Team Building for Early Childhood Educators October 4, 2014 Workforce Solutions Cameron Educator...
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- Team Building for Early Childhood Educators October 4, 2014
Workforce Solutions Cameron Educator Conference Dr. Alex. Garcia
http://rgvprofessor.weebly.com/
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- Support is yours with team work
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- Team Work?
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- What is a ? Is there an I in team ? A team is a collection of
individuals guided by a common purpose striving for the same.. With
a good team, the whole is better than the sum of the parts
(Mallory, 1991).
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- What is Teamwork & Team Building? Teamwork : Concept of
people working together Team player: A team player is someone who
is able to get along with their colleagues and work together in a
cohesive group Team Building: Process of establishing and
developing a greater sense of collaboration and trust between
members
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- Teams A group becomes a team when: 1.Leadership becomes a
shared activity 2.Accountability shifts from strictly individual to
both individual and collective 3.The group develops its own purpose
or mission 4.Problem solving becomes a way of life, not a part-time
activity 5.Effectiveness is measured by the groups collective
outcomes and products
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- Why Should We Be a Team? When staff use their skills and
knowledge together, the result is a stronger agency that can
fulfill its mission To provide accurate information that would
assist individuals in achieving a better quality of life. People
working together can sustain the enthusiasm and lend support needed
to complete the work of each program.
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- IIMCHL Good Reasons to form a Team To solve problems by drawing
on the talents of variety of individuals. To foster togetherness in
the workplace while tackling projects. To reduce or eliminate a
lack of communication among staff members on projects. To heighten
productivity by encouraging an atmosphere of cooperation. To
achieve a solution that might be unpopular to some but is the
desire of the majority.
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- How does a Team Work Best? A Teams succeeds when its members
have: a commitment to common objectives defined roles and
responsibilities effective decision systems, communication and work
procedures good personal relationships
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- Team Morale Depends On Support Resources Communication
Personalities
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- Teamwork Skills (H.E.L.P.) Helping Encouraging Listening
Participating
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- 3 Cs of Team Players Committed Collaborative Competent
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- Eight Characteristics of Effective Team Players
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- Every Team Member Can Helpno matter how small!
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- Recipe for a Successful Team Commitment to shared goals and
objectives Clearly define roles and responsibilities Use best
skills of each Allows each to develop in all areas
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- Recipe for Successful Team Effective systems and processes
Clear communication Beneficial team behaviors; well-defined
decision procedures and ground rules Balanced participation
Awareness of the group process Good personal relationships
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- IIMCHL Eight Characteristics of Effectively Functioning Teams
(Larson and LaFasto, 1988) A clear elevating goal A results driven
structure Competent members Unified commitment A collaborative
climate Standards of excellence External support and recognition
Principled leadership
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- Characteristics of an Effective Team Members talk about, and
agree upon how the team will operate. Goals established by Arvin
Meritor are discussed and the team plans. on how to meet them.
Members can express their feelings and ideas. Boundaries are
identified and discussed. Disagreements are constructively
addressed. Everybody contributes to the work of the team. People
are responsible for leading when needed; people follow in support
of the leader.
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- IIMCHL Weak Reasons to form a Team To lighten the workload of
the supervisor (this requires delegation.) To make workers transfer
knowledge to one another to save educational costs (these people
need training.) To determine the opinions and working styles of the
staff (this organization need improved communication.) To get the
staff to work harder (they need better supervision or motivation
and rewards.)
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- Principles of Effective Communication What is communication?
The transfer of intended meaning. What is communicated? Ideas
Opinions Concepts Orders, instructions Feelings
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- Principles of Effective Communication Methods of communication.
Verbal Written Body Language Example (action or lack of action)
Causes of Communication Problems Lack of eye contact One-way
communication only Lack of mutual understanding of goals or desired
results Different frames of reference Feelings
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- Circle Story Activitya lesson in listening The group forms a
circle. A member of the group suggests a title of a story that has
yet to be written. Such as: The Silly Shark. Then the group tells
the story by each person in the circle speaking one word at a time.
