Virtual Teams. Lateral Thinking Puzzle “The music stopped and she died.” Nicola’s Lateral...

Virtual Teams Virtual Teams

Lateral Thinking PuzzleLateral Thinking Puzzle

“The music stopped and she died.”

Nicola’s Lateral Thinking Puzzles (http://homepages.anglianet.co.uk/johnm/puzzlat.html)

HousekeepingHousekeeping

New Comment Period Begins TodayNew Comment Period Begins Today

Photo credits/attributionPhoto credits/attribution

Next Week: Guest Speaker from Next Week: Guest Speaker from Washington Post/Newsweek Interactive (WPNI)Washington Post/Newsweek Interactive (WPNI)

Class DiscussionClass DiscussionAssignment #2Assignment #2

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Blog TalkBlog Talk

Virtual Teams Virtual Teams

Virtual Community

vs

Social Networking

vs

Online Collaboration

Virtual Community

“A virtual community is a group whose members are connected by means of information technologies, typically the

Internet.”

Social Networking

Make New ContactsStrengthen Existing Relationships

Find Like-Minded People

upload and share videos and photoscreate and read public profilesbuild and join groups

Online Collaboration

Project PlanningCalendar and SchedulingWeb MeetingsGroup ChatCollaborative WritingCollaborative DrawingCollaborative Slides

Online CollaborationOnline Collaboration

Common ChallengesCommon Challenges

Common ChallengesCommon Challenges

1.1. ““Contextual” InformationContextual” InformationHolidays Holidays (http://www.washdiplomat.com/March%202008/a_holidays_02_08.html)(http://www.washdiplomat.com/March%202008/a_holidays_02_08.html)

Timezones Timezones (http://www.worldtimeserver.com/meeting-planner.aspx)(http://www.worldtimeserver.com/meeting-planner.aspx)

TopographyTopography

Based on Research in “Finding Common Ground in Dispersed Collaboration” by C. Crampton

Common ChallengesCommon Challenges

2.2. Uneven Distribution of InformationUneven Distribution of InformationEmail didn’t go outEmail didn’t go out

Email to similar (wrong) addressEmail to similar (wrong) address

Erroneously addressed emailErroneously addressed email

Email “lost in transit”Email “lost in transit”

Email sent to part of groupEmail sent to part of groupLater assume sent to all members of groupLater assume sent to all members of group

Based on Research in “Finding Common Ground in Dispersed Collaboration” by C. Crampton

Common ChallengesCommon Challenges

3.3. Differences in “What is Important”Differences in “What is Important”Long email to multiple peopleLong email to multiple people

Use of “reply” with new topicsUse of “reply” with new topics

Lengthy dialogue with information buried in Lengthy dialogue with information buried in email chainemail chain

Based on Research in “Finding Common Ground in Dispersed Collaboration” by C. Crampton

Common ChallengesCommon Challenges

4.4. Differences in Speed & TimingDifferences in Speed & TimingOne part of group can respond rapidly but One part of group can respond rapidly but must wait for rest of groupmust wait for rest of group

Speed of technology (international chat)Speed of technology (international chat)

Slow and uneven due to travel or technical Slow and uneven due to travel or technical constraintsconstraints

Based on Research in “Finding Common Ground in Dispersed Collaboration” by C. Crampton

Common ChallengesCommon Challenges

5.5. Uncertainty: the Meaning of SilenceUncertainty: the Meaning of SilenceI agreeI agree

I strongly disagreeI strongly disagree

I am indifferentI am indifferent

I am out of townI am out of town

I am having technical problemsI am having technical problems

I don’t know how to address this sensitive issueI don’t know how to address this sensitive issue

I am busy with other thingsI am busy with other things

I did not notice your questionI did not notice your question

I did not realize you wanted a responseI did not realize you wanted a response

Based on Research in “Finding Common Ground in Dispersed Collaboration” by C. Crampton

GaffsGaffs

The Dreaded Auto-FillThe Dreaded Auto-Fill

““BCC” = Be CarefulBCC” = Be Careful

Class DiscussionClass Discussion

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Hands-On: “Broken Squares”Hands-On: “Broken Squares”

Photo © Charles Darwin University 2005

Class DiscussionClass Discussion

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How did you feel as an individual?How did you feel as an individual?

What were the different interactions?What were the different interactions?

What caused the frustrations?What caused the frustrations?

How did you feel as a team?How did you feel as a team?

What are the similarities What are the similarities to working virtually? to working virtually?

Next Assignment (#3)Next Assignment (#3)

Due in 3 weeksDue in 3 weeks

Group AssignmentGroup Assignment Part 1: IndividualPart 1: Individual Part 2: GroupPart 2: Group

Review in LAB todayReview in LAB today http://sixdegrees.wikidot.com/assignment3 http://sixdegrees.wikidot.com/assignment3

Time for the LABTime for the LAB

Photo © Charles Darwin University 2005