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Thriving – Not Just Surviving –In the Midst of Transitions and Change
Ann C. Jobe, MD, MSNMercer University School of Medicine
Macon, Georgia
Thriving – Not Just Surviving –In the Midst of Transitions and Change
Ann C. Jobe, MD, MSNMercer University School of Medicine
Macon, Georgia
ThrivingThriving
Thrive verb
1. To prosper or flourish; be successful2. To grow vigorously or luxuriantly;
improve physically
Webster’s New World College Dictionary
Thrive verb
1. To prosper or flourish; be successful2. To grow vigorously or luxuriantly;
improve physically
Webster’s New World College Dictionary
SurvivingSurviving
Survive verb
1. To live or exist longer than or beyond the life or existence of; outlive
2. To continue to live after or in spite of
Webster’s New World College Dictionary
Survive verb
1. To live or exist longer than or beyond the life or existence of; outlive
2. To continue to live after or in spite of
Webster’s New World College Dictionary
TransitionsTransitions
Transition noun
1. A passing from one condition, form, stage, activity, place, etc. to another
Webster’s New World College Dictionary
Transition noun
1. A passing from one condition, form, stage, activity, place, etc. to another
Webster’s New World College Dictionary
ChangeChange
Change noun
1. The act or process of substitution, alteration, or variation.
2. Absence of monotony; variety3. Something that is or may be substituted;
something of the same kind but new or fresh
Webster’s New World College Dictionary
Change noun
1. The act or process of substitution, alteration, or variation.
2. Absence of monotony; variety3. Something that is or may be substituted;
something of the same kind but new or fresh
Webster’s New World College Dictionary
The only constant in life is change!!
The only constant in life is change!!
“Nothing endures but change.”
“You never step into the same river twice.”
Heraclitus
“Nothing endures but change.”
“You never step into the same river twice.”
Heraclitus
ChangeChange
“They always say time changes things, but you actually have to change them yourself.”
Andy Warhol
“They always say time changes things, but you actually have to change them yourself.”
Andy Warhol
How we as individuals respond to change is important
How we as individuals respond to change is important
80/20 Rule of Thumb20% of people –open to change or change-friendly80% will resist the change to some degree, no matter how much sense it makes
80/20 Rule of Thumb20% of people –open to change or change-friendly80% will resist the change to some degree, no matter how much sense it makes
It’s Never Too Late to ChangeIt’s Never Too Late to Change
“In the end, it is important to remember that we cannot become what we need to be by remaining what we are.”
Leadership is an ArtMax Depree
“In the end, it is important to remember that we cannot become what we need to be by remaining what we are.”
Leadership is an ArtMax Depree
ORGANIZATIONAL CHANGEORGANIZATIONAL CHANGE
Teaching an elephant to dance….
Teaching an elephant to dance….
MANAGING COMPLEX CHANGEMANAGING COMPLEX CHANGE
ConfusionAction PlanSkills Incentives
Action PlanVision ResourcesIncentives
Skills Action PlanVision Resources
Skills Action PlanVision Incentives
SkillsVision ResourcesIncentives
Vision Skills ResourcesIncentives ChangeAction Plan
Resources
Anxiety
Gradual change
Frustration
False Starts
1995 Juran Institute, Inc.
LeaderLeader
Leader noun1. A person or thing that leads; directing,
commanding, or guiding head, as of a group or activity
Lead verb1. To show the way to, or direct the course of, by
going before or along with; conduct; guide2. To guide or direct, as by persuasion or
influence, to a course of action or thought
Webster’s New World College Dictionary
Leader noun1. A person or thing that leads; directing,
commanding, or guiding head, as of a group or activity
Lead verb1. To show the way to, or direct the course of, by
going before or along with; conduct; guide2. To guide or direct, as by persuasion or
influence, to a course of action or thought
Webster’s New World College Dictionary
LEADERSHIPLEADERSHIP
defines what the future should look like
aligns people with that vision
and inspires them to make it happen despite the obstacles
defines what the future should look like
aligns people with that vision
and inspires them to make it happen despite the obstacles
A LEADER ??A LEADER ??
A leader with no followers is just
someone out for a nice walk.
A leader with no followers is just
someone out for a nice walk.
