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Telehealth and Telecare Strategy 2012-2015. Justine Westwood. BACKGROUND. NHS 24 took on responsibility for SCT in April 2010 SCT Strategic Framework 2010-2012 NHS 24 took on responsibility for National Telecare Programme in April 2011 Telecare Action Plan 2011-2012 - PowerPoint PPT Presentation
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Telehealth and Telecare Strategy2012-2015
Justine Westwood
BACKGROUND• NHS 24 took on responsibility for SCT in
April 2010• SCT Strategic Framework 2010-2012• NHS 24 took on responsibility for
National Telecare Programme in April 2011
• Telecare Action Plan 2011-2012• NHS 24 Strategy Development 2012
CONTEXT• SGHD 2020 Vision• Quality Strategy• Digital World (SG Digital Strategy; NHS 24 Horizon
Scanning)• Public Sector Finances• Scotland and Health and Demography of Scotland• Christie Commission• SGHD e-Health Strategy (and emerging Citizens e-
Health Strategy)• Health and Social Care Integration• Manifesto commitments (cancer; health inequalities;
early years)• National Telehealth and Telecare Strategy
NHS 24 STRATEGY – RECENT PROGRESS IN PAST 3 YEARS
• Strong performance and delivery• Creativity and innovation• Expansion of and accelerating development
of channels and services• Unscheduled care OOHs now only one of a
wide range of services• Recognised as contributing more to NHS
Scotland and NHS Boards• Reputation of organisation positive
• Telestroke Networks – covering 11 Health Boards• Paediatrics – Unscheduled Care / Decision Support;
Maternity Telehealth• Long Term Conditions – Pulmonary Rehabilitation; Home
Monitoring• Mental Health – Forensic Psychiatry; Dementia Support for
Care Homes• National Infrastructure• Education and Training• DALLAS• Europe – Regional Telemedicine Forum; Momentum; CASA;
pipeline projects
SCTT – RECENT PROGRESS IN PAST 2 YEARS
1. Continue to improve, expand and develop services – expect continued growth in services and channels
2. SFLA/Service Redesign and ‘111’ – huge programmes of change
3. “Multichannel NHS Services” – bigger than just NHS 24
4. Role of NHS 245. Small ‘start up’ to ‘mature medium’ – implications
NHS 24 STRATEGY – KEY MESSAGES FOR NEXT 3 YEARS
KEY MESSAGE (1) – IMPROVE, EXPAND, DEVELOP INCLUDING…
NHS inform Care Information Scotland
CBT Living Life Computerised CBT
Taking Measures MSK
Patient Reminder Service Perinatal Advisory Service
Web cam Web chat
Life Begins @ 40 STV Health Centre
Digital TV SMS text
Facebook Twitter
• NHS in Scotland ‘going multichannel’
• More collective approach across NHS in Scotland (and Health and Social Care; and Public Services)
• More joined up, more focussed, collective effort and ownership
• NHS 24 vital player
• Supporting SGHD
KEY MESSAGE (3) – MULTICHANNEL NHS
SERVICES
internetTV
TelecareFace
2FaceSMS
video
mobile
phone
• National Asset• Delivery of services• Leading• Facilitating• Resource supporting NHS Scotland• Horizon Scanning discipline• Research and Development• Academia and Industry links and partnership• Across Health and Social Care• Across Public Services• Europe• Enterprise• Innovation
KEY MESSAGE (4) – ROLE OF NHS 24
SCTT 2012-2015
SCOTTISH GOVERNMENTNATIONAL TELEHEALTH
AND TELECARE STRATEGY
NHS 24 STRATEGY
SCTT ACTION PLAN
HEALTH BOARDS,LOCAL AUTHORITIESVOLUNTARY SECTOR
OTHER STAKEHOLDERS
NATIONAL TELEHEALTH AND TELECARE STRATEGY
• Reflect Scottish Government’s 2020 vision• Identify vision for Telehealth and Telecare in
Scotland• Identify what success will look like
SCTT Action Plan will ….
• respond to the National Strategy clarifying the contribution SCTT can make;
• respond to the recommendations made by Audit Scotland;
• respond to the requests made by Health Boards and Local Authorities;
• progress well defined opportunities;
Role of the SCTT• Consultation and Facilitation• Sharing of Good Practice• Research and Innovation• Technical Expertise• Support development of new services and service redesign• Programme Management• Sharing information and transferring knowledge• Scotland’s Ambassador for Telehealth and Telecare in Europe
Timescales• NHS 24 Strategy published April 2012
• National Telehealth and Telecare strategy published April 2012
• SCTT Action Plan published May 2012
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where you can sign up and view the Telehealth and Telecare Learning Network webcasts.
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