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TATA Consultancy Services
TCUP Asset Service
Any Internet of Things (IoT) or Industrial Internet system involves “things” or “assets” and it is of immense interest to enterprises to have a smart asset management platform. Businesses are ready to explore the power of IoT for a uniform view of these assets for reduced downtime, operational efficiency and business growth.
Desired Outcomes
Enterprises suffer from inadequate visibility of assets
and asset data that is incomplete and from from
disparate systems. There is no single integrated and
real-time view of all assets of an enterprise leading
to delay in operations rising from faulty assets and
unavailability of spare parts.
An IoT platform solution to provide asset modeling
and asset property mapping capabilities with
uniform and real time view of IoT data coming from
disparate sources
Asset Models – Real time synchronization –
Contextual views – Event tracking - Access Control –
Integrations
• Improved first-time fix rates and unplanned
downtime
• Reduce spare parts inventory
• Improvement in mean time to repair
• Cost reduction
1. https://www.mckinsey.com/business-functions/digital-
mckinsey/our-insights/the-internet-of-things-the-value-of-
digitizing-the-physical-world
2. https://www.networkworld.com/article/3309061/industrial-
iot-faces-big-challenges.html
1. https://library.e.abb.com/public/adc30e49a46b81e9c1257b48004c67a0/3BSE
073177_en__Industrial_Asset_Management_strategies_for_the_Oil_and_Gas_s
ector.pdf
2. https://www.mckinsey.com/business-functions/digital-mckinsey/our-
insights/making-sense-of-internet-of-things-platforms
3. https://www.forbes.com/sites/louiscolumbus/2019/06/02/seven-things-you-
need-to-know-about-iiot-in-manufacturing_updated/#7a41e69b5f56
1. https://internet-of-things-innovation.com/insights/the-blog/what-is-iot-
asset-management-and-why-do-you-need-it/#.XTauArpuLIU
2. https://www.mckinsey.com/business-functions/digital-mckinsey/our-
insights/the-internet-of-things-the-value-of-digitizing-the-physical-world
3. https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/McKi
nsey%20Digital/Our%20Insights/The%20Internet%20of%20Things%20The%
20value%20of%20digitizing%20the%20physical%20world/Unlocking_the_po
tential_of_the_Internet_of_Things_Executive_summary.ashx
Challenges Ideal Solution
Tata Consultancy ServicesTCUP Asset Service – Solution Highlights
TCUP Asset
Service
Product
Component
• Types and properties
• Templates
• Relationships
• Hierarchies
• Sync with IoT / sensor
data
• Asset model sync with
external systems
• Use case / context specific asset
views
• Source, function and classification
based access
• Event capture
• Event history
• Role and permission
based access to asset
data
• All capabilities exposed via APIs
• Create models and instances via APIs
• Bulk upload and export of asset type and
instance data
Asset Models Real Time Sync Contextual Views
Event Tracking Access Control Integration
Powerful asset
modelling capabilities
Real-time
synchronization of asset
data
Unified view of asset
models and asset data
from diverse source
Cloud native, highly
scalable
API and Portal Based
Access
Asset Service Opportunity Areas
Smart
Factory
Condition
Monitoring
Fleet
Tracking
Resource/Energy
Management
Industry 4.0 and Digital Twins
• Modelling of factory floor,
machines, components
• Track production status and
equipment efficiencies
Equipment and Installed base
monitoring
• Model installed base
• Track condition of installed
products at customer site
• Predict failure conditions
Improve utilization &
efficiency of fleet
• Model vehicles and fleets
• Track fleet and vehicle
condition
• Optimize operations
Transparency and analytical insights
of resource usage
• Modelling of buildings, factories etc.
