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INDEX
Introduction
Nature of Business
Prequalification Facts
Contracting Capabilities
Service & Maintenance
Workshop, Stores and Facilities
Training Facilities and Capabilities
Quality, Health, Safety and Environment
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INTRODUCTION
Established in 1994, Tyco Fire & Security UAE is an Engineering, Contracting
and Service company and is a leading provider of Fire Detection, Fire Protection,
Security and Integrated Telecommunications Systems in the Middle East. We
offer turnkey solutions including design, supply, engineering, installation,
testing and commissioning of Fire, Security and Telecommunications Systems.
All these are backed up by our exceptional Service and Maintenance Division.
Starting off with only 5 key personnel in 1994, Tyco Fire & Security UAE has
expanded to become a team of nearly 900 direct/indirect employees across all
disciplines. This workforce is spread across the business dealing in Sales,
Design, Construction and essential support service such as Accounts, Marketing,
Procurement and QA/QC, plus a very active and efficient HSE Department to
ensure our people and client-base are kept safe.
Economic growth throughout the world this century has brought new industrial
technology, increased competition and hazardous working environments. This
in turn has resulted in tighter regulations and new worldwide legislation being
brought into force to protect lives, environment and property. The objective of
Tyco Fire & Security UAE is to recommend, provide and maintain optimal
solutions for all fire and security risks.
We at Tyco Fire & Security UAE take pride in our reputation, technical expertise
and business excellence. We are proud to be associated with some of the
leading companies in the region and to have provided totally integrated fire,
security and telecommunications solutions to some of the most prestigious or
important developments within the GCC over the years.
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NATURE OF BUSINESS
Tyco Fire & Security UAE provides all types of Fire Protection and Fire Detection
Systems, as well as state-of-the-art Security and Integrated Telecom Solutions
to a wide range of market sectors such as Oil & Gas, Commercial, Aviation,
Telecommunication, Transportation Facilities, Industrial, Power & Water and
Marine. Our portfolio of solutions and services include :
Fire & Gas Detection Systems Vesda Detection Systems
CCTV Systems Intruder Alarm Emergency Call-out
PAVA / PAGA Systems Physical Integrated Security Management (PSIM)
NOVEC 1230™ Gas Extinguishing System
FM200 Gas Extinguishing System Waterspray and Sprinkler Systems Watermist Systems Skid-mounted Fire Protection Equipment Dry Chemical Systems Fire Pumps
Analysers
Specialist Detection Systems Fire Alarm Systems
Access Control Systems Integrated Systems Perimeter Protection
Radio Communications Digital Networks
INERGEN Gas Extinguishing Systems CO2 Systems Deluge Systems Foam Systems Fire Monitor Systems (Water and Foam) Fire Fighting Equipment Portable Extinguishers
The diverse range of solutions and services in our portfolio enable us to keep
up with the ever-changing demands of the various markets we serve. Our
product suppliers maintain research and development programs at major
research centers around the world to ensure Tyco Fire & Security UAE stays at
the forefront of technology.
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PREQUALIFICATION FACTS
A. MANPOWER DETAILS
Key Personnel
General Manager : Mark Roberts
Operations Manager : Nigel Millins
Head of Electrical Sales : N. Ganesan
Head of Mechanical Sales : D. Mahesh Kumar
Security Division Manager : Craig Menzies
Commercial Manager (Service) : David Mortimore
Contracts Manager : Praveen Mathew
Asst. General Manager – UAE Commercial : Hassan Hussain
Chief Financial Controller : Shaju Varghese
Procurement Manager : John Curran
HSE Manager : Azad Ali
QA/QC Manager : Rashid Mahmood
P.R. Manager : Raed Sultan
Departments Total
Managers 10 Accounts 19 Procurement 15 Sales & Estimation 48 Engineering / Production / Technical 738 CAD / Design 31 HSE 21 QA/QC 18 Administration 79 Support Staff 85
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B. OFFICES and LOCATIONS
Abu Dhabi - Head Office Tyco Fire & Security UAE LLC
6th Floor, Bin Brook Bldg. Hamdan Street P.O. Box 3333
Abu Dhabi, U.A.E. Tel No. : +971 2 6777776 Fax No.: +971 2 6768746
Email : info@tycofireuae.com
Dubai – Branch Office Tyco Fire & Security UAE LLC
Office No. 119, Bldg. 2020, Al Quoz P.O. Box 38163 Dubai, U.A.E.
Tel. No. : +971 4 2544774 Fax No. : +971 4 2540222
Email : tycodxb@tycofireuae.com
Fujairah – Branch Office Tyco Fire & Security UAE LLC
Ofc. No. 02, Floor 10, Al Awadhi Tower Hamad Bin Abdulla Road
P.O. Box 3312 Fujairah, U.A.E.
