Tonja Henze May 10,2012 D5 AALAS, Indianapolislabsg.org/henze.pdf · Clean and Neat Be Discreet...

Tonja Henze May 10,2012

D5 AALAS, Indianapolis

Do A Great Job

D. O.

A.

G. R. E. A. T.

J. O. B.

D.o. A. G.r.e.a.t. J.o.b.

D: Dress the Part

Start with the interview. Make a good first

impression. Even at work-related

functions. Even if you wear a

uniform. Even if it is “casual”.

Clean and Neat Be Discreet Include a Smile Be Professional Follow workplace dress codes

Within your means, dress for the job you want rather than the job you have.

D: Dress the Part

Find ways to get better with each day. Volunteer for projects. Volunteer to be the team leader. Take a seminar. Take a class. Listen to a webinar. Identify weaknesses and focus on improving those

areas.

O: Open Your Mind to Options/Opportunity

Keep skills current. Maintain computer skills.

Refine skills you have. Learn new skills. Diversify your skills. Read… anything (newspapers, journals, books). Start or Finish your degree. Get certified. Ask questions.

A: Advance your qualifications

Take responsibility for your actions as well as credit

for your accomplishments. Use time constructively (watch out for web surfing

and smart phone distractions) Take initiative. Stay busy. Be self-motivated. Be dependable. Be early or at least on time. Return phone calls and messages. Perform tasks well and in a timely manner.

G: Good Example

Develop character and strong ethics; integrity. You have talents and skills that only you can contribute. Be self-directed. Set personal goals. Be aware of body language. Be flexible. Fix what others ignore. Show a positive attitude.

G: Good Example

Prepare for meetings. Read the agenda. Think about discussion points. Research financial impact. If presenting, practice the presentation. Use your calendar and reminder system. Follow up on any action points from the meeting.

G: Good Example

Or CV…

Resume is 1 to 2 pages, general information about

qualifications, usually no further back than 10 years.

CV (Curriculum Vitae), at least 2 pages usually more, specific information about all accomplishments, no time frame.

R: Rocking Resume

Keep file of your accomplishments, courses,

volunteer work, special projects, certificates. Include professional associations. Employment history may be more about the skills

acquired than the paycheck earned (example: internships).

Use wording from job descriptions. Get proofreaders!

R: Rocking Resume

If you can put the polish on a project without additional cost, make it shine.

Try to do more than is required. Be organized. Pay attention to detail. Don’t be “too good for” a certain task.

E: Exceed Expectations

“If it falls your lot to be a street sweeper, sweep streets like Michelangelo painted pictures, sweep streets like Beethoven composed music, sweep streets like Leontyne Price sings before the Metropolitan Opera. Sweep streets like Shakespeare wrote poetry. Sweep streets so well that all the hosts of heaven and earth will have to pause and say: Here lived a great street sweeper who swept his job well.” Dr. Martin Luther King, Jr.

E: Exceed Expectations

A: Attitude

Have good manners. Say “Hello” in the morning; say “Thank you” and “You’re welcome”.

Plan ahead so you can be prepared and keep your focus.

A: Attitude

T: Team Building

If they were

choosing teams at work, would you want YOU to be on your team?

Share credit with others. Stay positive. Remember your work affects the work of the others in

your unit. Plan ahead. Align your goals. Ask for help if you need it! Listen to your team Contribute to your team.

T: Team Building

Find JOY in your work. -Remember why you selected this work. -Manage your time. Be Healthy. -Don’t go to work when you are sick (presenteeism). -Eat right. Get sleep. Exercise.

-Be on time. Follow guidelines for time off.

J: Joy

Your job is not just a job; it is a major part of your life. If you spend 8 hours a day at your place of business

and somehow manage 8 hours of sleep a day, that means you are at work half of a normal waking day (other than days off). That’s a long time

to be unhappy.

J: Joy

Find JOY in your personal life. -Make time for friends. -Make time for family. -Get a hobby. -Contribute to philanthropic events. -Make time for what is important to you. Keep a balance (and a separation) between work and home.

J: Joy

Start by LISTENING to instructions or details of the

problem or project. Pay attention to the information relayed to you. Explain the problem and offer a possible solution or

solutions. Understand if your proposal is not accepted. Be willing to offer solutions again in the future

O: Offer Solutions

Offer to help coworkers… and mean it. Tell people you appreciate them. Don’t gossip or speak negatively about others,

especially if they are not there. Try to get along with coworkers, you may even

become friends. Get a mentor or mentor someone, especially when

they make a mistake.

B: Build Relationships

Express gratitude when selected for a project or

recognized in a positive way. Remember to communicate Effective Professional Factual Concise

Don’t “burn your bridges”. Maintain possible references.

B: Build Relationships

Know the affiliated staff: Vendor representatives Delivery people Custodial staff Repair personnel Office staff Company presidents and other administrative level

staff

B: Build Relationships

Do A Great Job