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Towards a “roaming” service for MaaS
users at European Level
The IMOVE project
Angelos Amditis, ICCS Research Director, ERTICO Chairman
Evangelia Latsa, ICCS Researcher
○ The perceived risk of cannibalization
○ The perceived risk to brands
○ The perceived risk of losing existing customer relationships
○ The lack of a shared vision for MaaS
○ The pervasive role of existing roles and identities
○ Misaligned values within different organizations
○ Uncertainties regarding the MaaS business case and associated business models
○ A lack of key competences within certain organizations
○ The lack of an entrepreneurial mindset, or “not invented here” syndrome
○ A lack of understanding related to users’ wants and preferences
○ A lack of understanding related to key customer segments
○ A lack of understanding related to willingness-to-pay and overall market demand for MaaS
Known barriers and obstacles in MaaS ecosystems
Mobility Service Providers: UBIGO, URBI, 5T
The IMOVE Project
IMOVE combines efforts of 15 partners
PT Authorities: TfGM, VASTTRAFIK
Municipality: Comune di TorinoIT Suppliers and Transport Consultancy: Softeco, FIT, MOSAIC, VECTOS
Research entities: ICCS, CVUT, RISE VIKTORIA
Association: UITP
, EMT Madrid
GA no 723314
Key challenges and issues that must be resolved
○ Overcoming barriers to collaboration in MaaS ecosystems and networks.
○ Proving and legitimising the MaaS concept via pilots and trials.
○ Developing and validating MaaS business models.
○ Creating collective visions regarding what MaaS should aim to do and its potential.
○ Understanding what motivates customers in different segments to adopt MaaS
○ Creating incentives for sustainable travel behaviour.
○ Creating institutional conditions that foster MaaS developments, including linkages between relevant policy areas.
○ Evaluating and assessing the sustainability impacts of MaaS.
○ Developing and testing disruptive business models for MaaS schemes
○ Identifying and developing the necessary frameworks to foster the implementation of MaaS schemes at the European level
○ Boosting user engagement in MaaS schemes applying new and effective ways of communication and involvement
○ Developing and implementing strategies to facilitate behavioral change towards sustainable mobility concepts.
○ Paving the way for a MaaS integration at the European level enabling a concrete take up of cross border roaming service
The IMOVE Solution
Within IMOVE, operators will have the possibility to explore MaaS schemes and explore new solutions for mobility
The IMOVE Solution
Transport authorities will play a key role to ensure scalability and transferability of MaaSschemes, also by defining technical and operational regulationsCore ITS elements enabling MaaSdevelopment will be delivered, including enhanced real-time collection of data, tools for the (controlled) exchange of information and tools to enhance interoperability
Thanks to IMOVE, the cooperation between service providers will be improved by supporting combined mobility services using integrated data analytics
In six Living Labs the providers will implement different MaaSschemes and solutions, investigating with other actors Scalability Unlockers
IMOVE aims at developing “roaming” services for MaaSusers at European level, creating combined mobility packages for different needs
○ IMOVE aims to define sustainable cross-border scenarios in European Level and the necessary roaming framework required
○ Roaming enables and ensures interconnection of MaaS operators across Europe
○ Transferability of a user’s mobility portfolio from a MaaS to another
○ The compatible mobility services offered by coupled MaaS operators (home/visited) determine the level of cooperation
○ Business agreements (contracts), B2B and B2C relations to ensure a smooth transition from one MaaS to another
○ Roaming transaction
MaaS cross-border Roaming Services
IMOVE Scalability Unlockers
Workflow
Living Lab ecosystems
Business model
development
Sustainability assessment
Evaluation
○ Guidelines, tools and methods for the proactive engagement of multiple stakeholders Combines a set of existing tools and methods useful for overcoming barriers to ecosystem collaboration in IMOVE Living Labs
○ Guidelines, tools and methods for the development and implementation of sustainable MaaS business models Outlines tools and methods for developing business models for sustainable outcomes
○ Enablers of sustainable travel behavior Assesses the sustainability of outcomes related to business model development and travel behavior in each Living Lab
○ Assessing the need for regulatory changes Examines drivers and barriers of innovation as a means to derive implications for governance
IMOVE Scalability Unlockers
○ Individual functional/service ICT components offeringspecific MaaS-related operations
○ Self-consistent building block providing a simple service/functionality
○ Combined they implement services/functionalities at a higher level of complexity
○ Enrich an operating MaaS platform with additional features
○ Support the creation of a new platform almost from scratch
○ Smooth interaction with IMOVE services through mobile apps.
IMOVE Software Enablers
○ Open API
○ Identity Manager
○ User Tariffs Manager
○ Mobility Tracker
○ Preferences Manager
IMOVE Software Enablers
○ Notification Manager
○ Roaming Manager
○ Price Manager
○ Mobility Organizer
○ Booking Manager
○ Incentives & GamificationManager
○ Benefits
Gradual introduction of technology
Integration with preferred operator’/users’ tools
Support scalability and evolution of MaaSoperations
○ Challenges
Functional completeness/integrity wrtexisting tecnology
Interoperability
→ use of data/service standards
IMOVE Integration – Market MaaS Platform
IMOVE enabler IMOVE enabler IMOVE enabler IMOVE enabler IMO
VE
Open API
External Mobile App Back-ends
TSP ICT Platform
Market-available Maas ICT Platform
TSP ICT Platform TSP ICT Platform TSP ICT Platform
Field adapterField adapterField adapter
Customized
kernel
Native API Custom API
Internal API Internal API Internal API Internal API
Custom API
NO INTEROPERABILITY
NATIVE API INTEROPERABILITY
CUSTOM API INTEROPERABILITYCUSTOM API INTEROPERABILITY, WITH CUSTOM KERNEL
Living Labs FIVE European Living Labs, engaged in MaaS development. Pilot roaming at a cross-border European level.