Tel. No. : +971 9 2225954 Fax No. : +971 9 2226142
Email: tycofuj@tycofireuae.com
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C. WORKSHOPS and FACILITIES
Portable & Suppression Refilling Facilities Al Quoz Industrial Area
Dubai, United Arab Emirates Tel. No. : +971 4 3805252 Fax No. : +971 4 3805251
Email : tycodxb@tycofireuae.com
Electrical Manufacturing Workshop (Panel Build) M-45, Warehouse No. 7, Plot No. 4
Mussafah Industrial Area Abu Dhabi, U.A.E.
Tel. No. : (00971) 2 5509642 Email : info@tycofireuae.com
Tyco Stores M-45, Warehouse No. 7, Plot No. 4
Mussafah Industrial Area Abu Dhabi, U.A.E
Tel. No. : (00971) 2 5509641 Fax No. : (00971) 2 5509490 Email : info@tycofireuae.com
Mechanical Fabrication Facility M-4, Plot No. 20
Mussafah Industrial Area Abu Dhabi, U.A.E.
Tel. No. : (00971) 2 5547106 / 5540878 Email : info@tycofireuae.com
Service and Refilling Facility M-45, Warehouse No. 7, Plot No. 4
Mussafah Industrial Area Abu Dhabi, U.A.E.
Tel. No. : +971 2 5509642 Email : info@tycofireuae.com
Training Centre 5th Floor, Bin Brook Bldg., Hamdan Street
Abu Dhabi, U.A.E Tel. No. : +971 2 6777776 Fax No. : +971 2 676874
Email : info@tycofireuae.com
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D. REGISTRATION DETAILS
Abu Dhabi : Chamber of Commerce 18492
Commercial Licence 1020652
Dubai : Chamber of Commerce 43331
Commercial Licence 246141
Fujairah : Chamber of Commerce 16958
Commercial Licence 1012136
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E. FINANCIAL INFORMATION Bankers BNP Paribas
P.O. Box 2742, Abu Dhabi, U.A.E.
Barclays Bank P.O. Box 1891, Dubai, U.A.E.
Auditors Talal Abu-Ghazaleh & Co. International
Insurance Cover Abu Dhabi National Insurance Company
Bonds Provided Tender Bond
Advance Payment Bond
Performance Bond
Selected Financial Data : Year ended 2014
Turnover : AED 429 Million
(UAE Dirhams Four Hundred Twenty-Nine Million)
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CONTRACTING CAPABILITIES
Project Manager:
A Project Manager is appointed who has full responsibility for all activities from
the time of order award through to installation, commissioning at site and to
the end of the guarantee period.
Subcontractors:
Our choice and appointment of subcontractors is subject to the client’s
agreement. Tyco Fire & Security UAE ensures that the appointed Subcontractor
meets the requirements of the contract in terms of program of work, Inspection
& Test Plan and Purchase Order requirements.
Major Subcontractor:
As this is dependent upon the nature of work, various subcontractors will be
employed. Tyco Fire & Security UAE has established an approved list of Major
Subcontractors, which is available on request.
Quality Assurance/Quality Control:
A logical progression of the processes involved during contract execution is
presented in a Quality Plan. Tyco Fire & Security UAE develops project-specific
Quality Plans based on the contract specifications and requirements, which
enable the team to monitor engineering, procurement and manufacturing
activities.
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Planning:
Where appropriate and practical, project personnel shall interface with the
Estimating personnel to establish awareness of the scope of work. Project
personnel shall ensure to report back to the concerned departments about
problems with existing procedures on current projects and in previous projects.
This will provide an important feedback loop for project planning and additionally
help to ensure that all parties concerned are committed to the scope of work
awarded. Tyco Fire & Security UAE uses MS Project, MS Office and CAD Viewer
softwares to carry out its Planning processes and procedures.
Installation and Commissioning:
Tyco Fire & Security UAE offers: - Design - Supply - Site installation - Site supervision - Own labour force - Full on-site commissioning - In-house training of clients/operators - On-site training of clients/operators - Maintenance contracts
Design Capabilities:
Tyco Fire & Security UAE has the capability to use client requirements and
specifications as a basis to carry out full design and produce detailed working
drawings using the latest computer-aided design softwares.
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SERVICE & MAINTENANCE
Tyco Fire & Security UAE has dedicated teams of Service Engineers to support
our customer-base providing electrical, mechanical, preventative and reactive
maintenance throughout all market sectors.
Service Teams provide routine planned maintenance and urgent repairs.
