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5 Value of SOA | (c) 2014 D|ONE
Input Processing Output
Sales
Orders
Procurement
Government
ERP
Requirement
Design
Manufacturing
Legal
Finance
Logistics
Support
Customs
Enterprise as a process
Transition to the Information Enterprise
Maturity levels
Effective Partnerships Effective cross-functional integration; seamless interaction;
sophisticated systems; effective use of IT to achieve goals in another
area; strong and transparent communication structures
Data and Needs
Resolution
Developing more proactive participation and collaboration mechanisms;
efforts focused on developing a shared understanding of data and
support needs; access to data and resolving data quality issues
Communication
Development
Working toward better interdepartmental understanding and developing
quality communication; begin getting more interdepartmental input in
planning and decision-making processes; basic participation and
collaboration occur
Basic Understanding
Trust, basic understanding, and appreciation are all issues to be
resolved; interaction begins to focus on communication of basic
information such as priorities and rationales for decision making; the
medium and frequency of communication are very important
Dis-Integration Integration does not exist; open hostility or nearly complete lack of
understanding or trust might be present; there is little to no effective
interaction related to the work relationship
Degre
e o
f cro
ss-f
unctional in
tegra
tion
From: Breaking out of the IT silo: The integration maturity model, Mark R. Nelson, Rensselaer Polytechnic Institute
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