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As Chief Executive of The Living Room Charity and the Revival Trading Company you will provide leadership and oversee the business and management of the charity’s strategic direction, finances and long term sustainability.  The role involves overall responsibility for all aspects of the organisation's work for our clients.  

You will assist the Board of The Living Room to fulfil their responsibilities in the governance of the charity with particular regard to the Charity Commission and all stakeholders.  You will do this through leadership and management of the senior management team.

Job Title: Chief Executive

Hours: 35 hours paid with additional hours voluntary

Accountable to: The Chairman and Board of The Living Room.

Responsibility for: All employees of the Charity and the well-being of all clients.

Location: Stevenage and St. Albans, Hertfordshire

Salary: Starting salary IRO £40,000 per annum according to experience. Salary will be reviewed after successful completion of 6 months’ probation.Further standard terms and conditions on last page.

NB: This role is subject to the receipt of references.

Key Purpose of Role To provide leadership and oversee the business and management of the Charity’s strategic

direction, finances and long term sustainability for the benefit of our clients. 

To have overall responsibility for all affairs of the Charity, assisting the Board to fulfil its responsibilities in the governance of the Charity with particular regard to the Charity Commission, Hertfordshire County Council and all stakeholders.

Values and AttitudeAll employees of the Charity are expected to demonstrate The Living Room’s values by working positively as part of a team delivering vital high quality services to all clients and stakeholders, and to create a working culture where all are valued and encouraged.

Key result areas: Assist the board in its development of The Living Room’s mission, strategy, values and

objectives to ensure ongoing sustainability, growth and success.

Ensure that clients are placed at the heart of everything the Charity does, in pursuit of our Mission Statement to ‘provide treatment for people with the illness of addiction and to support family members in Stevenage and in other areas’.

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Key responsibilities:

Robust Governance: 1. Foster good working relationships and ensure systems and structures are in place to assist the

Board in achieving its statutory and governance responsibilities and exercise effective control of the Charity’s affairs.

2. Report to the Board quarterly on progress against key strategic objectives, providing information and answering for organisational performance.

3. Assist the Board in ensuring that at all times that the Board operates within statutory and Charity Commission approved frameworks, requirements and guidelines.

4. To help the Board acquire appropriate skills and ensure that peer review by the Board takes place bi-annually.

Leadership1. Provide leadership to the Charity and to take responsibility for the effective delivery of all

functions in line with The Living Room’s standards.2. Oversee all aspects of management of quality services and standards, development and

maintenance of performance management structure, welfare of clients, management of staff and HR and the management of health and safety.

3. To seek to continuously improve in order that the Charity delivers the best possible service to clients.

4. Keep abreast of developments in relevant law and good practice. Lead key management projects to address these issues ensuring that opportunities, risks and threats are robustly managed. In light of this it may be relevant to make proposals to the Board on the strategy of the Charity and its related objectives.

Financial Management1. Accountable to the Board for the Charity’s financial health - oversee budgets, expenditure and

management accounts ensuring that income and expenditure is within targets set.2. To ensure that we work to ‘Value for Money’ for the benefit of clients, within the guidelines and

aiming for best practice.3. To ensure the Finance Manager generates the Charity’s budget and to assist in the

preparation of the annual audited accounts and 1/4ly management accounts.4. To update the risk management strategy, framework and policy to support robust financial and

strategic management.5. Maintain and update records on assets of the Charity as well as their insurance and security.

Human Resource Management1. Develop a culture where everyone is valued and equipped to do their job; which promotes

diversity and equality of opportunity and which motivates and enables staff to provide a high quality service to clients/clients.

2. To manage resources and staff in order to meet the objectives of the Charity.3. Provision of direction and development for staff within the framework of Employment Law.4. To advise the Board on staffing needs and all HR matters.5. Completion of regular supervisions and annual appraisals of all direct reports.6. To develop a Charity wide system of annual appraisals for staff, to ensure we meet and

exceed objectives whilst improving quality.7. To ensured that key needs highlighted in the staff survey are addressed, where possible, in

line with priorities. 8. All Staff training to be planned, and carried out, to meet current and future needs.9. To monitor health and safety across all areas of the Charity’s work.

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General1. Act as a strong figurehead for the Charity; a positive ambassador within the charitable sector

and a positive leader and role model for employees, clients and volunteers. 2. To maintain a strict confidentiality of information conveyed to them by the Chairman, clients,

staff and external organisations whilst acknowledging the need for professional sharing of information with relevant parties with discretion and diplomacy.

