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The Spring 2013 edition of the J2 Retail Systems Australia newsletter.
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T UCHj2 RETAIL sysTEms nEwsLETTER
UPSwhat happens when the lights go out
Sangothe new cool in POS
IT nEws BUsInEss
j2RETAILsysTEms.com.AU ^
A J2 future for AWPL
Economies go up and down. Sales go up and down. And
businesses get bought and sold.
Our current environment sees the economy going down, our sales
on a continual path of growth and….. J2 have a new owner.
As previously announced, French based POS hardware
organisation, The Aures Group, has purchased J2 Retail Systems.
The new owners have visited Australia and are immensely
impressed with the business and have given us the green light to
continue to do what we do.
For our customers this means that it is business as usual here
in Australia. The up side is that now we have access to the
Aures hardware with the first being the Sango as featured in this
newsletter. If you have seen some of the Aures hardware you
will quickly see that they pride themselves on the aesthetics of
their hardware. You wouldn’t expect anything less from a French
organisation really. I must say that I have been impressed with
the Aures products for both their innovative design as well as the
performance to match.
The J2 business in Australia has continued to remain strong, so
strong that we have had to expand our warehouse capabilities to
keep up with demand. Our growth is testament to the quality of
our product and commitment our staff have to our customers.
I hope that you enjoy another of our newsletters and wish you all
the best in the coming months.
PhIllIP WIld
Managing director, J2 Retail Systems
In a world that appears to be constantly changing, there are many things that never really change.
IntrOductIOn
j2retailsystems.com.au sPriNG 2013
newS & InfOrmatIOn
With the continual growth that we
have experienced at J2, it was
inevitable that we would outgrow
our warehouse space. So when
the opportunity arose to rent our
neighbouring warehouse we jumped
at the chance.
Our existing warehouse and office
remains with it becoming the
despatch warehouse whilst the new
warehouse is dedicated to incoming
To cater for the growing demand
in the New Zealand market, J2
Retail Systems has appointed well
established POS hardware distributor,
POS POS, as our New Zealand
distributor.
Since the appointment, POS POS
have worked hard to grow sales in the
NZ market and have performed as an
excellent representative of our brand.
After ten years of operation, J2
Retail Systems has been sold to
French retail technology company
the AURES Group.
After a visit from the managing
director of the AURES Group to
stock and storage.
Sandwiched in between both
warehouses is our staging area
which provides ease of access to
both warehouses and great process
flow.
You will still find us at the same
address so if you are in the area
drop in and we’ll be glad to show
you around.
They have great reach into the POS
market thanks to their excellent
portfolio of products and well
established local sales and support
staff.
If you are located in New Zealand and
interested in J2 products please give
the team at POS POS NZ a call on
0800 854 358.
Australia it became very clear that
they were impressed with the
Australian business and gave their
blessing to continue with our work
unchanged.
From a customer perspective there
J2 expands office
pos pos taking J2 further in nZ
aures groupis no changes albeit gaining access
to some great new products from
the AURES stable.
PrOduct ShOwcaSe
Sometimes we don’t need all the
bells and whistles in our POS
hardware. Most of the time we need
a solution that can simply manage
the day to day tasks effectively. That
is where the new J2 480l series
POS PC and J2 680l integrated
touch terminal come in.
Sharing the majority of features with
their bigger brothers the J2 480 and
J2 680 respectively, these latest
POS hardware offerings do away
with many premium components
to provide a more cost effective
solution.
So what has been taken away?
The processor specifications are
slightly reduced yet still feature
quad core CPU’s that are more
than adequate to drive most POS
applications.
hard drive specifications are SATA
2 rather than the latest SATA 3
specifications meaning hard drive
write speeds are a fraction slower.
RAId capabilities have been left out
as well as a Parallel and PS2 port
on the 680l but are included on the
480l.
So what do you get?
The J2 480l and J2 680l share
the same motherboard and
specifications so developing a
standardised operating environment
across your store no matter the POS
hardware style is possible.
The J2 680l comes with a 15 inch
TFT True Flat Resistive or Multi Touch
Projective Capacitive lEd backlit
touch screen. Powered USB ports
are included with 2x 12v and 1x 24v.
Cash drawer ports and 4 powered
serial ports.
So when budgets are tight you now
have a more affordable J2 device
that gives you the performance
and reliability retailers have come to
expect from J2.
