Turkcell Solutions for Healthcare and Hospitals · 2018-10-22 · • Hygienic Systems Suitable for...

Turkcell Solutions for

Healthcare and Hospitals

First and leader operator in Turkey

First and only TurkishCompany in NYSE Love Brand in Turkey

ISO 9001, ISO 10002, ISO 27001 and ISO 20000 certified

35M customers in Turkey

12.000 employees in Turkcell Group

Turkcell Tecnology R&D

22M corporateemployees

Turkcell Profile

INTERNATIONAL BUSINESS

KEY FOCUS: 4G AND DIGITAL SERVICES

BELARUS TR NORTHERN CYPRUSUKRAINE LIFECELL EUROPE

Corporate Transformation

DIGITAL COMPANION THROUGHOUT THE DAY

63 minwatching

27 minreading

31 mincalling

13 mininteracting

33 minfor VOIP users

24 minlistening

DIGITAL TRANSFORMATION and FOCUS AT NEW BUSINESSES

HIMS: Scope Under Our Focus

Construction

Facility Management

Clinical Services

GOVERNMENT

FMCOEPC

SPV

Application Eco-system

Data Center Infrastructure

Connectivity Services

Managed Services

Hospital Data Entry Staff

HW & SW Procurement

Program Management

PPP HIMMS Scope

Project Management Office

• Efficiency & Quality Management

• Reporting

HIS

• HIS Development

• HIS Localisation/Integration

and Management

Other Applications

• PACS

• Database

• BI

• Business Process

• Internet/Intranet Portal

• Kiosk Applications

• Mobile Applications

• RFID Integration

• Telemedicine

• Indoor Navigation

• Other HIS related applications

Data Centers

• Active-Active Two DataCenters

Hardware & Licensing

• Physical Servers

• Storage & Backup

• Network Equipment

• Security Solutions

• Monitoring systems

• RFID

• Telemedicine Equipment

• End User Devices

Data Entry Employees

Managed Services

• DC Management

• OS & DB Management

• Network & Security Management

• IT Helpdesk & Onsite Support

• Active-Active 2 Data Centers• International Standards

o Uptime Institute, o TIA 942, o ANSI/BICSI

• Modern System Architecture• Synchronized Structure• Full Redundant• 7/24 Online Monitoring• High Availibility• Zero down-time tolerance

HIS Medical Modules

Security DatebookPatient

RecordingPatient

AdmittanceOut Patient Inpatient Hemodialyses Treatment Plan

VaccinationGynaecological

DiseasesOperating

TheaterPerformance

Follow-UpPharmacy Blood Bank Pediatric E-Medical Records

E-Optics Home Healthcare Invoicing Physiotherapy Nursing CareCancer

Follow-UpConsultation

Infectious Diseases

Archive Morgue Pathology Prothesis PsychiatryInformation

Desk

Health Committee

Announcement & Survey

HIS Financial Modules & Others

AccountingInventory

ManagementFixture

Follow-UpPurchasing Sterilization E-Pay Office

Equipment Management

Medical Waste Management

Personnel Payrolling

Cafeteria Management

Personnel Records

Personnel Attendance Follow-Up

Form Designing Mailing SMS StatisticsPatient Information

MonitorsKiosks

• HIS integration for medical devices / processes• Digital archiving for medical records• Instant Access to medical data via HIS

• Getting queue number

• Getting doctor appointment

• Self check-in

• Getting laboratory results

Kiosk

• Mobility

• Bed-side access to HIS

• Medical carry box and trash bin

Mobile Medical PC

• Bed-side applications• Bed-side medical record• Medicine validation• Service record• Online access to patient records

Medical Tablet

• Integration with RFID Systems

• Real time tracking solution

• New born safety

• Operation room patient tracking

• Asset tracking

RFID Integration

• Online doctor appointment follow-up

• Doctor information

• Patient guidance

Patient Information Screens

Patient Admission Desks• Patient record and admission• Getting doctor appointment

