UBench International Collaborative Fleet Management Customer in the driver’s seat! Bucharest, 23...

UBench International

Collaborative Fleet ManagementCustomer in the driver’s seat!

Bucharest, 23 October 2008

UBench InternationalPeter Verbraeken, CEO

"It's a Great Time To Be An Innovator"

UBench International

UBench helps leasing and insurance companies improve their business processes and serve their customers better.

UBench provides a collaborative framework that allows these companies to engage with

everyone within the leasing value chain — partners, suppliers, customers and employees — to create a single virtual enterprise connected in real-time.

Begin with the Begin

Competition in the so-called Networked Economy is not between products, but, instead, between business models !

Being no worse than the other lot is NOT a competitive position.

Begin With the Begin

Value For Money

Change of mindset: from accounting to Mobility Service and Value for Money.

Reduce Cost of Services – move from cost driven pricing to price driven costing

What is Service?

Relationships with all trading partners are determined by uncertainties. Customers, suppliers, partners and competitors, all operate, consciously or unconsciously, on a basis of reducing uncertainties.

What is Service?

Customers will deal with the supplier who represents the least uncertainty. They want best value, best service and greatest stability possible from the supplier, and it is the job of every company to reduce the uncertainties of its customers.

The UBench Business ModelRelationships, not Transactions

The Networked Company

The current fragmented execution of the required service value chain does not match the changed market needs.

Increasingly, businesses will focus less on

enterprise performance and more on the global performance of the supplier’s community and the influence of the enterprise on this community.

The Virtual Enterprise UBClaims

Value UBench

-400000

-200000

0

200000

400000

600000

800000

1000000

UB

Cla

ims

Not

ific

atio

n

FLA

Logi

stic

s

Rep

lace

men

tca

r

App

oint

men

t

Dam

age

Ana

lysi

s

Rep

air

Auc

tion

Qua

lity

Con

trol

Pay

men

t

Leasing company in the driver’s seat!

Business processes become immediate, transparent and in control: “the community owner in the driver’s seat”

Enhanced procurement power for the leasing company in the over-priced after market

UBench brings their service offering to a new level, offering more convenience and creating customer loyalty.

The UBench Model

MOBILITY

SERVICE

MOBILITY

SERVICE

COMMUNITYCOMMUNITY

BENCHMARKINGBENCHMARKING

WORKFLOWWORKFLOW

REAL TIME INFORMATIONREAL TIME INFORMATION

Prequalified suppliers network

Being in control of business processes

Suppliers’ Scorecard

build loyalty to their brand and customers

Back End IntegrationVehicle Telematics

What does UBench offer?

Simple and Modular Automotive Services

UBClaims – UBTech – UBSales

Collaborative Framework - Connectivity

Benchmarking & Customised Reporting

The Virtual Enterprise UBClaims

Dashboard

Task Lists

Damage

Circonstances

Third Party

Communications & Document Mgmt

Order Services-Repair-Loss Adjustment-Relief Car

Quotation

Atta

chm

ent

s

Loss Adjustment

E-Invoice

Total Loss: Auction

ClaimsHandling

Benchmarking

The UBench Community

The Market

The Community

Business IntegrationLow cost, fast-moving value net

– Lease Backoffice– Bodyshops– Surveyors– Audatex– E-Invoice

Bynx - Miles - …

Business IntegrationLow cost, fast-moving value net

– Call Center– Road Assistance– Rental Companies– Logistics Service Supplier– Glass Repair– Embedded Telematics

The Community

.. In The EndCustomer in the Driver’s Seat !

Customer in the Driver’s Seat

Change of mindset: from accounting to Mobility Service and Value for Money.

Reduce Cost of Services – move from cost driven pricing to price driven costing. Generate cost and revenue opportunities through Collaboration.

The key to profitable business is exactly the same as the key to creating value: Relationships, not transactions.

Who will be in the back seat

tomorrow?

Thank you.

Create Value to the Customer and Enhanced Profit to the Firmthrough Relationships, Collaboration and Community. @