You Are A LeaderYou Are A Leader
People seek you out for answers and helpYou delegate to others to get things doneYou are a role modelYou are an encourager
People seek you out for answers and helpYou delegate to others to get things doneYou are a role modelYou are an encourager
If it wasn’t for youIf it wasn’t for you
Our boats would sink!!
And we’d never make it to shore….
Our boats would sink!!
And we’d never make it to shore….
Developing an Organization’s Most Appreciable Asset
Developing an Organization’s Most Appreciable Asset
PEOPLE
Am I building people or am I building my dream and using people to do it?Leaders must care for people before they can develop them
PEOPLE
Am I building people or am I building my dream and using people to do it?Leaders must care for people before they can develop them
A Leader’s Most Appreciable Asset
A Leader’s Most Appreciable Asset
Go to the people,Live among them.Learn from them.Love them.Start with what they know,Build on what they have.But of the best leaders, When their task is
accomplished, Their work is done,The people will remark, “We have done it ourselves.”
Chinese poem
Go to the people,Live among them.Learn from them.Love them.Start with what they know,Build on what they have.But of the best leaders, When their task is
accomplished, Their work is done,The people will remark, “We have done it ourselves.”
Chinese poem
A Very Important Lesson of Leadership
A Very Important Lesson of Leadership
“It marks a big step in your development when you come to realize that other people can help you do a better job than you could do alone.”
Andrew Carnegie
“It marks a big step in your development when you come to realize that other people can help you do a better job than you could do alone.”
Andrew Carnegie
A Very Important Lesson of Leadership
A Very Important Lesson of Leadership
“If you are planning for one year, grow rice.
If you are planning for twenty years, grow trees.
If you are planning for centuries, grow people.”
Chinese Proverb
“If you are planning for one year, grow rice.
If you are planning for twenty years, grow trees.
If you are planning for centuries, grow people.”
Chinese Proverb
CHANGECHANGE
“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things….”
“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things….”
CHANGECHANGE
“because the innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new.”
Machiavelli - 1513
“because the innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new.”
Machiavelli - 1513
What Holds Us BackWhat Holds Us Back
Fear of failure
Fear of embarrassment
Fear of taking a risk
Fear of a new challenge
Fear of failure
Fear of embarrassment
Fear of taking a risk
Fear of a new challenge
The Fear CycleThe Fear Cycle
LINK IIFear DistortsPerceptions
LINK VWorse
ExpectationsFulfilled
LINK IImagined
Consequences
LINK IVFreeze orFrenzy
LINK IIIThe Physical
Response
If it ain’t broke…BREAK IT! Kriegel
Breaking the Fear CycleBreaking the Fear Cycle
When you are afraid you either put off taking risks and new challenges that are essential, or if you do take them, you don’t perform up to your ability
Left unchallenged, fear will inhibit creativity, clarity of mind and purpose, and self-control
When you are afraid you either put off taking risks and new challenges that are essential, or if you do take them, you don’t perform up to your ability
Left unchallenged, fear will inhibit creativity, clarity of mind and purpose, and self-control
Breaking the Fear CycleBreaking the Fear Cycle
Can be broken at any point
Need to recycle the energy in a positive way
Can be broken at any point
Need to recycle the energy in a positive way
Imagine a challenging situation in which the Fear Cycle applies
Fill in each part of the cycleWhat are your imagined consequences?What are your physical symptoms?
Imagine a challenging situation in which the Fear Cycle applies
Fill in each part of the cycleWhat are your imagined consequences?What are your physical symptoms?
The Fear Cycle of the Frightened Public Speaker
The Fear Cycle of the Frightened Public Speaker
LINK IIFear DistortsPerceptions
LINK IIIThe Physical
Response
LINK IImagined
Consequences“I’ll look stupid, be boring,
never get another job.”“I’ll lose my credibility.”
LINK IVFreeze orFrenzy
LINK VWorse
ExpectationsFulfilled
The Fear Cycle of the Frightened Public Speaker
The Fear Cycle of the Frightened Public Speaker
LINK IIFear DistortsPerceptions
“Audience looks likeopening night critics.”
LINK IIIThe Physical
Response
LINK IImagined
Consequences“I’ll look stupid, be boring,
never get another job.”“I’ll lose my credibility.”
LINK IVFreeze orFrenzy
LINK VWorse
ExpectationsFulfilled
The Fear Cycle of the Frightened Public Speaker
The Fear Cycle of the Frightened Public Speaker
LINK IIFear DistortsPerceptions
“Audience looks likeopening night critics.”