For further information contact J2
Retail Systems.
The Little BrothersThe J2 480L and J2 680LSometimes we don’t need all the bells and whistles in our POS hardware. Most of the time we need a solution that can simply manage the day to day tasks ef-fectively. That is where the new J2 480L series POS PC and J2 680L integrated touch terminal come in.
j2 680l
j2 480l
j2retailsystems.com.au sPriNG 2013
Style is often a subjective thing but
when it comes to cool factor it is a
more cut and dry decision.
The all new Sango terminal from
the Aures group and available
from J2, is definitely well planted
in the cool camp when it comes to
integrated touch terminals.
The POS world rarely sees
dramatic design changes but
who ever said that the grey box
is mandatory in POS? One look
at the Sango terminal and you
quickly see there is no “grey”
about it.
designed from the ground up for
style yet performance, the Sango
is built around a cast aluminium
exo-skeleton which allows for the
offset monitor design. Not only
does this design look visually
appealing but allows for the void
under the monitor to be used for
housing other peripherals such
as receipt printers, creating a
compact foot print.
The 15 inch, lEd backlit,
adjustable monitor is touch
enabled with a choice of ElO or
PCT technology.
The CPU comes in either an Ivy
Bridge i3 or Intel Cedar View
d2550 processor which will
provide the grunt to power most
POS solutions. Up to 8GB of
RAM is available with a single 2.5”
SATA hdd or SSd to handle data
storage.
The usual array of USB and Serial
ports are offered allowing for the
connection of multiple peripherals.
Another great design feature is
the ability to choose from up to
seven interchangeable colours.
The monitor surround and high
gloss polycarbonate CPU cover
are both removable allowing for
simple colour changes to suit your
store fitout.
When style matters in your store
then the Sango is the ultimate
choice of integrated touch
terminals.
For further information contact J2
Retail Systems.
The SangoThe New Cool In POS
If you have had the need to travel lately you would have witnessed the bustling hub that our local airports have become.
Retailing in airports is booming thanks to the growth in traveller numbers. This unique retailing environment poses a number of challenges yet provides a necessary service to those in transit.
It is more than likely that your visit to your local airport has taken you past or into an AWPl Retail Solutions business.
AWPl Retail Solutions is a leading retail group that specialises in operating retail outlets in airports across Australia and New Zealand. Their stores encompass fifteen different brands with products ranging from wine purveyors, newsagents and books to specialist products such as Australian made fashion and gift wares.
With 60 outlets across Australia and New Zealand, AWPl is well positioned as the leading retail solutions provider for the travel sector across the region.
With a broad range of outlets all operating in challenging environments, AWPl has invested heavily in ensuring that their retail outlets provide lasting impressions. Not only must they provide attractive retail spaces in accordance with their landlord’s expectations but meet the challenges of retailing in a difficult environment.
feature
Up Up and away for AWPL.
j2retailsystems.com.au sPriNG 2013
provide the right solution their search began to find a suitable supplier.
In seeking a new POS hardware solution a number of criteria was established. The new POS hardware had to be reliable and robust to handle long operating hours. With limited counter space, the solution had to be compact yet offer neat and tidy cable management. An all-in-one integrated touch terminal was preferred to a POS PC and monitor solution. The solution had to be easily and rapidly deployed and when it came to performance it had to offer high speed processing capabilities.
After an extensive search, AWPl chose the J2 680 integrated touch terminal.
The J2 680 is the powerhouse in the J2 range of integrated touch terminals. Though capable of running up to quad core processors, AWPl chose a dual core processor as it would provide more than enough power to operate their chosen POS solution from Retail directions.
Some of these challenges include limited stock storage space, small retail areas, the need to process sales quickly as customers are often in transit and in a rush and providing retail spaces that are both attractive and effective.
An area of critical attention has been AWPl’s point of sale solutions. Not only must they be able to process sales efficiently but offer reliable operation day in day out for long operating hours.
After 15 years of operation, AWPl had begun to experience problems with their existing POS hardware. The PC and monitor based systems started to experience slow performance, freezing computers and unacceptable break points between POS PC and monitor units. Maintenance costs had increased and the only solution was to invest in replacing the existing POS hardware with something that would put AWPl back on track.
AWPl chose to begin discussions with their existing supplier but once it was established they could not
j2retailsystems.com.au sPriNG 2013
A Projective Capacitive Touch (PCT) touchscreen was chosen for its robustness and reliability.
