The Digital Supply Network · Decision support technologies Provide computing power, intelligence,...

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The Digital Supply Network: A New Era of Supply Chain

Visibility & Resiliency

TODAY’S PRESENTERS

Prof. Morgan Swink Ph.D.Texas Christian University

Executive Director, Neeley Supply and Value Chain Centerand James L. and Eunice West

Chair in Supply Chain Management

Cindy ElliottEsri

Global Market Strategy, Manufacturing & Supply ChainSenior Industry Fellow, Aston Business SchoolCenter for Servitization Research & Practice

Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation

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Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation

Type of Technology Capabilities Examples

Decision support technologiesProvide computing power, intelligence, and data management, making higher-quality decisions faster.

•Advanced planning systems (APS) •Supply chain network design•Management and execution systems (TMS) (WMS) (MES) (YMS) (OMS)•Forecasting and demand management•Advanced analytics and machine learning

Processing technologiesAutomate transactions and material processing to provide 24/7 resource availability, faster processing, improved consistency, and cost.

•Programs, software robots •Computer-aided design and machining, 3D printing •Industrial robots, flexible manufacturing systems (FMS)•Drones and driverless vehicles•Automated storage and retrieval systems (AS/RS)

Communications technologiesCreate greater accuracy, currency, connectivity and visibility, speeding flows of richer forms of information.

•Sensors, scanners and radio frequency identification (RFID)•The Internet: Wi-Fi, narrow band, cellular, microwave, radio, etc.•Satellites, fiber optics, etc. •Electronic data interchange (EDI), global data synch network (GSDN)

Integrative technologiesCombine data management, communications, visibility, traceability, decision support, and processing capabilities.

•Cloud computing and services/Blockchain•Mobile applications and wearables •Augmented and virtual reality, global positioning systems (GPS)•Enterprise resource planning (ERP) , Product life cycle management (PLM), Relationship management (CRM) (SRM) (CPFR)

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Enabling Technologies for the Digital Supply Chain

Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation

Technology Evolution and Business Model Emergence

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Smart Phones

Dispatching Algorithm

Credit System

Rating System

GPSBuyers/Sellers Critical Mass

Payment System

User Interface

Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation

Digital Supply Chain Capabilities

Visibility

Intelligence

Productivity & Customer

Experience

Agility & Customization

Insi

ght

Action

Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation

Intelligent Supply Chain

Connected- Combining- Filtering- Structuring- Reporting

Intelligent- Visualizing- Diagnosing- Predicting- Prescribing- Cognifying

Adaptive- Alerting- Matching- Orchestrating- Automating- Giging

Inter/Intra Organizational Integration- Systems - Structure - Roles

Sense

Analyze

Predict

Respond

Intellectual Capital- Talent - Knowledge - Skills

IoTDigitized- Sensing- Capturing- Standardizing

Data Information Insight Action

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Copyright © Morgan Swink (2017). All Rights Reserved.Center for Supply Chain Innovation

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Thank

You!

Center for Supply Chain Innovation

The Digital Supply Network: A New Era of Supply Chain

Visibility & Resiliency

• Visualize a Holistic, Live Digital Global Operating Picture

• Understand Real-time Global Network Relationships and Alerts

• Equip Teams to Take Actions Proactively

- Address Incidents Before They Happen

- Uncover New Business Opportunities

3 KEY CONCEPTS

KNOW WHAT MATTERS

• Turn On Digital Global Operating Picture

• Enable Faster, Better Decision Making

KNOW CONNECTIONS

• View How Everything’s Connected

• Enable Resiliency Throughout Network

KNOW IMPACTS

• Know Instantly What’s At Risk

• Take Action to Keep Business Running

FROM FIELD TO CONSUMER

KNOW ALERTS

• Visualize Alerts in Real-time

• Interrogate Incidents to Reroute Assets

Truck 6

Truck 35

Truck 32

KNOW ALERTS

Operator: Old Dominion

Destination: Cleveland, OH

Incident: WB PA TPK

Mile 62, Multi-car Accident

All lanes stopped for

emergency crews

Original ETA: May 23, 2017

Revised ETA: May 25, 2017

• Monitor Global Assets in Real-time

• Proactively Manage Around Delays

DELAY ADVISED ALTERNATE SUPPLY

KNOW GAPS

• Understand Customer Landscape

• Strengthen Capacity to Address Gaps in SLAs

KNOW COVERAGE

• Quantify New Business Opportunities

• Optimize Service Levels and Upsell

OPTIMIZE SERVICE LEVELS

KNOW INSIGHTS ANYWHERE

The Digital Supply NetworkNew Era of Supply Chain

Vis ib i l i ty & Resi l iency

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