LINK IIIThe Physical
ResponseHeart pounding
SweatingEyes darting
Looking at floorVoice squeaky
LINK IImagined
Consequences“I’ll look stupid, be boring,
never get another job.”“I’ll lose my credibility.”
LINK IVFreeze orFrenzy
LINK VWorse
ExpectationsFulfilled
The Fear Cycle of the Frightened Public Speaker
The Fear Cycle of the Frightened Public Speaker
LINK IIFear DistortsPerceptions
“Audience looks likeopening night critics.”
LINK IIIThe Physical
ResponseHeart pounding
SweatingEyes darting
Looking at floorVoice squeaky
LINK IImagined
Consequences“I’ll look stupid, be boring,
never get another job.”“I’ll lose my credibility.”
LINK IVFreeze orFrenzy
Talk too fastForget key points
Stumble, mumble, bumble
LINK VWorse
ExpectationsFulfilled
The Fear Cycle of the Frightened Public Speaker
The Fear Cycle of the Frightened Public Speaker
LINK IIFear DistortsPerceptions
“Audience looks likeopening night critics.”
LINK IIIThe Physical
ResponseHeart pounding
SweatingEyes darting
Looking at floorVoice squeaky
LINK IImagined
Consequences“I’ll look stupid, be boring,
never get another job.”“I’ll lose my credibility.”
LINK IVFreeze orFrenzy
Talk too fastForget key points
Stumble, mumble, bumble
LINK VWorse
ExpectationsFulfilled
“I was right. I am a lousy speaker.”
The Fear CycleThe Fear Cycle
LINK IIFear DistortsPerceptions
LINK IIIThe Physical
Response
LINK IImagined
Consequences
LINK IVFreeze orFrenzy
LINK VWorse
ExpectationsFulfilled
The worst-case scenario testThe worst-case scenario test
Test your imagined consequences – the catastrophe principle:
What is the worst thing that could possibly happen?What is the worst imaginable outcome?
Make a worry listMake a worry list of all the “what ifs”, even ones that are unlikely to happenWhat if ……………
Test your imagined consequences – the catastrophe principle:
What is the worst thing that could possibly happen?What is the worst imaginable outcome?
Make a worry listMake a worry list of all the “what ifs”, even ones that are unlikely to happenWhat if ……………
Change worry to anticipationChange worry to anticipation
Takes you from inertia to actionChange “What if the worst happens?” to “If the worst does happen, then I will…..”You will be better prepared for anything that might occurPuts you into a can do state of mind
Takes you from inertia to actionChange “What if the worst happens?” to “If the worst does happen, then I will…..”You will be better prepared for anything that might occurPuts you into a can do state of mind
The reality of the situation is almost never as bad as fear
makes it seem.
The reality of the situation is almost never as bad as fear
makes it seem.
Breaking the Fear CycleBreaking the Fear Cycle
After anticipating all possible scenarios – find the “can-do”.
There is always something you can do to improve a situation and prevent the worst case from happening
After anticipating all possible scenarios – find the “can-do”.
There is always something you can do to improve a situation and prevent the worst case from happening
And What If the Worst Does Happen?
And What If the Worst Does Happen?
Focus on what you can do – not what you can’t
An experience where your fears are realized can be a break-through and turn into a Success Cycle
Focus on what you can do – not what you can’t
An experience where your fears are realized can be a break-through and turn into a Success Cycle
“You gain strength, courage, and confidence by every experience in which you really stop to look at fear in the face…. You must do the thing which you think you cannot do.”
Eleanor Roosevelt
“You gain strength, courage, and confidence by every experience in which you really stop to look at fear in the face…. You must do the thing which you think you cannot do.”
Eleanor Roosevelt
HOPEHOPE
Hope is the thing with feathers
That perches in the soul
And sings the tune without the words
And never stops at all.
Emily Dickinson
Hope is the thing with feathers
That perches in the soul
And sings the tune without the words
And never stops at all.
Emily Dickinson
Wheel of LifeWheel of Life
We cannot get happy and stay happyChange always comesBrings not only growth, but also the expected and normal emotions of changeLooking for and accepting these emotions, in yourself and others, will help you successfully work through the process of change
We cannot get happy and stay happyChange always comesBrings not only growth, but also the expected and normal emotions of changeLooking for and accepting these emotions, in yourself and others, will help you successfully work through the process of change
Hope Based on FaithHope Based on Faith
“Trust in the Lord with all your heart,
Lean not on your own understanding.