We also specialize in providing teams of Engineers who are able to carry out
modifications or extensions to existing systems at short notice.
Formal maintenance contracts are tailored to meet individual needs that may
range from an annual service visit to permanently-manned sites. Service
agreements cover all types of fixed Fire Protection and Detection Systems
including Hand Extinguishers and Hose Reels. In addition, we provide system
inspections, audits and confidential status reports.
Services Provided:
Performance of planned preventive maintenance services in line with
Manufacturer’s recommendations and NFPA standard inclusive of :
Weekly, monthly, quarterly, semi-annual and annual testing, service and inspection
Full-time site management System service and inspection Modifications and extensions Refilling of portable Fire Extinguishers as well as Gas-based
Fire Suppression Systems Training services for all systems under our solutions and services portfolio
Spares and Refurbishment Calibration
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We also offer Online Analyser and Lab Analyser Maintenance and Support
Services to the Oil & Gas, Power & Water, Industrial and Infrastructure market
sectors, as we believe we can offer a service for multiple brands of systems
from a single source, whereas the End-User would usually engage multiple
vendors to complete the necessary service and support on a typical site.
Tyco Fire & Security UAE currently service and maintain onshore Oil and Gas
installations, carrying out works on Fire & Gas, PAVA, Security Systems, Fixed
Extinguishing, Sprinklers and Analysers. These services are currently provided
to the following key clients:
ADNOC ADCO ADMA-OPCO FERTIL GASCO TAKREER Dolphin Qatar Petroleum Emirates Aluminum (EMAL)
ADNEC Emirates Palace TDIC Jumeirah International Dubai Properties Group Emirates Airlines National Bank of Dubai Etisalat Dubai Prison Qatalum
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WORKSHOP, STORES and FACILITIES
Tyco Fire & Security UAE developed its own range of facilities located at the
Mussafah Industrial Area in Abu Dhabi, U.A.E. With a total size of 10,000m2,
these facilities allow us to handle all aspects of electrical and mechanical
contracts – from the simplest to the most complex. Under the supervision of the
Construction Manager and dedicated Supervisors, teams of skilled personnel are
assigned at these facilities. They are all equipped with the necessary technical
competence to perform tasks such as fabrication, painting, build, assembly, test
and system verification works, tailored to our customers’ needs and
requirements. All staff undergoes full QHSE training and follows the system and
procedure standards to be able to provide the safest working environment in the
facilities.
FABRICATION
produces fabricated, threaded and grooved pipework, welded pipe spools, pipe
brackets, fire suppression system cylinder skids and enclosures, etc. for our
projects for the Oil & Gas, Industrial and Power & Water marketplaces.
Our fabrication facility produces all the
requirements for Tyco Fire & Security’s
custom-built mechanical components of
our Fire Protection Systems.
Manufacturing of all items are based on
internally designed and produced
construction packages. The facility
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ELECTRICAL MANUFACTURING WORKSHOP (PANEL MANUFACTURING)
time, a maximum of 40 floor-mounted panels can be accommodated at this
facility, which has been expanded to meet the growing demand for the custom-
built requirements of Tyco Fire & Security UAE’s clients.
Design, assembly, programming, testing
and inspection of a full range of custom-
built, fully integrated Fire Detection, Fire
& Gas, CCTV, PA/VA and Data Networking
Systems (DNS) panels for the Oil & Gas,
Power and Industrial markets are
executed at this facility. At any one time,
Final assembly of all Fire Protection equipment
into skid-mounted/enclosures is also carried
out in this facility, where they are fitted-out
with the cylinders, manifolds, electrical cabling,
trim boards, etc. The fabrication facility has all
the required equipments to execute these
major fabrication activities required for our
projects. All works are in accordance with our
Tyco UAE’s QHSE IMS procedures.
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The range of services includes but is not limited to:
Industrial Standard F&G, FACP, PAVA, DNS, ACS and CCTV panel manufacturing
o Manufacturing of panels or complete systems based on internally designed and produced construction packages.
o Execution of Factory Acceptance Test on a panel by panel basis or as a complete system, with witnessing by client/customer representative, based on project requirements.
Synoptic/Mimic Panel manufacturing o Manufacturing and testing of Synoptic and Mimic Panels for
Fire & Gas and Fire Detection.
The ability to meet the customer’s exact requirements and carry out the
manufacturing and testing locally has enabled Tyco Fire & Security UAE to secure
some major project wins with the latest technologies available.
PORTABLE & SUPPRESSION REFILLING FACILITIES
certified by the UAE Civil Defense authority and is equipped with all the necessary
equipments to obtain the necessary approvals.