3. To represent the Charity at external events, conferences, functions and other gatherings as agreed.

4. To undertake any other duties in support of the Charity’s work as may reasonably be required.5. To participate in an annual appraisal with the Chairman of the Board.6. To ensure that the Charity’s policies and procedures are adhered to at all times.

General Requirements1. Responsibility for your own health and safety at work and for the health and safety of

colleagues and visitors.2. The job is based in Stevenage and St. Albans, Hertfordshire and occasional travel is involved.3. This appointment is worked on five days. 4. No overtime will be paid for this post, but time off in lieu (TOIL) may be awarded and given if

agreed in advance with the Chairman in line with the Charity’s policy on TOIL. 5. You must be willing to take your annual leave at times which fit with the requirements of the job

and leave of more than 2 working days must be booked 6 weeks in advance with the Chairman. A staff rota of holiday allocations must be initiated and shared by the Senior Management team.

NB: This job description forms part of the Contract of Employment of the person appointed to this post. It reflects the position at this present time only and may be changed at management’s discretion in the future. As a general term of employment the Charity may make any necessary change in job content, or may require the post holder to undertake other duties, at any location in the Charity’s service, provided that such changes are appropriate to the employee’s role.

I confirm that I have read and agree to carry out the duties and responsibilities contained in this Job Description.

Name (please print):

Signed: Date:

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Person Specification: Chief Executive Officer

QualificationsA high level of intellectual and analytical ability is required. This may be evidenced by a degree, professional qualification, or by working at a level of complexity comparable to this post.

E = essential; D = desirable.

Advance with the Proven Experience1. Significant senior experience in a charity or not for profit setting, ideally as CEO or similar. E2. Robust knowledge of charity governance, policies and statutory requirements. E3. Significant experience and track record in developing and successfully delivering strategies

and developing business plans. E4. Experience of working closely with Boards of Charities, advising and guiding robust decision

making. E5. Senior management experience in a commercial organisation. D6. Senior management experience in an addiction based organisation. D7. Strong leadership style with experience in successfully managing and communicating

organisational change. D8. Experience of financial management including forecasting, budget setting and monitoring

income and expenditure. E9. Experience of risk strategy and management in a charity or not for profit setting. E

Knowledge, skills and abilities1. Understanding of the statutory context in which care for clients with addictions operates. E2. Excellent communication skills at all levels, including the ability to present complex information

clearly and concisely in oral and written form. E3. Self-motivated with high energy levels working under minimal supervision. E4. Analytical, ability to assess and balance risks, and willing to back judgement. E5. Strong leadership style and people management skills. E6. Knowledge and experience in addiction care and counselling. D 7. Project management skills. D8. Excellent organisational skills and ability to prioritise multiple tasks. E9. Excellent IT skills with ability to prepare reports in Word, spreadsheets in Excel. E

Other attributes:1. Demonstrate an empathy for, and commitment to, the Charity’s Christian ethos and core

values. E2. Able to work with and follow direction from the Board. E3. Strong team player. E4. Creativity, flair and imagination. Naturally curious. D5. Confidential, tactful and diplomatic. E6. Highly developed sense of personal integrity. E7. Good sense of humour. D8. Full driving licence. E9. Clean driving licence. D

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GENERAL TERMS AND CONDITIONS OF EMPLOYMENT

The job is based in Stevenage and St. Albans, Hertfordshire, and local travel is involved. No overtime will be paid for this post, but time off in lieu (TOIL) may be awarded and given if

agreed in advance with the Chairman in line with the Charity’s policy on TOIL. TOIL must be used within 3 months of being awarded.

Confirmation of appointment will be subject to satisfactory references, DBS check, and completion of 6 month’s probationary period.

Termination of the appointment will be by two weeks’ notice in probationary period and eight (8) weeks’ notice on either side thereafter.

Annual leave entitlement (for this post) is 25 days plus public/bank holidays. You must be willing to take your annual leave at times which fit with the requirements of the job

and leave of more than 2 working days must be booked 4 weeks in advance with the Chair of Trustees. Holiday may not be carried forward.

A staff rota of holiday allocations must be initiated and shared by the Senior Management team.

Sick pay is paid at the Government’s Statutory Sick Pay rate.

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