Acknowledge Him in all your ways,
And He will set your paths straight.
Proverbs 3:5-6
“Trust in the Lord with all your heart,
Lean not on your own understanding.
Acknowledge Him in all your ways,
And He will set your paths straight.
Proverbs 3:5-6
“With the right attitude, all the problems in the world will not make you a failure. With the wrong attitude, all the help in the world will not make you a success.”
Warren Deaton
“With the right attitude, all the problems in the world will not make you a failure. With the wrong attitude, all the help in the world will not make you a success.”
Warren Deaton
CHOOSE YOUR ATTITUDECHOOSE YOUR ATTITUDE
The attitude you have right now is the one you are choosing.
Is it the one you want?
The attitude you have right now is the one you are choosing.
Is it the one you want?
ATTITUDEATTITUDE
Life is 10% what happens to me and 90% how I react to it.An individual’s attitude is caught by others more quickly than his or her actions.
Life is 10% what happens to me and 90% how I react to it.An individual’s attitude is caught by others more quickly than his or her actions.
ATTITUDEATTITUDE
We cannot choose how many years we will live, but we can choose how much life those years will have.
We cannot control the beauty of our face, but we can control the expression on it.
We cannot control life’s difficult moments, but we can choose to make life less difficult.
We cannot control the negative atmosphere of the world, but we can control the atmosphere of our minds.
Too often, we try to choose and control things we cannot.
Too seldom, we choose to control what we can….our attitude
Anonymous
We cannot choose how many years we will live, but we can choose how much life those years will have.
We cannot control the beauty of our face, but we can control the expression on it.
We cannot control life’s difficult moments, but we can choose to make life less difficult.
We cannot control the negative atmosphere of the world, but we can control the atmosphere of our minds.
Too often, we try to choose and control things we cannot.
Too seldom, we choose to control what we can….our attitude
Anonymous
ATTITUDEATTITUDE
“For every minute you are angry, you lose sixty seconds of happiness.”
Ralph Waldo Emerson
“Opportunity is missed by most people because it is dressed in overalls and looks like work.”
Thomas Edison
“For every minute you are angry, you lose sixty seconds of happiness.”
Ralph Waldo Emerson
“Opportunity is missed by most people because it is dressed in overalls and looks like work.”
Thomas Edison
ATTITUDEATTITUDE
“A healthy attitude is contagious but don’t wait to catch it from others. Be a carrier!”
Unknown
“A healthy attitude is contagious but don’t wait to catch it from others. Be a carrier!”
Unknown
Eat Problems for BreakfastEat Problems for Breakfast
A Simple Creative Approach to Solving Any Problem
Tim Hansel
“Problems are the true breakfast of champions”
A Simple Creative Approach to Solving Any Problem
Tim Hansel
“Problems are the true breakfast of champions”
A Seven-Step Problem-SolvingProcess
A Seven-Step Problem-SolvingProcess
Analyze
Evaluate
Accept
Define
Brainstorm
Select
Implement
Problem-Solving ProcessProblem-Solving Process
1. Acceptance – accept responsibility for a problem
Not saying – “It’s not my problem.”Realize that a problem existsBe willing to do something about it
2. Analyze the problem – simplify as much as possible
1. Acceptance – accept responsibility for a problem
Not saying – “It’s not my problem.”Realize that a problem existsBe willing to do something about it
2. Analyze the problem – simplify as much as possible
Problem-Solving ProcessProblem-Solving Process
3. Definition – identify central themes or major considerations
4. The art of brainstormingThink first – judge laterThe wilder the ideas the betterThe greater number of ideas the better Combine, improve, and expand ideas
3. Definition – identify central themes or major considerations
4. The art of brainstormingThink first – judge laterThe wilder the ideas the betterThe greater number of ideas the better Combine, improve, and expand ideas
Problem-Solving ProcessProblem-Solving Process
5. Select – choose the best possible way of solving the problem from the list
Make sure your choice is consistent with your values and not based on what is simply most convenient
6. Implement –We have planned our work, now we must work our plan “Try? There is no try. There is only do or not do.” Yoda
5. Select – choose the best possible way of solving the problem from the list
Make sure your choice is consistent with your values and not based on what is simply most convenient
6. Implement –We have planned our work, now we must work our plan “Try? There is no try. There is only do or not do.” Yoda
Problem-Solving ProcessProblem-Solving Process
7. Evaluate – Did it work?What about the solution proved effective?What would have made the solution more effective?Were there any unexpected benefits or liabilities?Which skills need to be acquired or improved?Who else could benefit from this solution?Can this solution be used to prevent a recurrence of the problem?What was learned from the process of solving this problem?