The challenge is to listen to what has been said very closely so
your word will fit with the others and continue the story. It is
important not to have any preconceptions as to where the story is
going. There is no way for one person to control the story.
Listening is also important to hear when a sentence has ended and a
new one needs to begin. This continues until the group as a whole
has ended the story. 25
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- Line Story exercise A group of five form a line facing the rest
of the group. The leader sits or crouches so the players can be
seen. A suggestion for a title of the story is gotten from the
audience (i.e. the rest of the group). The leader points at one
person in the line. That person must start telling the story. When
the leader points at another person in the line that person must
continue the story. Not only must they continue the story but they
must begin exactly where the other person left off mid word or
mid-sentence. If the new person does not continue where they should
they sit down. If a player keeps speaking after the leader points
at a new person the player sits. If a player hesitates for two
seconds before speaking they must sit. If the player makes no sense
at all they must sit. The leader calls the players out just like
they do in baseball. Leader,Youre out!. Then everyone claps as the
outted player sits. After each elimination a new chapter number is
given to the story. The leader reminds all what chapter they are up
to and what the title of the story is. 26
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- A. Principles of Effective Communication Defensive vs.
Supportive Climates. Evaluation (judging) - implied (expression,
speech, tone,etc.) Control - evokes resistance (perception of
implied inadequacy) Superiority - indicates unwillingness to
cooperate Manipulation - causes feelings of resentment Defensive
Climate Factors Description - view speech as genuine request for
information. Problem orientation - show sincere desire to
collaborate Empathy - sender identifies with receivers problems
Equality - defensiveness reduced Provisionalism - sender
communicates willingness to be flexible Supportive Climate
Factors
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- A. Principles of Effective Communication The Way to Effective
Messages Think through what you want to say before you say it.
Simplify your message. Be specific; dont beat around the bush. Try
to be as brief as possible. Dont assume. Review important
points.
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- A. Principles of Effective Communication Ineffective Youre
rude. Effective Youre finishing my sentences for me.. Juanita, dont
you think Eds chicken sort of reminds you of something from The Far
Side. Ed, Ive got some second thoughts about your barbecued
chicken. How many times have you been late this month? Is there
something preventing you from being on time? That will get you into
trouble. If you continue to come to work late, youll leave me no
choice but to put you on probation
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- Principles of Effective Communication Effective Feedback
Techniques Feedback is simply letting the speaker know you are
listening. Respond with statements or questions like: - - You
believe that... - - Are you saying that... (triggering phrases, not
judgemental) - - Youre concerned about... - - Tell me more... - -
Can you give me an example?... - - Tell me in your own words... Ask
questions - - How? What? Where? Who? When? Why? Feedback is
probably the most under-used yet most helpful skill Feedback is
probably the most under-used yet most helpful skill in
communication. in communication. Use door openers to encourage
speaker.
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- Giving Constructive Feedback Be descriptive Don't use labels
Dont exaggerate Dont be judgmental Speak for yourself
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- Giving Constructive Feedback Use I messages. Restrict your
feedback to things you know for certain. Help people hear and
accept your compliments when giving positive feedback.
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- Receiving Feedback Listen carefully. Ask questions for clarity.
Acknowledge the feedback. Acknowledge the valid points. Take time
to sort out what you heard.
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- Principles of Effective Communication Avoiding Verbal Turnoffs
Certain responses come across as rejection of another persons
thoughts or feelings. Speaker may become defensive. Preaching:
Preaching:........ You should take my advice... Judging
Judging:......... But youre wrong! Outdoing Outdoing:......... You
think you had it bad? Blah, blah, blah... Withdrawing
Withdrawing:...... Forget it! Patronizing: Patronizing:........You
dont really feel that way. Preaching: Preaching:........ You should
take my advice... Judging Judging:......... But youre wrong!
Outdoing Outdoing:......... You think you had it bad? Blah, blah,
blah... Withdrawing Withdrawing:...... Forget it! Patronizing:
Patronizing:........You dont really feel that way.