○ MaaS provider: URBI (IMOVE partner)
○ Integration Level: initial L1, target L3
○ MaaS provider: URBI (IMOVE partner)
○ Integration Level: initial L1, targetL2
○ MaaS provider: commercial platform (market selection)
○ Integration Level: initial L0, targetL3 (medium term)
○ MaaS provider: local players (SpaceTime, SmartResenär) cooperation with Västtrafik
○ Integration Level: initial L0, target L2-L3-L4 (3 distinct pilots)
Living Lab Expansion
○ MaaS provider: EMT Madrid (MAAS Madrid)
○ Integration Level: initial L1, target L2 plus some policy integration
Roaming
○ Roaming Living Lab
○ The roaming Living lab will execute a roaming case between two or more participating to the project Living Labs.
○ Interest in roaming was expressed by Berlin, Manchester and Madrid
○ The scenarios to be tested have been identified
○ This is the last step to achieve the overall ambition of the project and the different Living Labs, after their execution and consolidation, should cooperate to achieve this ambition.
○ Advanced, cross-border, multi-modal travel planning and booking/ticketing for today's needs
○ identification of future framework requirements, including socially responsible behavior, fostering sustainable development and social inclusion
○ Proof of concepts, including demonstrations, testing and development of private-public collaboration, supported by appropriate technological systems and services.
○ Novel business models for (large scale) deployment of innovative intermodal/integrated mobility concept(s) and services, including service definition(s), organizational structure/value chain, financial framework and technology harmonization.
○ Impact on competitiveness, attractiveness and quality of transport services
○ Promoting modal shift, transport efficiency and reduction of externalities generated by traffic
○ Impact to standards and regulations
○ Creation of new skills and job opportunities
Expected impact
○ Reach of a common vision for the successful set-up of MaaS schemes, through a set of guidelines for the development of viable business models and the successful engagement of mobility stakeholders
○ Definition of preliminary specifications for the overall system architecture and for all the underlying Software Enablers
○ Delivery of first version of IMOVE Software Enablers, ready to be deployed and validated on IMOVE Living Labs
○ Reach of initial operational stage for the IMOVE Living Labs, following the deployment and configuration of Software Enablers
○ Identification of non-technical issues concerning data collection, processing and sharing (such as data privacy, security, visibility of internal business, “fears”, trust, regulatory frameworks, etc.)
Major Achievements (so far)
○ Definition of a preliminary reference data model inferred from the specifications of the third-party ICT platforms currently deployed at the Living Labs
○ Definition of personalized planning for the execution of each Living Lab, including the selection of stakeholders, the identifications of preconditions, risks and resources for the proper implementation, the identification of any ethical and legal issues, etc.
○ Completion of 1st test iteration at the Living Labs, providing support to design a sustainable business model and to define an initial technical set-up for each Living Lab
Major Achievements (so far)
117 partners
Bringing together8 mobility sectorsto make mobilitycleaner, safer and more efficient.
Traffic & Transport Industry Service Providers Research
Mobile Network Operators
Vehicle ManufacturersSuppliers
Users Public Authorities
“interconnected physically and digitally at the appropriate nodes. Long-haul transport and urban delivery will be better aligned.
Mobility as a Service (MaaS) and the equivalent for freight, Delivery as a Service, will be well established with business models offering
travel choices, including public transport, and a range of related user services such as multi-mode information, booking, ticketing and
payment. Private and public transport stakeholders will have established models of cooperation. Consumers will expect faster,
more unique fulfilment as digital economy will be enabled by mobility, so that they can shop, order, and schedule delivery at their
convenience.”
20
ERTICO platforms
ITS European Congress in HelsinkiJune 2014:
MaaS declaration
ITS World Congress
October 2015:
MaaS Alliance established
30
Members in MaaS Alliance
June 2017
MaaS Alliance
White Paper
published Septembe
r 2017
50
Members in MaaS Alliance
May 2018
MaaS Alliance recognized as
the best organization in the MaaS
field by BMaaSJuly 2018
Phase I: Establishment Phase II: Setting the framework
Phase III: Creating the ecosystem
The Story of MaaS Alliance:From promoter to facilitator & thought leader
ITS European Congress in HelsinkiJune 2014:
MaaS declaration
ITS World Congress October
2015:
MaaS Alliance established
30
Members in MaaS Alliance June
2017
MaaS Alliance
White Paper
published September 2017
50
Members in MaaS Alliance
May 2018
MaaS Alliance recognized as
the best organization
in the MaaS field by BMaaSJuly 2018
70
Members in MaaS Alliance February 2019
Focus:Creation of open MaaS ecosystem
MaaS Alliance Technology & Standards Working Group
MaaS Alliance Governance & Business Models Working Group
MaaS Alliance Users and Rules Working Group
- Access to dynamic high-quality data
- Harmonised APIs
- Support for open development
- Innovative business models, including data sharing
- Right regulation at right place
- Market access
- Multimodal & actor-neutral approach
- Transparency
Thank youAngelos Amditis, ICCS Research Director, ERTICO Chairman
Evangelia Latsa, ICCS Researcher
Institute of Communication and Computer Systems
a.amditis@iccs.grg.latsa@iccs.gr
9, Ir. Politechniou str., Zografou, Athens, Greece, GR-15773
https://www.iccs.gr/ https://i-sense.iccs.gr/
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