THE FUTURE OF PUBLIC TRANSPORTATION Tiago Farias CARRIS€¦ · New customer expectations New...

THE FUTURE OF PUBLIC TRANSPORTATION Tiago Farias

CARRIS

4TH INDUSTRIAL REVOLUTION

More urban, more demand, more players, more complex, more risks

New players, with investment capabilities and great dynamism

New customer expectations

New common challenges (space management, regulation, …)

TRENDS IN URBAN MOBILITY

New players, with investment capabilities and great dynamism

New customer expectations

New common challenges (space management, regulation, …)

TRENDS IN URBAN MOBILITY

New players, with investment capabilities and great dynamism

New customer expectations

New common challenges (space management, regulation, …)

TRENDS IN URBAN MOBILITY

New players, with investment capabilities and great dynamism

New customer expectations

New common challenges (space management, regulation, …)

TRENDS IN URBAN MOBILITY

TECHNOLOGICAL TRANSFORMATION

Digitalization of customer communication processes

‘CASE’ – Connected, Autonomous, Shared, Electric

Physical and information infrastructure (V2I, I2V)

THE FUTURE OFPUBLIC TRANSPORT

TRANSFORMATION@CARRIS

Lisbon: 2 major goals - mobility and housing

PUBLIC TRANSPORTS AND THE FUTURE

Fonte: CML

THE TARGET

Private Cars Public Transport Others (incl. Walking)

Source: CML / INE Censos

Shifting 150.000 daily users from private vehicles to sustainable modes of transport

• Better service

• More accessible

• More Integrated

TRANSFORMING PUBLIC TRANSPORT IN L ISBON

ABOUT

80 lines

+600 buses

53 trams

6 funiculars + 2 elevators

2400 staff

125.000.000

passengers/year

2069 stops

BETTER SERVICE

Increase offer

More accessible and comfortable

More sustainable and efficient

More customer oriented

TRANSFORMING PUBLIC TRANSPORT IN L ISBON

Source: AML

Source: OTLIS

• Better service

• More accessible

• More Integrated

TRANSFORMING PUBLIC TRANSPORT IN L ISBON

• Better service

• More accessible

• More Integrated Source: OTLIS

_Towards Mobility as a Service

THE FUTURE OF PUBLIC TRANSPORTATION?

OBRIGADOT I A G O . F A R I A S @ C A R R I S . P T