7. Evaluate – Did it work?What about the solution proved effective?What would have made the solution more effective?Were there any unexpected benefits or liabilities?Which skills need to be acquired or improved?Who else could benefit from this solution?Can this solution be used to prevent a recurrence of the problem?What was learned from the process of solving this problem?
Ten Principles of Problem SolvingTen Principles of Problem Solving
1. Challenge Assumptions
2. Keep a Broad Perspective
3. Don’t Get Hooked
4. Simple is Better
5. Look for a second right answer
1. Challenge Assumptions
2. Keep a Broad Perspective
3. Don’t Get Hooked
4. Simple is Better
5. Look for a second right answer
Ten Principles of Problem SolvingTen Principles of Problem Solving
6. Ask dumb questions
7. Unlock your creativity
8. Scratch where it itches
9. Make it fun!
10. Hang in there!
6. Ask dumb questions
7. Unlock your creativity
8. Scratch where it itches
9. Make it fun!
10. Hang in there!
Don’t Get “Hooked”Don’t Get “Hooked”
Consider the following letters:
O T T F F S S
What are the next three letters?
And the next three?
Consider the following letters:
O T T F F S S
What are the next three letters?
And the next three?
Don’t Get “Hooked”Don’t Get “Hooked”
How are your emotions at this point?How are you feeling?Did you get emotionally hooked by this?If you did, what effect do you think your feelings have had on your problem-solving capabilities?
How are your emotions at this point?How are you feeling?Did you get emotionally hooked by this?If you did, what effect do you think your feelings have had on your problem-solving capabilities?
Don’t Get “Hooked”Don’t Get “Hooked”
Here is what happens when our emotions get heated up
My abilities are reduced to zeroI’m so mad I can’t even think straightI’m so frustrated that I don’t care anymoreI’m paralyzedI’m simply not effective anymoreI’ve reduced my problem-solving abilities to a pinpoint
Here is what happens when our emotions get heated up
My abilities are reduced to zeroI’m so mad I can’t even think straightI’m so frustrated that I don’t care anymoreI’m paralyzedI’m simply not effective anymoreI’ve reduced my problem-solving abilities to a pinpoint
Don’t Get “Hooked”Don’t Get “Hooked”
“The only person who cannot be helped is that person who blames others.”
Carl Rogers
Once you blame others, you have given up the power to change
“The only person who cannot be helped is that person who blames others.”
Carl Rogers
Once you blame others, you have given up the power to change
Don’t Get “Hooked”Don’t Get “Hooked”
Things to do to avoid getting emotionally hooked:
Distance yourself from the problem – go for a walk, get some exerciseTalk to someone not in any way involved in the problem to find proper perspectiveFocus on the components of the problem solving processNever make an important decision – or hit the “send” key - when your emotions are not under control
Things to do to avoid getting emotionally hooked:
Distance yourself from the problem – go for a walk, get some exerciseTalk to someone not in any way involved in the problem to find proper perspectiveFocus on the components of the problem solving processNever make an important decision – or hit the “send” key - when your emotions are not under control
Simple is BetterSimple is Better
“The ability to simplify means to eliminate the unnecessary so that the necessary may speak.”
Hans Hoffman
“The ability to simplify means to eliminate the unnecessary so that the necessary may speak.”
Hans Hoffman
Simple is BetterSimple is Better
Simplicity does not necessarily mean easy to understandSimple means there are no hidden or double meanings.Simple is saying what you meanTo simplify a problem means to remove that which clutters up your thinking –eliminate the extraneous
Simplicity does not necessarily mean easy to understandSimple means there are no hidden or double meanings.Simple is saying what you meanTo simplify a problem means to remove that which clutters up your thinking –eliminate the extraneous
Look for the Second Right Answer
Look for the Second Right Answer
“Nothing is more dangerous than an idea when it is the only one we have.”