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- Principles of Effective Communication Avoiding Verbal Turnoffs
Killer Phrases throw up road blocks to potential solutions. When
someone uses a killer phrase, the speaker can only: - - Fight back
- and how often is that productive? - - Ignore it - but the damage
is done. - - Sit down and shut up - and the idea dies.
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- Principles of Effective Communication Keys to Effective
Listening The Bad Listener The Key The Good Listener Continually
interrupts. Stop Talking Gives speakers time to say what they have
to say. Tunes out if delivery is poor. Judge Content not Delivery
Judges content, skips over delivery errors. Tends to enter into
arguments. Hold Your Fire Holds temper, doesnt jump to conclusions.
Listens only for facts. Listen for Ideas Listens for important
themes. Influenced by who speaker is. React to ideas, not speaker.
Shows little attention, or fakes it. Show Interest Pays attention
to what speaker says, not who they are. Actively listens to
understand rather than only to reply. Is easily distracted. Resist
Distractions Avoids distraction, knows how to concentrate. Gives no
feedback. Asks Questions Encourages speaker to develop points
further. Reacts to emotional words. Keep an open mind Knows loaded
words and phrases, but does not get hung up on them. Remember: You
cant listen if youre talking.
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- Principles of Effective Communication Basic Principles for
Human Relations Create a supportive climate for all your
interpersonal relationships. - - Take constructive approach Avoid
personal attacks by taking a problem-oriented approach. - -
Objectively focus on the situation Respect and enhance the
self-esteem of others. - - Necessary for creating a supportive
climate Set the example by taking constructive action at every
opportunity. - - Look for improvement opportunities and take
action.
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- Principles of Effective Communication Communication Essential
to teamwork - have a clear understanding of common targets. Best
tools for building cooperative relationships between employees.
Vital to the success of the company. Examples of effective
communication: Assisting the team leader in developing standardized
work instructions. Communicating necessary information between team
members. Attending and participating in team meetings to
continuously improve performance.
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- Tuckman Model of Team Life Cycle
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- Stage 1: FORMING The Team defines the problem agrees on goals
and formulates strategies for tackling the tasks determines the
challenges and identifies information needed Individuals take on
certain roles develops trust and communication
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- Stage 2: STORMING During the Storming stage team members:
realize that the task is more difficult than they imagined have
fluctuations in attitude about chances of success may be resistant
to the task have poor collaboration
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- Storming Diagnosis Do we have common goals and objectives? Do
we agree on roles and responsibilities? Do our task, communication,
and decision systems work? Do we have adequate interpersonal
skills?
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- Stage 3: NORMING During this stage members accept: their team
team rules and procedures their roles in the team the individuality
of fellow members Team members realize that they are not going to
crash-and-burn and start helping each other.
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- Stage 4: PERFORMING Team members have: gained insight into
personal and team processes a better understanding of each others
strengths and weaknesses gained the ability to prevent or work
through group conflict and resolve differences developed a close
attachment to the team
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- Stage 5: ADJOURNING Team members have: Conducts an assessment
Recognizes team and individuals for participation and achievement
and an opportunity for members to say personal goodbyes.
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- StageThemeIssue FormingAwarenessInclusion
StormingConflictControl NormingCooperationCohesion
PerformingProductivityTeam Identity
AdjourningSeparationCompletion
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- Conclusion When people believe in each other, when they believe
that each team member will bring superior skills to a task or
responsibility, that disagreements or opposing views will be worked
out reasonably, that each members view will be treated seriously
and with respect, that all team members will give their best effort
at all times, and that every one will have the teams overall best
interest at heart, then excellence can become a sustainable
reality.
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- Everyone Has to Hang in There!
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- References Larson, C., & La Fasto, F.M.J. (1989). Teamwork:
What must go right/what can go wrong. Beverly Hills, CA: Sage.
Mallory, C. (1991). Team Building: How to build a Winning Team.
Shawnee Mission, KS; National Press Publications. Tuckman, B.
(1965) Developmental Sequence in Small Groups. Psychological
Bulletin, 63, 384-399. Tuckman, B. & Jensen, M. (1977) Stages
of Small Group Development. Group and Organizational Studies, 2,
419-427.