View
0
Download
0
Category
Preview:
Citation preview
The Future of Learning in Organizations: Integrated Learning Ecosystems
John Gilleeny, Ed.D., CPLP • Simpson Gumpertz & Heger
What comprises an Ecosystem?
2
3
What comprisesa LEARNING Ecosystem?
Objectives
4
• Clarify the key characteristics of learning ecosystems.
• Examine real-world examples and proven strategies for developing thriving learning ecosystems.
• Examine approaches to resolving implementation challenges and overcoming resistance to organizational change.
5
Ecosystem: “Elements” and “Roots”
6
Ecosystem: “Elements” and “Roots”
Roots
• Leader Buy-In/Support• Partnerships• Skill/Content Maps• Communication/Branding• A Central Hub
The Elements fill the ecosystem. The roots keep it from “washing away.”
Elements
• People Resources• Physical Resources• Technology Resources• Activities/Approaches• Learner Characteristics
7
“Elements”
PeopleResources
PhysicalResources
TechnologyResources
Activities/Approaches
LearnerCharacteristics
Support Staff/Designers
Artifacts/Examples/Mock-Ups
LMS/HRIS/LCMSCMS/LRS
Roundtables/Discussions/Group Work/Brainstorming
Skills/Efficacy/Autonomy
Technical Staff/SMEs
Media Walls/Large Displays/Whiteboards
Intranet/Databases/Search Engines/MOOCs/Wikis
Presentation/Facilitation/Story-Telling
Needs/Styles
Program Sponsors/Managers
Whitepapers/Books/Magazines/Letters
Audio/Video/Modules/Webinars
Action Learning/On-the-Job
Preferences
Leaders/Directors
Seminars/Meetings/On-Site
Laptops/Desktops/Mobile Devices
Games/Quizzes/Team Building
Background/Experience
Outside Vendors Drones Social Networks Coaching/Mentoring Attitudes/Beliefs
Clients/Partners/Customers/Suppliers
Posters/Signage/Charts/Diagrams
Desktop Publishing Flipped Classroom/Collaborative Learning
Expectations
Ambassadors/Liaisons
Job Aids/Guides VR/AR/AI Informal/Self-Directed
Position/Rank
8
“Roots”
Leader Support Partnerships Skills/Content Maps
Communication/Branding
Central Hub
Align on program vision and mission.
Manager Input(content design, delivery, decision-making).
“Touchpoint” Cadence/Rhythm(stepwise scaffold of activities and resources).
Over Communicate:“Rule of 13”.
Create a hub with a landing page for each event/major initiative (integrate).
Visible “Rah-Rah” for employees and managers.
Employee input (content design, decision-making).
Scaffold to add layers and avoid a “vacuum” between touchpoints at each level.
All content and communicationsreiterates core values, core competencies.
Self-paced learning.
Pressurizer/Catalyst if resistance.
Vendor/Client input (content design, decision-making).
Wherever possible combine disparate “trainings” into retreats (Gestalt).
All conduits available (e-mail, intranet posts, swag, PSAs, blogs).
Create several Doors to the same “room”.
Adopt “Good Enough” Principle
9
InternalSMEs/Sponsor
Presentation
Manager Input Employee Input
E-mail and IntranetCampaign
Tables/Pods
10
Internal/External SMEs/Sponsors
Presentation
Job Aids/QRGs
Manager Input
Ambassadors
E-mail, Intranet, Branding, PSAs
Action Learning
Pre-work Modules
Tables/Pods On-Site/Mock Up
Vendor Input
Employee Input
Leader Support
11
SMEs
Presentation
Job Aids/QRGs
Manager Input
Ambassadors
E-mail, Intranet, Branding, PSAs, Swag,
Highlight Reels
Action Learning
Pre-work Modules
Tables/Pods
On-Site/Mock Up
Vendor Input
Employee Input
Leader “Rah-Rah”
Leader Support
Knowledge Share Wiki
Games/Team Building
Personality Assessment
Landing Page
DiscussionsMentoring
Cadence/RhythmTie in Core Values/Core Competencies
12
Negligible L+D function with little
connection to business goals or
support from people or processes.
No link between tools.
1Nascent
Ecosystem
Small L+D function with some
connection to business goals and
support from people or processes.
Minor links between tools.
2Budding
Ecosystem
Moderate L+D function connected to some business goals
and supported by people and processes.
Multiple links between tools.
3Diffusing
Ecosystem
Robust L+D function, connected to
business goals and supported by people
and processes. Substantial links between tools.
4Maturing
Ecosystem
Robust and integrated L+D
function, connected to business goals and supported by people
and processes. Substantial links between tools.
5SeasonedEcosystem
MATURITY CONTINUUM
13
Building Thriving Ecosystems
Case Study: Simpson Gumpertz & Heger
14
Insights/Innovation
Connections/Collaboration
Pride/Ownership
Elevate
Set a Clear Vision + Mission
15
Connect Competencies and Values
16
Develop a Cadence/Curriculum Map
17
Embrace the “Gestalt” of Retreats
The whole is greater than the sum of parts.
18http://www.agilemodeling.com/essays/barelyGoodEnough.html
Live and Proselytize “Good Enough”
Value
Effort
Good Enough
Ideal Realistic
PerfectionDangerZone
19
Sleep, Creep, then Leap!
• Plan but embrace “Good Enough”.• Be patient and give elements/roots space.• Prune and weed often (not everything takes).• Each year is a new opportunity to refine/experiment.
MATURITY CONTINUUM
20
Partners Become your Strongest Roots
• Leaders• Managers• Subject Matter Experts• Vendors/Clients• Support Staff• Ambassadors• Liaisons
21
Create a Brand, and Brand Everything
22
When in Doubt, Over-Communicate
• The “Rule of 13”.• Reiterate core values +
core competencies.• Brand, brand, brand.• Use every conduit
available (e-mail, intranet blogs, swag, videos, infomercials, highlight reels, collateral).
23
Create a Central Hub
24
Provide Several Doors to Every Room
25
Blend, Baby, Blend
26
Case Study #1: Senior Staff Retreat
Vendor Partner
27
Core ValuesCompetencies
Personality Assessment
Leader “Rah-Rah”
Roundtable
BrainstormingJob Aids
Pre-work Module
Team Building
Branding
28
Communication: Pre-Retreat PSA
29
Communication: Post-Retreat Highlights
30
Case Study #2: SGH Boot Camp
31
All evaluations are available on the HR Summit Cloud Website which can be found inside the
back cover of your event guide.
https://www.surveymonkey.com/r/JohnGilleeny
Thank you: Please Evaluate My SessionThe Future of Learning in Organizations: Integrated Learning Ecosystems
Recommended