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Via partner’s user manual
Flight booking and Control PanelA Comprehensive guide to help partners
transact on the VIA system.
2
IntroductIon
n Login Page 04
n After- sign in to the account 04
control Panel
n Add new staff 06
n Staff login control 06
n Change staff password 07
n Change your price markup settings 07
n Change your International price markup settings 08
n Change your telephone transaction settings 08
n Expand your Low balance alert 09
n Flight Search page 09
n After Flight Search page 10
uPdate dePosIt account 15
Passenger schedule 16
aIr Fare calendar 16
VIa Message lIst 17
C o n t e n t
3
IntroductIon
Welcome to VIA. We have created a system that’s feature packed and also easy to use. To further simplify everything, we have put together this small handbook. It should help you understand the system much better. Screen shots have been included along with illustrations. In case you have further questions, please feel free to contact your VIA representative (or email ph@via.com) and we would be delighted to help you. An online tutorial can also be found at http://ph.via.com
Features
n Every agent’s or Franchisees are assigned with a unique FRAG or FRAN ID as an Identification code
n Agent’s portal provides a single platform to search the flight availability of all the participating Carriers
n Allows to book tickets Online
n The Various tabs will provide different options and assistance for the daily business needs.
One Company...
1700 Cities in India
50,000 Agents
USD 500 Million
in Revenue
...In just Four Years!
4
logIn Procedure
1. Link: http://ph.via.com/bdo
2. Mobile: Registered Mobile no.
3. Password: Assigned Password
Link: http://ph.via.com/bdo
ID: 9876543210, P/W: Password
Enter
Login
ID
Enter
the
Pass
word
Enter the unique Login ID and password and click on Sign in to login to your account.
After sign in to the account:
Availability
search Field
Avail
able
Balan
ce
Avertisement/ Promotion
Agents ID
Control Panel
Check Booking
Status
Log Out from A/C
5
Note: Click on Expand
to know more about
the below mentioned
tabs
control Panel
This will give varies options.
n It will enable you to have your own logo along with VIA’s when the ticket is issued.
n It will show you your updated account information
n Besides it gives you the facility to Add new staff, Mark up settings, Activate low balance alert and most important of all, the TPIN
Option to Change Password
Click here to browse your logo to show on ticket, invoice and many more
places instead of Via logo.
6
To add new sta
ff
and also to
give th
e
access
ibility
Input Staff
desired
Usernam
e
Click h
ere to
write
password
and be
low
for con
firm pass
word
Click h
ere to
Add Staff
Button
These are
the login
Control
, whate
ver yo
u
want to prov
ide yo
ur
staff
Add new staff
Staff login control
7
Click E
xpand to
change you
r staff
password
Type h
ere yo
ur old
password
Type h
ere yo
ur new
password
Type h
ere yo
ur
new password
for
confirm
ation
Change staff password
Change your price markup settings
Confirm
new
password
and C
lick
Update b
utton
Click h
ere to
to
change you
r price
markup se
ttings
Click to
Update m
ark
up
Insert desire mark up
8
Change your International price markup settings
Change your telephone transaction settings
Internatio
nal price
markup
Click to
update
mark up
Insert desired Mark up
Click h
ere to
change
your te
lephone
transac
tion se
ttings
Click h
ere to
Generate
new PIN
9
Expand your Low balance alert
Flight Search page
Click h
ere to
change
your lo
w balan
ce ale
rt
settings
Click U
pdate D
etails
Input desired amount and click to update
Click Change Password
Origin & Destination
Date of Trav
el
No of Adult, Child and infant
travelling
To select a p
articular cl
ass
To select a s
pecific airlin
e
Click on sear
ch Flights to
get the ava
ilability of all
participating car
rier
10
After Flight Search page
If your click on Email selected fares you will get below screen.
Click this box to sele
ct the flig
ht
Previous day fli
ghtEmail Selecte
d Fares Next d
ay flight
Modify your
current search
Filter your
search resu
lts
Flight Price
The other availab
le flights fo
r the
itinerary sele
cted Click on Book Flights to
book the ticket Customer Email or Mobile
No.
Insert your em
ail ID
Insert your subject
This is your
message box
Click here t
o send
Click on book flight
11
Contd...
Salutation
Enter Passen
gers
Complete Details
Enter Passen
gers
Contact Details
Enter Passen
ger
Address details
Click on Term
s and
conditions
Click book flig
hts
to finalize
Click Block Se
ats
to hold booking
12
Click Continue
This ia your VIA
booking reference No.
Print this ticket f
or
officeial re
ceipt
Contd...
13
Check your block
orders
Block tickets
Confirm booking
Cancel booking
Cancel select
ed
passengers
Reschedule se
lected
route
Reschedule se
lected
route
Contd...
14
New deparature
date
Check StatusPrint airl
ine
acknowledgement
Print vat officia
l
recepit
Comments
Done
Updated PNR status
Cancel blocking
Confirm blocking
Via bank account
details
All bank names
Bank branch name
Bank account name
Contd...
15
Update your deposit
Deposit type
Deposit amount
Mobile number
Transaction ID
Deposited in bank
Deposited in branch
Submit
Account reports
Submission date
Product
Report type
Status
Download detailed
report
uPdate dePosIt account
16
Passenger s
chedule
Air fare cal
endar
Passenger schedule
aIr Fare calendar
17
Via message list
VIa Message lIst
18
via hIghlIghts
• VIA has pioneered the online B2B model In India.
• Has the largest network of 50,000 Travel Agents spread across 1700 cities
• First to set up online Flight and Bus ticketing Kiosks for public places.
• First to have a Bus Booking System Online.
• First to launch an online global Mar ketplace where buyers and sellers of travel products can meet.
19
Now in Philippines
Over 1000 + Registered
Partners
In 80 Cities Across
Philippines
In Just 8 Months
FlightRaja Travels Pvt. Ltd.Unit C & D, 14th Floor, Romon Magsaysay Center, 1680 Roxas Boulevard, Manila
Ph: + 632 559 5959, 559 8665, Email: ph@via.com, web://ph.via.com
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