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1 Copyright © 2016 Deloitte Development LLC. All rights reserved.
This is your Future
A stepping stone in the evolution of the world
enabled by the exponential use of technology
3 Copyright © 2016 Deloitte Development LLC. All rights reserved.
DIGITAL LEADERSHIP
Is not just a business strategy, but a survival imperative.
Engaging around digital and exponential technologies.
NOT JUST FOR YOUR BUSINESS BUT FOR CLIENTS TOO.
Artificial Intelligence Genomics
Connected Home Internet of Things
Crypto-Currencies
Robotics3D Printing
Drones
Mobile Payments
Oculus RiftWearables
Electric and Connected Cars
Super Disruptors… Exponential Disruptors…
Mobile
Analytics
Social
Cloud
Web
Content
0
50
45
SHORT FUSE, BIG BANG LONG FUSE, BIG BANG
SHORT FUSE, SMALL BANG LONG FUSE, SMALL BANG
“The danger is not that
non-Telecoms companies
replicate the model, but
that by innovating around it
they fundamentally
undermine (it)”
Impact (%
change in b
usin
ess)
Industries most likely to be disrupted over 5 years, 2016
0 51 2 3 4
40
35
30
25
20
15
10
5
Construction
Wholesale tradeAccommodation and
food servicesManufacturing
Mining
Government services
Utilities
Agriculture
Education
Transport and post
Health
Recruitment and
cleaning
Retail trade
Arts and recreation
Timing (years)
Real estate
Professional services
ICT and media
Finance
Source – Deloitte Digital Disruption Map
©2016 Deloitte Touche Tohmatsu Limited
1800
1900
2000
18771926
1982
1963
1999
2001
2010
2005
1999
1995
©2016 Deloitte Touche Tohmatsu LimitedSource: Singularity University
©2016 Deloitte Touche Tohmatsu Limited
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Knee of Curve
Source: Singularity University
©2016 Deloitte Touche Tohmatsu Limited
Ye
ars
Company
0
20
15
10
5
Typical
Fortune 500
20
8
5
4
2 2
1 1
©2016 Deloitte Touche Tohmatsu Limited
Taxi Fleet
Research Libraries Classifieds
Book Stores Long Distance
Hotel Chains
©2016 Deloitte Touche Tohmatsu Limited
Shaving?Business Loan? Network
Thermostat? Home Manufacturing?Telephone?
©2016 Deloitte Touche Tohmatsu LimitedSource: Singularity University
©2016 Deloitte Touche Tohmatsu Limited
©2016 Deloitte Touche Tohmatsu Limited
©2016 Deloitte Touche Tohmatsu Limited
“It is not the strongest of the species that
survives,,
nor the most intelligent,,
but the one most responsive to change.””
- Charles Darwin
18 Copyright © 2016 Deloitte Development LLC. All rights reserved.
Copyright © 2016 Deloitte Digital LLC. All rights reserved.
Customer at the Center
Dynamic Data
IntelligenceOrchestrate
Change
Ignite Innovation
Deliver Platforms
Define Strategy
Derive Insights
Create Experiences
Optimize Impact
21 | Copyright © 2015 Deloitte Development LLC. All rights reserved.
Disruptive Advantage Starts Here
Remain relevant & competitive
Product of ONE
22 Copyright © 2014 Deloitte Development LLC. All rights reserved.
Through customer & digital advisory. Through technology. Through humanisation.
23 Copyright © 2014 Deloitte Development LLC. All rights reserved.
Through customer & digital advisory. Through technology. Through humanisation.
24 Copyright © 2014 Deloitte Development LLC. All rights reserved.
Through customer & digital advisory. Through technology. Through humanisation.
25 Copyright © 2014 Deloitte Development LLC. All rights reserved.
Through customer & digital advisory. Through technology. Through humanisation.
26 Copyright © 2014 Deloitte Development LLC. All rights reserved.
Through customer & digital advisory. Through technology. Through humanisation.
© 2016 Deloitte Consulting (Pty) Ltd27
Dep
th o
f C
on
su
ltin
g C
ap
ab
ilit
ies
Hig
hL
ow
LowHighBreadth of Consulting Capabilities
McKinsey &
Company
EYKPMGCognizant
Sapient
The Boston
Consulting Group
Capgemini
ConsultingMcorpCX
North
Highland
BearingPoint
PA Consulting
IBM
AccenturePwC
Bain &
Company
A.T. Kearney
Advancing Service
Breadth or Depth NeutralDiminishing Service
Breadth or Depth
Leaders
Visionaries
Challengers
Niche PlayersAb
ility to
Exe
cu
te
Completeness of Vision As of December 2015
Cognizant
CapgeminiNTT Data
Tata Consultancy Services
Accenture
IBM Global
Business Services
PwC
BearingPoint
Reply
Business & Decision
HCL Technologies
HP Enterprise Services
Tech
Mahindra
Infosys
Atos
Salesforce Services
Wipro
StrongWeak
Weak
Strong
ContendersStrong
Performers Leaders
Market presence
Capgemini
Accenture
KPMGCognizant
EY
TCS
Infosys
PwC
Challengers
IBM
Strategy
Cu
rre
nt
Off
eri
ng
#1CRM Magic Quadrant (Gartner) 2012 - 2015
Global Management consultancy by revenue
and strength of capability (Kennedy)
Customer Transformation – Sales,
Channels, Marketing & Service (Kennedy &
Gartner)Enterprise Mobility Service Leader
(Forrester)
Business Intelligence & Analytics
(Kennedy & Gartner)
Business Technology
Transformation (Forrester)
Gartner Magic Quadrant for
CRM and Customer
Experience Implementation
Services, Worldwide 2015
Kennedy Consulting: Customer
Strategy & Experience Consulting
Services 2015
Forrester Wave: Business
Transformation Consultancies
Q3 2015
28 | Copyright © 2016 Deloitte Development LLC. All rights reserved.28 | Copyright © 2015 Deloitte Development LLC. All rights reserved.
Deloitte Digital is creating a new model
for a new age—we’re are at intersect of
Strategic and Innovation thinking,
Emerging and Exponential Technologies
and Creative Design
.
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