SXSWi 2013- Building a better UX résumé

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The dreaded résumé. How can one love something meant to condense and cram a person’s life and career into a handful of pages? We as job hunters hate them because they never seem to sufficiently convey what we do or how we do it, and it’s usually the first impression any potential employer gets of us. Employers have a love/hate relationship with them because they do, at first, provide an apparently good abstraction of a potential hire, but it’s a thin veneer that quickly rubs away when they come face to face with an individual that barely seems to match up with that first impression. A couple of years ago I experimented with treating my résumé as a UX project, applying user-centric principles and methodologies on myself in the hopes of landing a better job. In this session I'll go over the process that led me to my design, discuss 'user' reaction to the design, and outline some ideas that can help everybody build a better résumé, UX or otherwise.

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RÉSUMÉ

BUILDING A

UXbetter

Wednesday, March 13, 13

Mike DunnUX Architect @ Spredfast

MIKE DUNNUX ArchitectSpredfast

@uxFOOL

Wednesday, March 13, 13

#UXresume

Wednesday, March 13, 13

6SECONDS

6SECONDS

Wednesday, March 13, 13

Wednesday, March 13, 13

12Phone interviewS

Wednesday, March 13, 13

12Phone interviewS

8In person interviewS

Wednesday, March 13, 13

12Phone interviewS

8In person interviewS

2Job offers on the same daY

Wednesday, March 13, 13

Mike DunnUX Architect @ Spredfast

MIKE DUNNUX ArchitectSpredfast

@uxFOOL

Wednesday, March 13, 13

MIKE DUNNGAMING JOURNALIST@GamingTrend

gamingtrend.com

Wednesday, March 13, 13

MIKE DUNNArtist &animator

Wednesday, March 13, 13

MIKE DUNNFORMERCHEF

Wednesday, March 13, 13

MIKE DUNNFATHER

Wednesday, March 13, 13

Wednesday, March 13, 13

The only people who get paid enough- get

paid what they're worth- are people

who don't follow the instruction book,

who create art, who are innovative, who work without a map.

Wednesday, March 13, 13

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Recruiters / Hiring Managers

Wednesday, March 13, 13

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Wednesday, March 13, 13

ObjectiveTo develop interactive media that pushes the boundaries of todays technologies with the optimal

end-user experience.

ProfileSix years experience in interactive and visual design, project management, and client relations,

with a demonstrated ability to deliver and troubleshoot in any given situation.

How:

• Discover what the client wants

• Drive Design, Development and Delivery

• Act as Technical Evangelist where necessary

• Deliver results far exceeding client’s expectations without affecting bottom line

Examples:

• Re-branded and relaunched Kimball resources identity both on and offline, turning a mere

web presence into an invaluable resource for the company and it’s clients and providing a

stronger and more recognizable brand, resulting in an increase of profitable accounts and

a more satisfied client base.

• Overhauled AmeriSciences’ Academy training presentations by making the switch to

Keynote on a Mac platform and creating a far more compelling and cinematic experience

than Powerpoint could offer, prompting several distributors in the company to make the

switch as well as well as ushering in a year of record growth for the company.

Technical ExpertiseHere is a sampling of my technical know-how:

Web Graphic Design Multimedia

HTML/XHTML Photoshop Flash

CSS Illustrator Keynote

Javascript InDesign Powerpoint

Actionscript Quark Final Cut

Special SkillsMy experience has honed the following skills:

• Execution—consistently delivering to fixed time schedules against very steep odds.

• Experimentation—relentlessly learning and keeping up with the latest and greatest

interactive technologies and implementing them.

• Communication—intuiting what the client’s needs really are when they themselves are not

sure.

• Focus—determining the scope of a project during the planning stages and keeping it in

sight during production.

• Management—knowing where my expertise ends and another’s begins, delegating tasks

to others best suited for them to maximize quality and keep on schedule.

