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Understanding and Working with Others. Jordi Roman, Wendy Rich , Leigh Jones Teacher Leadership Academy. Welcome and Introductions. People Hunt. Debrief. NC Teacher Evaluation Process Standard II: Demonstrating knowledge of culture and addressing stereotypes. Morning Goals. - PowerPoint PPT Presentation
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Understanding and Working with Others
Jordi Roman, Wendy Rich, Leigh Jones
Teacher Leadership Academy
Welcome and Introductions
People Hunt Debrief
NC Teacher Evaluation Process Standard II:Demonstrating knowledge of culture and addressing stereotypes
Morning Goals
Determine participant’s own intercultural conflict resolution style
identify specific cultural differences in conflict style that “make a difference” in participant’s professional activities.Become familiar with your manual
“How rigidly do we adhere to stereotypes?”
Mr. Roman visits Ms. Rich. . .
Think, pair, shareAre the interactions between Mrs. Rich and Maria’s dad appropriate? Why or why not?What non-spoken assumptions impact their communication?What interventions would you propose to “solve” the conflict between Ms. Rich and Maria’s Dad
Conflict
“Conflict is culturally grounded-the way we attempt to resolve conflict is learned from the groups we grew up in during our formative years”
What is the intercultural conflict style – Individual Profile?Describes your preferred approach Comprehensive, scientifically based and validated assessment of different cultural approaches used to resolve conflict ( ICS, page 7).
What is your intercultural conflict style – Individual Profile? Part IComplete the surveyKey point : think about your preferred approach for resolving conflict situations.For example:
When resolving conflicts with another party, my preferred approach is to:
A.Talk to someone in authority
4
B.talk to a friend
1Total=5
What is your intercultural conflict style – Individual Profile? Part IITabulate your scoreWhat is:
D/I and E/R scores?Everything has a . .. Purpose.
Green sheet
http://tammysong.files.wordpress.com/2009/04/intercultural-conflict-model1.jpg
Discussion Engagement
Accommodation Dynamic
45
23
22 23 45
D/I
E/R
Dot your style. . .
Discussion Engagement
Accommodation Dynamic
45
23
22 23 45
GO!
Breakbooklets
So, what does “it” mean?
Direct/ Indirect Conflict StyleP. 8-9
Emotional Expressiveness/Restraint Conflict Style
10-11
Share your style with the other members of the group. . .
Think, Pair and SharePage 14 and 15
1. Is your own conflict style similar to the cultural conflict style of your cultural community?
2.How does this relate to the role play?
Intercultural Conflict Style Model (Hammer)
DiscussionDirectEmotionally Restrained
EngagementDirectEmotionally Expressive
AccommodationIndirectEmotionally Restrained
DynamicIndirectEmotionally Expressive
Your turn now recreate the previous role play (5)
AdministratorTeacherParent
Each role will have a different Conflict Style
How did it feel?
How do we bridge to the other styles?
Golden Key to Understanding the Other
What in your experience make you say that? Feel that? Interpret the situation that way?
Intercultural Conflict Management Skills
Mindful listeningMindful reframingFace-management skillsTrust building skills
and:
Collaborative dialogueCommunication adaptability
Goals:Become familiar with the manual
We don’t all smile in the same language. . . But we all love a good laugh.
Questions and comments?
Resources
ESL departmenthttp://www.icsinventory.com/What’s Up with Culture? http://www.pacific.edu/sis/culture/
fulbrightonline.org/documents/Conflict_Resolution_Styles.ppt
Thank you!
Thank you
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