Emile Chartier
“Nothing is more dangerous than an idea when it is the only one we have.”
Emile Chartier
Look for the Second Right Answer
Look for the Second Right Answer
People try to avoid problems by acting on their first impulse Dangers of this:
Acting on the first right answer limits us to one course of action - discovering other possible solutions increases flexibilityAn idea or solution is best understood in the context of other ideas
People try to avoid problems by acting on their first impulse Dangers of this:
Acting on the first right answer limits us to one course of action - discovering other possible solutions increases flexibilityAn idea or solution is best understood in the context of other ideas
Look for the Second Right Answer
Look for the Second Right Answer
Hints for finding the second right answer:
Change the way you ask questions – play with your wording of a question to get different answersSolicit plural answers
Hints for finding the second right answer:
Change the way you ask questions – play with your wording of a question to get different answersSolicit plural answers
Ask Dumb QuestionsAsk Dumb Questions
“We are all ignorant – but just in different areas.”
Mark Twain
“Ask a dumb question and be embarrassed for a moment; don’t ask it and be embarrassed for a lifetime.”
Ancient proverb
“We are all ignorant – but just in different areas.”
Mark Twain
“Ask a dumb question and be embarrassed for a moment; don’t ask it and be embarrassed for a lifetime.”
Ancient proverb
Ask Dumb QuestionsAsk Dumb Questions
Great inventions and discoveries occurred because people asked questionsTake a chance- next time you are inclined to ask, askKeep a list of the best questions you have ever heard
Great inventions and discoveries occurred because people asked questionsTake a chance- next time you are inclined to ask, askKeep a list of the best questions you have ever heard
Ask Dumb QuestionsAsk Dumb Questions
Practice the art of asking good questionsStop before you ask a question – start every question with
WhatWhenWhere WhoHow
Practice the art of asking good questionsStop before you ask a question – start every question with
WhatWhenWhere WhoHow
Unlock Your CreativityUnlock Your Creativity
Practice being creative
Being creative means taking everyday material and turning it into something extraordinary
Practice being creative
Being creative means taking everyday material and turning it into something extraordinary
Unlock Your CreativityUnlock Your Creativity
“A mind like a parachute functions better when open.”
“A mind like a parachute functions better when open.”
Unlock Your CreativityUnlock Your Creativity
Group 1 is: A E F H IGroup 2 is: B C D G J
What is the pattern that differentiates the two groups?
Which group would you put K into, or R, or T?
Group 1 is: A E F H IGroup 2 is: B C D G J
What is the pattern that differentiates the two groups?
Which group would you put K into, or R, or T?
Unlock Your CreativityUnlock Your Creativity
Creativity may be the most important survival skill we have as we face an incredibly complex future
Creativity may be the most important survival skill we have as we face an incredibly complex future
Scratch Where It ItchesScratch Where It Itches
Don’t try to fix something if it isn’t broken
Do not assume someone with a problem wants, or needs, for us to provide a solutionDo not spend valuable energy solving problems that don’t existCarefully sort out problems caused by emotional distress from the original problem
Don’t try to fix something if it isn’t broken
Do not assume someone with a problem wants, or needs, for us to provide a solutionDo not spend valuable energy solving problems that don’t existCarefully sort out problems caused by emotional distress from the original problem
Scratch Where It ItchesScratch Where It Itches
Don’t rework or rehash problems that are already solved
Usually happens when we are so emotionally attached to a problem that we refuse to let go
Don’t rework or rehash problems that are already solved
Usually happens when we are so emotionally attached to a problem that we refuse to let go
“The pursuit of excellence is gratifying and healthy. The pursuit of perfection is frustrating, neurotic, and a terrible waste of time.”
Edwin Bliss
“The pursuit of excellence is gratifying and healthy. The pursuit of perfection is frustrating, neurotic, and a terrible waste of time.”