AWPl took the opportunity to upgrade their receipt printer fleet at the same time as their computers, choosing the J2 201 thermal receipt printer.
Not only does the J2 680 terminal provide a stable base for sales processing but the ability to add a customer display to the back of the terminal which was attractive to AWPl. Customer displays in airport locations have been seen to be a great promotional tool and the simple and compact mounting on the back of the J2 680 provides a great marketing solution.
With only a small IT team, AWPl looked to J2 to help with the rollout of their new POS hardware. J2 helped streamline the rollout by pre-imaging AWPl’s software and assisting in streamlining shipping of products both to central locations and directly onsite.
AWPl has been able to efficiently deploy new hardware across their network of stores but also in choosing J2
“not only does the J2 680 terminal provide a stable base for sales processing but the ability to add a customer display to the back of the terminal which was attractive to awpL.”
they were keen to have support throughout the life of the hardware. AWPl opted to partner with J2 to provide a 3 year Monday to Friday onsite repair service. With sites located in remote areas such as Alice Springs and international locations in New Zealand, having the onsite repair service has meant that any issues can be addressed professionally and promptly onsite without the need for AWPl IT staff to be deployed.
The future is bright for AWPl with over 50 terminals already deployed without any issues experienced since installation.
Next time you are at your local airport in Australia or New Zealand, a visit to any AWPl retailer is a must to not only take a peek at the J2 solutions but the great range of products they offer.
What happens When the lights go out?
educatIOn
Without doubt, one of the greatest
point of sale fears for most hospitality
and retail outlets is the drama
associated with a power outage.
When the lights go out, the panic
sets in as the ability to process sales
and access data is lost as systems
are deprived of their life giving
electricity.
Staff become unsettled as their
processes are broken. Manual
processes are quickly structured
to try and get by. All the while the
customer is embroiled in the mess
feeling sorry for the business but
really just wanting to pay and move
on their way.
If you are lucky that the sudden
disruption in power and resultant
immediate shutdown of your
computers has not corrupted
your POS database then you also
Long run-time UPS transforming POS
hope that no further damage has
occurred as a result of the immediate
shutdown.
It is in these instances that an
Uninterruptable Power Supply (UPS)
can save your day and hip pocket.
UPS’s have been around for many
years and simply put they provide a
backup power source in the event
of power failure, allowing the safe
shutting down of computer systems.
When the electricity is sapped from
your computer, the UPS kicks in,
providing power via a small battery.
Long run times under battery power
have typically been unachievable
with most UPS’s allowing for the safe
shutdown of computers and nothing
more.
UPS’s are changing though and now
J2 can offer UPS’s devices that allow
for extended run times into hours
rather than minutes.
Advances in battery technology have
been critical in the achievement of
long UPS runtimes but J2 has also
worked hard to develop efficient
computers that can run on the ole
sniff of an oily rag.
In some environments and UPS
configurations runtimes from between
1.5 to 5 hours can be achieved with
a J2 UPS.
If you’ve ever monitored your stores
power supply you will probably notice
a fluctuation in the voltage. It is not
uncommon to experience voltages
as low as 210v and up to 260v.
These fluctuations can be detrimental
to the operation of your computers
and peripherals. A UPS can assist
in smoothing out line fluctuations to
provide a stable voltage supply to
j2retailsystems.com.au sPriNG 2013
your computers ensuring they can
run with design tolerances.
A J2 UPS can be mounted in the
base of all J2 integrated touch
terminals except for a few smaller
units where space is limited. For
these models the UPS can be
mounted externally.
As an added advantage, all
peripherals powered by a J2 terminal
can also be powered by the UPS
when the mains power fails.
So a UPS can keep your POS
systems working when the light goes
out and avert an otherwise unwanted
situation and hopefully a loss in sales.
Sounds good to me.
For further information on UPS’s
contact J2 Retail Systems.
Phone: (02) 9584 5222 Email: info@j2retailsystems.com.au
j2rEtailsystEms.com.au
Every care has been taken in compiling the contacts of this newsletter, but we assume no responsibility for the effects arising therefrom. J2 Retail Systems do not accept any responsibility arising in any way (including negligence) for errors in, or omissions from,
the information provided in TOUCh newsletter. All information was correct at the time of print.
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