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TDSAT Seminar 20 January 2008 Kolkata, India. Settlement of Disputes & Protection of Consumer Rights by RAMJI SRINIVASAN Advocate. -Evolving Scenario in the Sector -Its Impact on Nature of Disputes -Efficacy of the Response System. Evolving Scenario in the Sector. CRYSTAL BALL GAZING - PowerPoint PPT Presentation
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TDSAT Seminar20 January 2008Kolkata, India
Settlement of Disputes & Protection of Consumer RightsSettlement of Disputes & Protection of Consumer Rightsbyby
RAMJI SRINIVASANRAMJI SRINIVASAN
AdvocateAdvocate
-Evolving Scenario in the Sector
-Its Impact on Nature of Disputes
-Efficacy of the Response System
Evolving Scenario in the Sector
CRYSTAL BALL GAZINGCRYSTAL BALL GAZING
A Look at the Past A Look at the Past &&
A Peep into the Future*A Peep into the Future*
SEVEN FORCES that are changing the World
1. Moore’s Law1. Moore’s Law 2. The Digital World2. The Digital World 3. Miniaturisation3. Miniaturisation 4. Decreasing Costs4. Decreasing Costs 5. Wireless Evolution5. Wireless Evolution 6. Internet 6. Internet 7. Convergence7. Convergence
wayfinding.netwayfinding.net
SEVEN FORCES But
ONE Common Denominator
TECHNOLOGYTECHNOLOGY
The Biggest CatalystThe Biggest Catalyst
II. Impact on Nature of Disputes
Impact on Impact on POLICYPOLICY Impact on Impact on REGULATION REGULATION Impact on Impact on DISPUTE RESOLUTIONDISPUTE RESOLUTION
**
National Telecom POLICY
Pre NTP Pre NTP NTP 94NTP 94 NTP 99NTP 99 NTP Amendment 2003NTP Amendment 2003
POLICY means Guidelines
Yet, we find:
Increasing micro-managementIncreasing micro-management No technology neutralityNo technology neutrality 100% Shareholder of the incumbent100% Shareholder of the incumbent
So, issues are bound to ariseSo, issues are bound to arise
REGULATION Licences u/s 4 - Indian Telegraph Act 1885Licences u/s 4 - Indian Telegraph Act 1885 1996 Ordinances1996 Ordinances 1997 TRAI Act 1997 TRAI Act 2000 TRAI Amendment2000 TRAI Amendment 2002 Attempted Convergence Bill2002 Attempted Convergence Bill 2003 Cable & Broadcasting Amdt2003 Cable & Broadcasting Amdt 2006-2007 Further Amendments2006-2007 Further Amendments
DISPUTE RESOLUTION
High Court High Court TRAI – Old section 14TRAI – Old section 14 TDSAT – 2000 Amendment (24.01.2000)TDSAT – 2000 Amendment (24.01.2000)
Limited exceptions:Limited exceptions:
• MRTPMRTP
• CPA –IndividualCPA –Individual
• 7-B, ITA – Statutory Arbitration7-B, ITA – Statutory Arbitration
Nature of Disputes
Ever changingEver changing Cycle of disputesCycle of disputes Policy-Policy-Incumbent-Incumbent-Competition-Competition-PolicyPolicy
Nature of Disputes
Policy & LicencePolicy & Licence:: WLL, SPECTRUMWLL, SPECTRUM Level Playing FieldLevel Playing Field Refund of Fees & InterestRefund of Fees & Interest AGR DefinitionAGR Definition Migration Package Migration Package Cable & BroadcastingCable & Broadcasting
Nature of Disputes
IncumbentIncumbent::INTERCONNECTIONINTERCONNECTIONUNBUNDLINGUNBUNDLINGACCOUNTING SEPARATIONACCOUNTING SEPARATIONPREDATORY PRICINGPREDATORY PRICINGACCESSACCESS
Nature of Disputes
CompetitionCompetition::
Unfair Trade PracticesUnfair Trade Practices Entry BarriersEntry Barriers Anti- ConsumerAnti- Consumer
TDSATEFFICACY of RESPONSE
**
Flexible & ResponsiveFlexible & Responsive
instead of instead of
Rigid & TechnicalRigid & Technical
Function is to Function is to
Regulate and Not onlyRegulate and Not only AdjudicateAdjudicate
EFFICACY & EXPECTATIONS
Not a mere substitute to the High CourtNot a mere substitute to the High Court Adjudicator and Regulator rolled in oneAdjudicator and Regulator rolled in one Since Policy & Licence & Regulations keep Since Policy & Licence & Regulations keep
changing with timeschanging with times
TDSAT should be able to mould reliefTDSAT should be able to mould relief
CONSUMER INTEREST best served by
Open CompetitionOpen Competition TransparencyTransparency Light touch RegulationLight touch Regulation Liberal InterpretationLiberal Interpretation Technology NeutralityTechnology Neutrality Access to Dispute Resolution MechanismAccess to Dispute Resolution Mechanism
Thank You
Ramji SrinivasanRamji Srinivasan
SASLEGAL@ gmail.comSASLEGAL@ gmail.com
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