Edwin Bliss
Scratch Where It ItchesScratch Where It Itches
Don’t “own” problems that are not your responsibility
Work to avoid the “messiah trap”“If I don‘t do it, it won’t get done”Feel responsible for making sure that everything turns out all right and that everybody is happySolving others problems can block honest communication, interfere with growth, make people angry
Don’t “own” problems that are not your responsibility
Work to avoid the “messiah trap”“If I don‘t do it, it won’t get done”Feel responsible for making sure that everything turns out all right and that everybody is happySolving others problems can block honest communication, interfere with growth, make people angry
Scratch Where It ItchesScratch Where It Itches
Focus on what the problem really isBefore you can solve a problem, it is critical to understand what the problem really is.What is the priority in this problem?What are the core issues?Look at the problem, rather than at its symptoms
Focus on what the problem really isBefore you can solve a problem, it is critical to understand what the problem really is.What is the priority in this problem?What are the core issues?Look at the problem, rather than at its symptoms
Key to Problem SolvingKey to Problem Solving
Number 1, define your problem carefully
Number 2, redefine your problem carefully
Number 3, re-redefine your problem carefully
Number 1, define your problem carefully
Number 2, redefine your problem carefully
Number 3, re-redefine your problem carefully
Make It FunMake It Fun
“If you could choose one characteristic that would get you through life, choose a sense of humor.”
Jennifer James
“If you could choose one characteristic that would get you through life, choose a sense of humor.”
Jennifer James
Make It FunMake It Fun
“If lawyers are disbarred and clergymen defrocked, doesn’t it follow that electricians can be delighted; musicians denoted; cowboys deranged; tree surgeons debarked; and dry cleaners depressed?”
Virginia Osman
“If lawyers are disbarred and clergymen defrocked, doesn’t it follow that electricians can be delighted; musicians denoted; cowboys deranged; tree surgeons debarked; and dry cleaners depressed?”
Virginia Osman
Make It FunMake It Fun
“Woodrow Wilson’s wife walked wearily through the wisteria tree because it was Woodrow’s wish to whistle while he was washing the windows on the west side wall.”
How many “w’s” are there in all?
“Woodrow Wilson’s wife walked wearily through the wisteria tree because it was Woodrow’s wish to whistle while he was washing the windows on the west side wall.”
How many “w’s” are there in all?
Make It FunMake It Fun
“Glenn always has it before. Paul always takes it behind. Brian has never had it at all. Girls only have it once. Boys don’t need it. Mrs. Mulligan, the widow, had it twice in succession. Dr. Lowell of Harvard had it twice as bad at the end as at the beginning.”
What is it?
“Glenn always has it before. Paul always takes it behind. Brian has never had it at all. Girls only have it once. Boys don’t need it. Mrs. Mulligan, the widow, had it twice in succession. Dr. Lowell of Harvard had it twice as bad at the end as at the beginning.”
What is it?
Make It FunMake It Fun
Laughter and fun are the answer for everyone who wishes to lighten the load of life’s burdensHumor can ease strain, reduce tensions, oil relationships, relieve pressures, and generally enhance the quality of life, promote confidence, and increase creativity
Laughter and fun are the answer for everyone who wishes to lighten the load of life’s burdensHumor can ease strain, reduce tensions, oil relationships, relieve pressures, and generally enhance the quality of life, promote confidence, and increase creativity
“We the willing, led by the unknowing, are doing the impossible for the ungrateful. We have done so much for so long for so little, we are now qualified to do anything with nothing.”
“We the willing, led by the unknowing, are doing the impossible for the ungrateful. We have done so much for so long for so little, we are now qualified to do anything with nothing.”
Hang in There!Hang in There!
“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan ‘Press on’ has solved, and always will solve, the problems of the human race.”
Calvin Coolidge
“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan ‘Press on’ has solved, and always will solve, the problems of the human race.”
Calvin Coolidge
Hang in There!Hang in There!
“I know of nothing more important than perseverance.
Genius – that power which dazzles mortal eyes, is oft but perseverance in disguise.”
Henry Austin
“I know of nothing more important than perseverance.
Genius – that power which dazzles mortal eyes, is oft but perseverance in disguise.”
Henry Austin
If it wasn’t for youIf it wasn’t for you
Our boats would sink!!
And we’d never make it to shore….
Our boats would sink!!
And we’d never make it to shore….
OUR GREATEST CHALLENGEOUR GREATEST CHALLENGE
ACHIEVING BALANCE
RelationshipsHealthy dietAdequate sleepRegular exerciseTime for ReflectionRe-creation and Rejuvenation
ACHIEVING BALANCE
RelationshipsHealthy dietAdequate sleepRegular exerciseTime for ReflectionRe-creation and Rejuvenation
Balancing your head and your heart is very important.
