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The World’s # 1 Web and E-mail Filtering Company
The World’s # 1 Web and E-mail Filtering Company
Content Filtering and SurfControl: Business Threats and Solutions
Presented by: Patrick Irwin
Product Marketing Manager
The World’s # 1 Web and E-mail Filtering Company
STOP Unwanted Content
“All Internet content you send, read or receive carries a risk.”
The World’s # 1 Web and E-mail Filtering Company
Internet content – consist of images, text, pages, files and objects that are either downloaded from web sites or contained in e-mails This content can include Adult sites, Hacking sites, malicious code, confidential material, Spam, offensive language…. This exposes organizations to productivity, security, network resource and legal risks Filtering helps businesses manage these risks
All Internet Content Carries a Risk
The World’s # 1 Web and E-mail Filtering Company
The World’s # 1 Web and E-mail Filtering Company
7.2
3.2
2003
2004
2005
2006
2007
2008
3.9
4.7
6.3
5.4
($Billion)
Secure Content Market 2003 – 2008
[CAGR 17%]
Source:IDC
The World’s # 1 Web and E-mail Filtering Company
The Market Explosion!
Source: IDCSource: IDC
WorldWide - 2007
Secure Content Market
• AntiVirus 15% CAGR• Web Filtering 27% CAGR• Email Filtering 36% CAGR
The World’s # 1 Web and E-mail Filtering Company
E-mail Boxes(Business)
806m
648m
2004
2005
2006
2007
754m699
m
20 Billion E-mails (non spam) 2007
The World’s # 1 Web and E-mail Filtering Company
What’s Driving the move to total filtering?
Improve productivity by minimizing wasteful surfing
Protect Network Resources (bandwidth) wastage from downloading and sharing bandwidth-hungry files
Protect against legal liability from harassing e-mail content
Security against viruses,
spam, and information leakage
The World’s # 1 Web and E-mail Filtering Company
Inappropriate content covers the Internet and spreads quickly throughout e-mail
This can be the foundation for lawsuits, harassment charges and criminal prosecution
Many Fortune 500 companies have paid out millions due to lawsuits based on objectionable e-mail and Web material
Typical problem content consists of:• - Racist, sexist, adult, hate, drug or other illegal
material• - Adult images• - Illegal/pirated software and music
Risks – Legal Liability
The World’s # 1 Web and E-mail Filtering Company
‘Infamous’ Events
Britannia Building Society take disciplinary actionagainst 9 staff for ‘amusing’ e-mailInvestment Bank miss $600m loss Norwich Union fined £450,000 e-mail defamationCisco e-mail all employees final resultsChevron paid $2.2M to a group of employees for ‘Why Beer is Better than Women’Bank of Ireland Executive resigned over ‘research’
The World’s # 1 Web and E-mail Filtering Company
The World’s # 1 Web and E-mail Filtering Company
The World’s # 1 Web and E-mail Filtering Company
The World’s # 1 Web and E-mail Filtering Company
40% of Internet usage at work is not business related (IDC)
In a 1000 user organization if each user spent only 30 minutes using the Web and e-mail for non-business purposes, then cost to the business is €25,000 per day!
Web distractions - Surfing sports, pornography, shopping, personal finance, and other non-work sites
E-mail distractions - Personal e-mail, chain letters, Spam
Risks – User Productivity
The World’s # 1 Web and E-mail Filtering Company
90% of company’s intellectual capital is in digital format (SC Magazine)• - A target for hackers• Can simply leave the business in an
Viruses in e-mails or in downloaded documents can spread through an organization’s network
Web based e-mail is an open door for viruses to enter and confidential documents to leave
Risks – Security
The World’s # 1 Web and E-mail Filtering Company
Confidential information leakage was ranked as the #1 content issue facing corporations beyond the spam epidemic.
24% of corporate e-mail users acknowledge receiving confidential information from employees at other companies.
84% of confidential information loss is generated internally by employees.
74% acknowledged financial losses due to security breaches, with 42% able to qualify their losses totaling over $265 million
Corporate Confidentiality
SurfControl Survey, February 2004
The World’s # 1 Web and E-mail Filtering Company
A recent network assessment at ‘Corporate X’ revealed over 80% of information passed using web based email represented one of the following:
Web based email?
Customer informationFinancial FiguresCVsIP Theft
and then there’s IM….
The World’s # 1 Web and E-mail Filtering Company
Director Responsibilities
Shareholder Responsibilities
Employee Responsibilities
The World’s # 1 Web and E-mail Filtering Company
All outgoing communication is a potential privacy leak.
All internal communication is a potential legal risk.
All unfiltered communication is a threat to revenues.
Corporate Confidentiality
The World’s # 1 Web and E-mail Filtering Company
Ever Hit send by mistake
?
The World’s # 1 Web and E-mail Filtering Company
35% of e-mails are not business related, 20% have attachments
40% Internet usage not business related
Streaming media, large files, freeware, popups and banner ads gobble up network bandwidth
Not managing Internet content severely impacts critical business activity
Risks – Network Resources
The World’s # 1 Web and E-mail Filtering Company
SurfControl Web Filter v. 5.0for ISA2004
The World’s # 1 Web and E-mail Filtering Company
Policy Based Control
“Simple Rules Engine which gives the power to define
who can do what, when and how”
“Simple Rules Engine which gives the power to define
who can do what, when and how”
Specify access by - Time surfed or- Data amount
The World’s # 1 Web and E-mail Filtering Company
Multiple Deny Pages
Link each rule to
related place in the
company’s online AUP
Access Denied
To www.playboy.com
John Smith please call HR on ext 145 and an email has been sent to your
wife.
The World’s # 1 Web and E-mail Filtering Company
Reporting Web based and easily customised Scheduled, on-demandOutput formats: e-mail, pdf, htm, csv, rtf
The World’s # 1 Web and E-mail Filtering Company
SurfControl Mobile Filter
Web filtering for wireless workersThin client architectureApplies company Internet Policy
The World’s # 1 Web and E-mail Filtering Company
Worldwide Offices
A Global Company
The World’s # 1 Web and E-mail Filtering Company
A Global Company: A Global Presence
Customers in 133 countries Content understanding covering 65 languages Fully localized web + e-mail products for Japan
and China… Over 540 dedicated employees working from ten
countries Offices in US, UK, Benelux, France, Germany,
Austria, Italy, Singapore, Australia, China Global technology partners include CheckPoint,
Cisco, IBM, Nokia, Microsoft and Netscreen
The World’s # 1 Web and E-mail Filtering Company
A Global Company: A Global Presence
Went public in June of 1998 Listed on LSE’s TechMARK and Nasdaq Europe 95%+ free float – large institutions, long positions Major US presence - 65% of revenues Significant corporate customer focus - 83% of
revenues Profitable under GAAP, highly cash generative Global company - # 1 in web and e-mail filtering
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