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7/27/2019 Team Building and Teamwork Slideshow (Final)
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Rachel ClaybergNichole Lynch
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Why do companies use teams?Satisfies the human social need to belong
Two heads are better than one
The whole can be greater than the sum of itsparts
Team members build trust and want to helpeach other
Promotes better communication
Multiplies the potential of individual members
Produces positive peer pressure
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Provides a framework that will increasethe ability of employees to participate inplanning, problem solving, and decision
making.
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MakeupShould be composed of people who are
most likely going to be able to satisfy the
teams mission effectively.Commitment to the team and its purpose.
Diversity of skills and personalities.
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What are some traits that can contributeto the success of a team?
Honesty/integrity InitiativeSelflessness Patience
Dependability Resourcefulness
Enthusiasm Punctuality
Responsibility Tolerance/sensitivity
Cooperativeness Perseverance
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Roles and ResponsibilitiesTeam Leader
Team Recorder
Team Quality AdvisorTeam Member
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Team LeaderOfficial contact between the team and the
rest of the organization
Official record keeperServe as a team member
Implement team recommendation
Will be the coach for the rest of the team
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CoachingTeam leaders should facilitate team
development and continuous improvement Give teams a clearly defined charter
Make team development and team buildingconstant activities
Mentor team members
Promote mutual respect between themselves
and team members Positively promote diversity within the team
Employee empowerment
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Team RecorderTakes minutes during team meetings
Assists the team leader with other types of
correspondence that is generated by theteam
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Team Quality AdvisorFocuses on team processes and how decisions
are madeAssists the team leader in breaking down tasks
into component parts and assigning those partsto other team members
Helps the team leader prepare for meetingsHelps the team members learn to use the
scientific approachHelps team members convert their
recommendations into presentations that can bemade to upper management
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Team CharterTeam Mission
Ground Rules
Team Goals
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Mission StatementBroad, encompasses all activities, progress
can be measured and SIMPLICITY
Ex. The purpose of this team is to reducethe time between when an order is takenand when it is filled, while simultaneouslyimproving the quality of products shipped.
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Ground RulesAgreed upon by the whole team
Describes agreed upon actions and
characteristics of team members
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Goals: reaching the missionAd Hoc Teams
Permanent Teams
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Four-Step ApproachAssess
Plan
ExecuteEvaluate
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Look for strengths and weaknesses inteam members
For a team to be successful, the
following characteristics are needed:A clear direction that is understood by all
team members
Team players
Understood and accepted accountabilitymeasures
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PlanningBased on the results of a needs assessment
Activities should be based on the strengths
and weaknesses of the needs assessment
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ExecutionJust-in-time
Continuous improvement
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EvaluationEffectiveness can be measured based on
how well weaknesses identified in the needs
assessment were strengthened.Re-administer the needs assessment
Could result in additional team buildingactivities
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Communication
Structure
Personal
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Set a positive example of teamwork andresolving conflicts at a company level
Identify and address the conflict
Turn into a positive experienceIncrease employees communication and
interpersonal skills
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Resolution Strategies:Acknowledge that the conflict exists.
Gain common ground.
Seek to understand all angles.Attack the issue not each other.
Develop an action plan.
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Basic RequirementsThe behaviors that are expected must be
communicated to all those affected so theyknow exactly what is meant by rewardableperformance.
Both team leaders and team members mustbe explicit about what behaviors areexpected, why they are necessary, and howthey will be recognized and rewarded.
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Nonmonetary RewardsDifferent people respond to different
incentives.
Organization should survey employeesbefore implementing nonmonetaryincentives.
Set up a system where the employee can
select the award that appeals to them.
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One of the strongest motivators isrecognition.
There are many ways to ensure that
employees are recognized for theiraccomplishments and theircontributions.
Above all, recognize and reward goodperformance.
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Write a letter to the employees family.
Arrange for a senior-level manager tohave lunch with the employee.
Have the CEO call the employeepersonally to say thank you.
What are some other recognition
strategies?
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http://www.youtube.com/watch?v=jF80RqLkl6E
http://www.youtube.com/watch?v=DX2ekG5ken
http://www.youtube.com/watch?v=jF80RqLkl6Ehttp://www.youtube.com/watch?v=DX2ekG5kenM&NR=1http://www.youtube.com/watch?v=DX2ekG5kenM&NR=1http://www.youtube.com/watch?v=jF80RqLkl6E7/27/2019 Team Building and Teamwork Slideshow (Final)
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Building Blocks For Teams (N.D.). Retrieved on02/21/2010 fromhttp://tlt.its.psu.edu/suggestions/teams/student/conflicts.html
Cooney, R. & Sohal, A. (2004). Teamwork and TotalQuality Management: A Durable Partnership. TotalQuality Management, 15(8), 1131-1142.
Goetsch, D.L & Davis, S.B. (2006). Quality Managementfor Organizational Excellence. Columbus, Ohio: PrenticeHall.
Strokes Jr., S.L. (1995). Rewards and Recognition forTeams. Information Systems Management,12(3), 61-66.
http://tlt.its.psu.edu/suggestions/teams/student/conflicts.htmlhttp://tlt.its.psu.edu/suggestions/teams/student/conflicts.htmlRecommended