Learn with your head; listen with your heart!
Use your head and your heart but don’t let your heart cause you to lose your head.
Balancing your head and your heart is very important.
Learn with your head; listen with your heart!
Use your head and your heart but don’t let your heart cause you to lose your head.
“The key to creating passion in your life is to find your unique talents and your special role and purpose in the world.”
“When you can give yourself to work that brings together a need, your talent, and your passion, power will be unlocked.”
Stephen R. Covey
“The key to creating passion in your life is to find your unique talents and your special role and purpose in the world.”
“When you can give yourself to work that brings together a need, your talent, and your passion, power will be unlocked.”
Stephen R. Covey
THE POWER OF PURPOSETHE POWER OF PURPOSE
What is life?Life is a gift..accept itLife is an adventure..dare itLife is a mystery..unfold itLife is a game..play itLife is struggle..face itLife is beauty..praise itLife is a puzzle..solve itLife is opportunity..take itLife is sorrowful..experience itLife is a song..sing itLife is a goal..achieve itLife is a mission..fulfill it
What is life?Life is a gift..accept itLife is an adventure..dare itLife is a mystery..unfold itLife is a game..play itLife is struggle..face itLife is beauty..praise itLife is a puzzle..solve itLife is opportunity..take itLife is sorrowful..experience itLife is a song..sing itLife is a goal..achieve itLife is a mission..fulfill it
The 8th HabitStephen R. CoveyThe 8th Habit
Stephen R. Covey
“Voice is unique personal significance…”“…voice lies at the nexus of
talent (your natural gifts and strengths), passion (those things that naturally energize, excite, motivate and inspire you), need (including what the world needs enough to pay you for), and conscience (that still, small voice within that assures you of what is right and that prompts you to actually do it).”
“Voice is unique personal significance…”“…voice lies at the nexus of
talent (your natural gifts and strengths), passion (those things that naturally energize, excite, motivate and inspire you), need (including what the world needs enough to pay you for), and conscience (that still, small voice within that assures you of what is right and that prompts you to actually do it).”
You’ve really got to careYou’ve really got to care
About being a role modelAbout our learnersAbout your colleagues and co-workersAbout education as our core missionAbout always striving to improve yourself through lifelong learningAbout making a difference
About being a role modelAbout our learnersAbout your colleagues and co-workersAbout education as our core missionAbout always striving to improve yourself through lifelong learningAbout making a difference
GRACEGRACE
Grace noun
1. Beauty or charm of form, composition, movement, or expression
2. An attractive quality, feature, manner, etc.
3. a) A sense of what is right and proper; decencyb) Thoughtfulness toward others
Grace noun
1. Beauty or charm of form, composition, movement, or expression
2. An attractive quality, feature, manner, etc.
3. a) A sense of what is right and proper; decencyb) Thoughtfulness toward others
In the midst of transitions and change – it is essential to exhibit grace under pressure
Positive attitudeFocused on others – not selfEncouraging othersMaking the transition as smooth as you canLeaving your position/place in better shape then when you arrived
In the midst of transitions and change – it is essential to exhibit grace under pressure
Positive attitudeFocused on others – not selfEncouraging othersMaking the transition as smooth as you canLeaving your position/place in better shape then when you arrived
We make a living by what we get.
We make a life by what we give.
Winston Churchill
We make a living by what we get.
We make a life by what we give.
Winston Churchill
HOW THEN SHALL WE SERVEHOW THEN SHALL WE SERVE
Give something back – in serving others you refuel your soul“Everybody can be great, because anybody can serve.You don’t have to have a college degree to serve.You don’t have to make your subject and verb agree to serve.You don’t have to know about Plato and Aristotle to serve.You only need a heart full of grace and a soul generated by love.”
Dr. Martin Luther King, Jr.
Give something back – in serving others you refuel your soul“Everybody can be great, because anybody can serve.You don’t have to have a college degree to serve.You don’t have to make your subject and verb agree to serve.You don’t have to know about Plato and Aristotle to serve.You only need a heart full of grace and a soul generated by love.”
Dr. Martin Luther King, Jr.
Final wordsFinal words
“Whether you think you can, or think you can’t, you are right.”
Henry Ford
“Whether you think you can, or think you can’t, you are right.”
Henry Ford
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