management of applications
! Seamlessly update users ! Reduce storage costs
View Composer +ThinApp
“Application updates are kind of a non-event now…”
Norton Healthcare
Application Virtualization
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Benefits ! Quick and easy deployment ! Simple, secure, and scalable ! 50% TCO reduction
VMware View 4.0
Platform
vSphere for Desktops
Management
View Manager View Composer
ThinApp
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
User Experience
VMware View 4 management benefits
Platform
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Features ! Flexible Desktop Access ! Display Protocol ! Seamless Desktop Experience
VMware View 4.0
Platform
vSphere for Desktops
Platform
vSphere for Desktops
Platform
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
Management
View Manager View Composer
vCenter ThinApp
Management
VMware View 4 user experience features
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Traditional PC/Laptop Browser Access Thin Client Support
Windows or repurposed PCs Broad industry support
Flexible Desktop Access
Flexible access to desktops from multiple devices
Browser access on Windows, Linux and Mac
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
• Built for desktops
• Designed for the LAN and WAN
• Uses end-to-end software implementation
• Superior desktop experience from task worker to power user
• Flexibility to address the widest variety of use cases
Display Protocol Provide a superior experience from LAN to WAN using PCoIP
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Provide a seamless desktop experience
Rich media and graphics
Multimedia redirection
Progressive build of graphics
USB redirection
Productivity applications
Seamless Desktop Experience
True multi-monitor
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Enable offline access and mobility Offline is currently experimental
! Check-out hosted VM to local physical computer
! Extend security and encryption policies
! “Heartbeat” back to the datacenter; administrators can deactivate if necessary
! Check in the delta only
Flexible Desktop Access
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Task Workers
Knowledge Workers
Power Users
Mobile Users
! Static desktop ! Repetitive tasks ! Few apps
! Personalized desktop
! Rich user experience
! Multiple apps
! Device flexibility ! 24x7 access ! Custom apps ! Install
requirements ! Best user
experience across all apps
! Device flexibility ! Disconnected ! Multiple apps ! Best user
experience across all apps
! Remote office
Flexible Desktop Access
Deliver superior user experience across the enterprise
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Benefits ! Task worker to power user support ! Seamless user experience ! LAN, WAN and offline access
VMware View 4.0
Platform
vSphere for Desktops
Platform
vSphere for Desktops
Platform
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
Management
View Manager View Composer
vCenter ThinApp
Management
VMware View 4 user experience benefits
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Deliver Superior User Experience
Simplify Desktop Management
Standardize on Leading Platform
VMware View 4.0
VMware View 4 is built for desktops
Platform
vSphere for Desktops
Management
View Manager View Composer
ThinApp
User Experience PCoIP Protocol
View Multimedia View Display
View Direct View Print
Offline
Seamless PC Experience
Task Worker to Power User
LAN, WAN, and Offline
Quick and Easy Deployment
Simple, Secure, Scalable
50% TCO Reduction
Mitigate Risks
High Availability
High VM Density
Red
uces
IT
cos
ts
VMware View 4 Deployment
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Customers use VMware View in a variety of ways
Business Continuity and Disaster
Recovery
Desktops as a Secure, Managed
Service
Remote or Branch Offices
Windows 7 Migration
! Provide a continuous availability of desktops
! Ensure highly available desktop
! Provide a cost-effective, simpler, and more reliable disaster recovery solution
! Eliminate the need for moves, adds, or changes
! Allow third parties to access corporate applications in secure, controlled way
! Expedite integration of companies in mergers and acquisition scenarios
! Provide offshore developers control while keeping IP in the data center
! Remove the need of IT resources at branch
! Manage remotely – desktops centralized at branch or in corporate datacenter
! Reduce high costs, and application compatibility with OS migrations
! Extend life of existing desktop hardware to access virtual Windows PC desktops
! Reduce application conflicts and costly application porting
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Windows 7 Migration: Ready, Set, Go ….. ! Virtualize Windows XP or Vista
applications using ThinApp ! Start Windows 7 Pilot ! Use VMware View to deploy Windows 7
as virtual desktop with full application compatibility
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
University of Toledo
“VMware View really extends the boundaries of the university out to our students wherever they are—students can access their H drives, applications, and network resources even if they’re off campus.”
—Joshua Spencer, Desktop Development,
University of Toledo
Challenges
Solution
Results
! Limited IT resources ! Difficult to secure information on local hard drives ! Time consuming application upgrades ! Limited availability for student lab time ! No remote access to applications or University resources
! Over 2000 computers have access to over 30 virtual apps through ThinApp ! 500 virtual desktops ! Student labs now available 24 x 7 x 365 from any network connection ! Upgrades with Thin App take five minutes from single point ! Able to provision virtual desktop in under two minutes
! VMware View with View Composer and ThinApp ! ThinApp on shared network drive ! Thin clients on campus ! Both LAN and WAN access
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Norton Healthcare Challenges
Solution
Results
! Current architecture was Citrix XenApp with thin clients and wireless carts ! Poor performance and some apps were not available in this model ! Providers wanted a similar experience to a normal PC ! High number of support calls
! 950 virtual desktops in production ! 92% reduction in help desk calls ! Easy to use "follow me" desktop with no application compatibility issues ! Upgrades accomplished in a fraction of the time
• High level of end user satisfaction • Familiar desktop experience • Ability to customize
! VMware View with View Composer ! Re-use Thin Clients on wireless carts onsite ! Both LAN and WAN access
“Our physicians could go to a thin client, login, access a patient list and then walk down the hall to another thin client, and their patient list would be right where they left it. The staff recognized the benefit of that capability immediately.”
—Brian Cox Director of Customer
Service, Norton Healthcare
VMware View 4 Next Steps
Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.
More information on VMware View: http://www.vmware.com/products/view/
Download and evaluate VMware View: www.vmware.com/download/view/
Use the VMware View TCO calculator: http://www.vmware.com/products/vi/calculator.html
Learn more about VMware View 4
Take advantage of VMware View service offerings to accelerate your deployments
Questions and Answers
Thank You!
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