Located in Dubai, Tyco UAE’s Refilling
facility is capable of refilling cylinders for
Novec1230 and FM200 Systems, as well
as servicing valves and re-pressurizing
cylinders. This has been built based on
Tyco manufacturing standards and has
been inspected and
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The facility provides service to our marine customers as well as our customer-
base whose Novec 1230 and FM200 Systems have been supplied and
commissioned by Tyco Fire & Security UAE as part of our commitment to after-
sales service. In addition, in accordance with the requirements of the UAE Civil
Defense the facility has the capability of refilling CO2 and Dry Powder Portable
Fire Extinguishers to support our maintenance activities.
Under the supervision of the Service & Maintenance Manager, the refilling facility
is operated by manufacturer-trained and certified staff.
STORES
This includes the following :
Fire Protection equipment stocks ready for sale Regular and critical/emergency spare parts for all Fire Protection
Systems Fire Detection and Alarm equipments, stocks and spares Tools and tackles for construction work Ready storage for all consumables for the operation of the
workshop and site construction
Inventory and movement of all the materials in and out of the facility are
maintained on a day-to-day basis in a computerized manner.
This facility is primarily used for storage of
all our electrical and mechanical
equipments. We take into account the
importance of both the quality control aspect
of the goods we receive as well as the proper
inspection procedures prior to delivery to the
customers.
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TRAINING FACILITIES and CAPABILITIES
conducted for Tyco Fire & Security UAE’s clients including, but not limited to,
distributors, partners, end-users, consultants and local authorities throughout
the region.
The various aspects covered under these trainings are as follows:
Systems and Services Trainings to aid Sales, Engineering and Service
personnel with the technical knowledge of Tyco Fire & Security UAE’s
offerings
Design Trainings which enable Engineers to design the systems in line
with prevalent standards
Installation Trainings to ensure the systems are installed in line with the
design
Maintenance Trainings that ensure the systems are maintained in line with
established standards and manufacturer’s guidelines
Each training course is supported with up-to-date PowerPoint presentations,
videos of actual fire incidents, training manuals, demo units, and
manufacturer’s software design packages. The successful completion of any
training course is recorded by an internal attendance sheet and Training
Certificates are issued to the attendees.
Tyco Fire & Security operates a
purpose-built Training Centre in the
Abu Dhabi Head Office, designed to
facilitate the execution of internal
training courses related to our
solutions and services portfolio.
External training courses are also
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that they support and train the Tyco staff on. Regular training courses are
conducted to continuously improve the knowledge level of the Engineering,
Sales and Service Teams, including relevant updates about the latest
technologies and products.
Where further training is required by a representative of the Manufacturer, the
course is coordinated and supervised by the relevant member of the Tyco
Fire & Security UAE’s operational team.
The Training Centre provides both theoretical as
well as practical hands-on training for all internal
and external trainings. With a comprehensive
range of demonstration equipment and working
models of all the fire and security systems available
at the facility, the training courses we offer cover
the full range of detection, protection, security and
telecoms systems as well as training on the latest
international design standards.
Senior Technical Support Engineers
handle the training courses, all of
whom have received certified training
from the appropriate Tyco
manufacturing units. They all have
extensive experience and knowledge of
the design, installation, commissioning
and maintenance of the Tyco systems
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QUALITY, HEALTH, SAFETY and
ENVIRONMENT
Tyco Fire & Security UAE’s commitment to safeguard the key interests of our
customers is fundamental to the exceptional service we deliver. This has enabled
us to achieve the following certifications for our Abu Dhabi and Dubai Offices :
ISO 9001:2008 Quality Management Systems ISO 14001:2004 Environmental Management Systems OHSAS 18001:2007 Occupational Health and Safety Management
Systems
The scope of certification for Tyco Fire & Security UAE’s Integrated Management
System applies to the following services which we offer to our valued customers:
Design, Engineering, Fabrication, Supply, Installation, Testing, Commissioning
and Maintenance of Fire Detection and Protection, Security, Electrical,
Mechanical, Telecommunication and Instrumentation Systems.
Tyco Fire & Security UAE products have worldwide approval to the following
standards:
NFPA, Underwriters Laboratory, Factory Mutual American Petroleum Institute American Bureau of Shipping U.S. Coast Guard LPCB, BSI, QUASCO, BNFL, MOD Lloyds Register of Shipping U.K. Department of Transport Det Norske Veritas Germanisher Lloyds Bureau Veritas
As we consistently give value to Health, Safety and the Environment,
Tyco Fire & Security UAE has received HSE awards and recognitions over the
years and continues to be vigilant towards creating a safer workplace for all.
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