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Flughafen Frankfurt
Medizinische Dienste
Tsunami Asien 2004„Disaster“ Management at an International
Airport
Walter Gaber,MD
Medical Services ,Frankfurt Airport
Januar 2005
Tsunami Asien 2004„Disaster“ Management at an International
Airport
Walter Gaber,MD
Medical Services ,Frankfurt Airport
Januar 2005
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Facts 03.01.2005:200.000 Fatalities5.000.000 „Homeless“10.000 German Tourists618 Missed60 Dead
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
no commentno comment
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Searching for friendsand family membersSearching for friendsand family members
Flughafen Frankfurt
Medizinische Dienste
Personal fate and shockPersonal fate and shock
Flughafen Frankfurt
Medizinische Dienste
Maximum medical treatmentwith present equipment
Maximum medical treatmentwith present equipment
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
High epidemic risk ???High epidemic risk ???
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Situation:
Tsunami in Asia 26.12.2004
We expected flood victims ; no further InformationMonday morning the first flights arrived at:
05.30 with 122 Passengers05.35 with 191 Passangers05.50 with 197 Passengers........this was the „start“ of a long week
All beeing traumatized No clothingNo passportsFamily members lostChildren lostFriends lostMultiple types of injuries ; have not (!) beeing treatedNo official information availible (except from the media)
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Facts:
27.12.04 - 03.01.05 (8 days)
87 flights departed the affected Region66 flights from the worst affected area 14.292 passengers via Frankfurt Airportthereof 3263 required special care (CISM und Medical)thereof 32 beeing medically treated in Build.161another 60 patients have been treated in the airportclinic
87 of 120 KIT (care team) have been on the scene; (25 KIT Member /Shift)
Peakday : 29.12.20042000 Passengers1000 Meeter and Greeters
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Manpower Manpower
Fraport AG
ERICManagementMedical ServicesSecurityGround handlingApron ControlCheck In staffFire DepartmentTerminal StaffCare Team (KIT)
External Partners
Border PoliceLocal PoliceCriminal Department (FBI)CustomsAirlines (DLH, Condor etc.)Medical Services LHSAT Team LHClerical Services German Public Health Office(Fire Department Frankfurt)Chief of Medical Rescue Team ATC CISM Team as Support for the Medical Services Fraport
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Aircraft
Flughafen Frankfurt
Medizinische Dienste
-Stand By--Emergency Communication Center-
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Special flight Condor30.12.2004
21 „Stretcher“with Medical Staff
from Frankfurt
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Medical Services LH
close coordination between Medical Services LH and Fraport 2 medical teams have been sent directly onto the scene(Phuket, Colombo, Male)Searching and selecting (Triage) patients for the upcoming flightsclose coordination with Airlines (LH and Condor)Escorting flights by LH doctors Using international infrastucture and Know How by LH managmentTotally 20 physicians LH (on the scene and on the returning flights)
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Transportation to the Airport
Flughafen Frankfurt
Medizinische Dienste
CommunicationHighest PriorityCommunicationHighest Priority
Flughafen Frankfurt
Medizinische Dienste
Types of InjuriesTypes of Injuries
CutsBruisesInfected woundsFractures DistorsionsInfectionsPTSS
Flughafen Frankfurt
Medizinische Dienste
Remote parking positions to limit media presence
Remote parking positions to limit media presence
Flughafen Frankfurt
Medizinische Dienste
Fine tuning of Leadership at the scene
Fine tuning of Leadership at the scene
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Support:
ClothesShoesFood /Beverages
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Coordination OfficeCoordination Office
Flughafen Frankfurt
Medizinische Dienste
Briefing for the next flightBriefing for the next flight
Personal Defusing
Flughafen Frankfurt
Medizinische Dienste
External First Aid Station
In the Auditorium of the Training Center
1 Physician; 2-3 „Paramedics“/Nurses
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
ProblemsProblems
External PsychologistsExternal PhysiciansExternal PriestsExternal First Aid ServicesRed Cross transporting blankets with special signal devicesRed Cross without order to establish a first aid station Insufficient coordination with external fire departmentNoncompliance by the external fire department
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
What was positive?What was positive?
Immediate set up of ERICQuick coordination with int./external PartnersContinously exchange of InformationClear StructuresClear ResponsibilitiesClear ProceduresProcedures worked well B8,(B26)Fair and close relationsship with external PartnersQualified partners (FRA.,Externe)
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
„To Do List“„To Do List“
Optimize communicationContinous communicationContinous Training and QualificationCreate confidenceStay with the procedurescomply to the agreementsNo exchange of key players within 12 hours
Flughafen Frankfurt
Medizinische Dienste
„Just with friends you are able tohandle such a disaster“
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
The Day After
Coach the KIT Team requiredDemobilisation up to date in 3 cases onlyFinal Debriefing on Friday, jan. 07,2005coaching by 9 DFS colleagues
Debriefing 6 x 15 employees / Group
The Fraport Kit Team attended the session the first timeThe stress to all concerned KIT Team Members was extremely high
Flughafen Frankfurt
Medizinische Dienste
w.gaber@fraport.de
Thank`s for the Team in the „Back Office“Thank`s for the Team in the „Back Office“
Further Information
Dr.med.Walter GaberMedizinische DiensteFraport-AG60547 Frankfurt/Main
Tel. (069) 690 66031E-Mail : w.gaber@fraport.de
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