in terms of energy and water usage
• Track usage of water and energy
• Build analytical models and detect
anomalies
Tata Consultancy ServicesTCUP Asset Service – Value Drivers
Re-imagine Asset Management with Internet of Things
Improved asset utilization
Powerful asset modeling
capabilities with digital twins
and contextual views of assets
• Extended Asset Life and
Optimized Repair and Replace
• Improved Efficiency and
Reduced Human Intervention
Reduced capital cost and
operational cost
Cost reduction with the help of
real time data
• Critical RCA of asset
maintenance cost
• Real time tracking of assets for
preventive maintenance
Accelerated deployment
Accelerate solution
implementation with Azure
• Scale securely
• Leverage cloud infrastructure
Highly scalable
Without much infrastructural
changes additional assets
modelled
• Any number of asset instances
can be defined
• Multiple versions of models can
be maintained and tracked
Tata Consultancy Services
“The CTO for Research & Innovation, which notably has developed the TCS Universal Platform (TCUP), TCS' own IoT platform.” – Nelson Hall
Tata Consultancy Services - TCUP Asset Service + Microsoft Azure
Joint Microsoft and TCS value proposition – Leverage the power of TCUP Asset management service on Azure to track, monitor and
maintain your industrial assets at scale in a connected world
TCUP Asset Service + Microsoft Azure for
scale in operation
• Flexibility to scale up and scale down
automatically – need based scaling
• No need to separately invest on
maintenance
• Efficient and quick replication across
geographies
TCUP Asset Service + Microsoft Azure for
zero maintenance
TCUP Asset Service + Microsoft Azure for
efficient replication
Solution Alignment
Customer Success StoryEuropean multinational energy company
The customer company is headquartered in Norway and has operations in thirty six countries.
The case at hand was to synchronize assets models from a large number of offshore plants, provide a single portal view of all assets, to link asset properties with customers’ time series data. TCS Connected Universe Platform (TCUP) asset service on Azure was used to create asset templates for all operational units for continuous synchronization with source systems via OPC UA and OSI PI and provide API based access to TCUP asset model, enabling fine grained contextual view and access control of asset model to internal/external users and suppliers.
Win Results
With TCUP Asset Service, the customer now has all its assets digitally modeled and a real time, unified and contextual view of all asset data
coming from disparate sources.
Digital Twin of assets
Real time synchronization
API based access
Asset modeling, contextual views (based on function, source and
access), asset relationship definition
All capabilities exposed via APIs for users
Continuous synchronization with source systems (sensors and edge
devices) via OPC UA and OSI PI
TCUP’s asset service hosted on Azure helped establish a real
time and integrated view of all operating assets for the energy major
Access Control
Role- and permission-based access to asset
data
Customer Success Story1. Global printer solution provider2. Automation and engineering division of Indian consumer goods company
The customer company operates globally to provide innovative and
sustainable printer and labeler products and supplies.
The customer wanted a solution to categorize printers, have faster
monitoring capabilities and enable remote upgrades for quick
maintenance. TCUP Asset Service was used to create digital twins of
devices and label them based on installed location. This helped to
achieve zero touch remote update and upgrade of configuration data,
enabling a self service model to reduce printer management and
maintenance cost .
Win Results
TCUP Asset Service enabled customer with location based views of printers to achieve quick maintenance and over the air upgrades.
The customer company has full fledged machine building, automation
and component manufacturing business catering to global markets.
The company wanted a shift to Smart Factories for greater visibility in
the manufacturing processes and consequently gain operational
efficiency.
TCUP Asset Service was used for high end industrial asset modelling.
Digital replication was done for each component of CNC machines used
for producing aerospace components in the factories of the customer -
helping customer in real time monitoring of CNC machines, operational
effectiveness of equipment, tool replacement and spare parts
availability monitoring and alert generation
Contextual asset views and structured IoT data dashboards are helping customer gain real time and improved visibility to make informed
decisions.
1 2
Customer Success Story
British multinational engineering company
The customer company designs, manufactures and distributes power systems for aviation and other industries.
Aircraft on Ground (AOG) impacts business and revenues and a prompt restoration and recovery of the aircraft as per SLA is of prime importance to businesses.
TCUP Asset Service addressed the customer need to quickly act on aircraft on ground (AOG) events due to technical fault by creating digital twins of the aircraft engines and geo location based view of the asset models for remote monitoring, quick validation and faster update. This eliminated delay in restoration process and in turn revenue impacts for the customer
Win Results
Accurate planning, efficient operations and quick maintenance turn outWith TCUP Asset Service
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