Turnkey Solutions About MESA Performance Excellence LEAN

Turnkey Solutions

About MESA

Performance Excellence

LEAN

From “OK” to “World Class”

Differentiation: What Makes Companies Stand Out?

Everyday Low Prices

Customer Service& Personal Attention

Innovative, Cool Products

Keys to Strategic Planning

• Know who you are

• Know where you are and where you need to be

• Know what your customers want and will pay for

• Develop a Value Package you can deliver

• Have a pretty good idea of the future

• Expect the unexpected

Strategy Development

What We Do?

• Exceptional Customer Service

• Remarkable Relationships

• Performance Excellence

• Great Place to Work

• Opportunistic Growth

Format and Presentation Matters

Communication Tools

• Intranet

• Posters

• Wallet Cards

• New Employee Orientation

• Meetings

• Regular Written Messages

Execution: The Hard Part

Measurement and Adjustment

The Take-Away

• Know your Objectives

• Create a Tactical Plan

• Use a Systematic Approach to Deploy the Plan

• Communicate and Integrate

• Don’t forget to review and measure

• And finally, Change and Adapt accordingly