Security• HIS & CCTV System Integration

• Instant action for the events like baby kidnapping

Central Help Desk• 7/24 Service

• Insant call response

• Ticket dispatching

• Measurable performance

• Better service quality

• Lower costs

• 7/24 Online monitoring

• Remote Level2-Level3 support

• System performance and security checks

• System updates

Service Operation Center

End User Support

• 7/24 Onsite support• Experienced technicians

Supported Devices for Adana Hospital:

• > 2000 PCs

• > 150 Tablets

• > 400 Printers

• > 900 Barcode Writers/Readers

• > 80 Kiosks

• > 150 LCD Screens

• > 1000 Access Points

• > 900 switches

Indoor Navigation in Hospital

• Taking patients to a desired destination by using the shortest and most appropriate path

• Orienting patients for multi-destination procedures of hospitals

• Taking disabled patients by using the path for a disabled person

• Orienting near drugstores

Analytics

Processing data of visitor anonymously

(Unique Visits, Frequency, etc.)

Heat Map of patients within hospital (will be

helpful for operational improvements)

Customized dashboard for administrators

Managing doctor’s appointments

Easy Self Check-In for doctor’s appointments when

its location in hospital is near

Setting Reminders for a doctor’s appointment when

its time approaches

Prescription records after doctor’s examination

Easy Access for medical records (Laboratory results,

Doctor Reports, etc.)

Medical Assistance forPatients (Via HIS)

Smart Hospital Solutions

Vision for Digital Healthcare Campuses

OPERATION & MAINTENANCE SERVICE

PATIENT INFORMATION & ENTERTAINMENT

PATIENT TRACKING & CONTROL NURSE CALL &

WORKFLOW MANAGEMENT

DATA MANAGEMENT

MOBILE SCANNING SOLUTIONIP WIRELESS

TELEPHONEIP TELEPHONE

LIGHTENING CONTROL

BUILDING AUTOMATION &ENERGY MANAGEMENT

CRITICAL ENVIRONMENTAL AIR PRESSURE CONTROL

QUEST MANAGEMENT &KIOSKS

ASSET MANAGEMENT

DIGITALCCTV

SECURITY MANAGEMENT

FIRE DETECTION &ALARM

MEDICINE TRACKING CONTROL

PACSEPREHC

ILC SolutionsSmart Hospital Room Management System

Medicine Control and Tracking System

Mobile Services and Workflows

Baby Safety & Location Tracking System

Integrated Building Management Systemand Service

Smart Hospital Room Management SystemNurse Call System Part

Patient Dect telephoneTouch screens for staff

Nurse Console

• HIS Integration

• Bed Management Software and Solutions

• Room Management System (Cleaning, Lightening, Airconditioning etc.)

• Hygienic Systems Suitable for International Healthcare Certifies

• Information Monitors for Nurses

• Patient Dect Telephone integrated with VOIP Telephone System

Smart Hospital Room Management SystemPatient Infotainment (Information and Entertainment) System Part

Entertainment and HospitalityApplications (IP TV, Game, Music, Film, Internet Access etc. )

HIS Integration (treatment tracking fordoctors and nurses)

Smart Hospital Room Management SystemReporting and Analysis for Management

Personnel Response Time, Number of Alarm Reports

Statistical Compliance Analysis for Each Room, Service, Floor,

Hospital

Person, Department, Unit etc. for the Use of a Patient and

Performance Statistics

User Authentication Level Reports

System Login Reports etc.

Mobile Systems and Automated Workflows

Mobile Hand Devices

Workflow Processes Applications

Patient recognition

Instant access to patient information

Patient discharge

Bed management

Medication authentication, control and tracking system

Scanning of test samples at bed-side

Access alarms from anywhere

Barcode and QR code reading feature

Hygenic and IP 67 protection class

HIS Mobile application accessible

Real Time Location Tracking System

• Staff Tracking

• Patient Tracking

• Baby Protection / Tracking

• Asset Tracking (Critical Medical Devices)

RFID Tags Mother-Baby matching and trackingPatient Roaming Alarm

Thank You