Experience

• Owner, FoolishStudios; Houston, TX — Jan ‘02- present

Sole proprietorship. Designed, Developed and Directed a variety of interactive and print

projects and marketing campaigns. Client list includes Slick Willie’s of America, Kimball

Resources, and BlabberMouth Public Relations.

• Staff Artist, Manager, & Writer, Gaming Trend; www.GamingTrend.com — 11/03 - present

• Webmaster & Graphic Designer, AmeriSciences; Houston, TX — 2/04 - 10/05

• Webmaster, TimeGate Studios; Houston, TX — 11/00 - 8/01

Professional CreditsTimeGate Studios:

‘Kohan: Immortal Sovereigns’, PC Game- Webmaster

‘Kohan: Ahriman’s Gift, PC Game- Additional Contributions

5610 De Lange Ln

Houston, TX 77092

C 832.202.9701

T 713.957.1779

mike@foolishstudios.com

www.foolishstudios.com

Michael DunnInteractive Designer

“Mike has been a huge asset for

BlabberMouth PR. He saw us through

two web site revisions, taking us from an

undefined brand image to the vivacious,

but professional image we represent

today. My trust was well-placed in Mike.”

-Patti Hill, BlabberMouth PR

“Mike has a creative mind and a passion

for visual representation. I've never

worked with someone with such an eye

for detail who could still get the job done

as quickly as he does.”

-Ron Burke, Gaming Trend

“Mike built our website for Kimball

Resources Inc., He is extremely

professional, creative, and easy to work

with. We have been extremely happy with

his work and would hire him again in this

capacity. I would highly recommend him

to anyone needing web design services.”

-Bob Hayes, Kimball Resources

Wednesday, March 13, 13

UX�������Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

UX�����������������������������

Wednesday, March 13, 13

UX�����������������������������

Wednesday, March 13, 13

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Wednesday, March 13, 13

Wednesday, March 13, 13

UX����������������

Wednesday, March 13, 13

ObjectiveTo develop interactive media that pushes the boundaries of todays technologies with the optimal

end-user experience.

ProfileSix years experience in interactive and visual design, project management, and client relations,

with a demonstrated ability to deliver and troubleshoot in any given situation.

How:

• Discover what the client wants

• Drive Design, Development and Delivery

• Act as Technical Evangelist where necessary

• Deliver results far exceeding client’s expectations without affecting bottom line

Examples:

• Re-branded and relaunched Kimball resources identity both on and offline, turning a mere

web presence into an invaluable resource for the company and it’s clients and providing a

stronger and more recognizable brand, resulting in an increase of profitable accounts and

a more satisfied client base.

• Overhauled AmeriSciences’ Academy training presentations by making the switch to

Keynote on a Mac platform and creating a far more compelling and cinematic experience

than Powerpoint could offer, prompting several distributors in the company to make the

switch as well as well as ushering in a year of record growth for the company.

Technical ExpertiseHere is a sampling of my technical know-how:

Web Graphic Design Multimedia

HTML/XHTML Photoshop Flash

CSS Illustrator Keynote

Javascript InDesign Powerpoint

Actionscript Quark Final Cut

Special SkillsMy experience has honed the following skills:

• Execution—consistently delivering to fixed time schedules against very steep odds.

• Experimentation—relentlessly learning and keeping up with the latest and greatest

interactive technologies and implementing them.

• Communication—intuiting what the client’s needs really are when they themselves are not

sure.

• Focus—determining the scope of a project during the planning stages and keeping it in

sight during production.

• Management—knowing where my expertise ends and another’s begins, delegating tasks

to others best suited for them to maximize quality and keep on schedule.

Experience

• Owner, FoolishStudios; Houston, TX — Jan ‘02- present

Sole proprietorship. Designed, Developed and Directed a variety of interactive and print

projects and marketing campaigns. Client list includes Slick Willie’s of America, Kimball

Resources, and BlabberMouth Public Relations.

• Staff Artist, Manager, & Writer, Gaming Trend; www.GamingTrend.com — 11/03 - present

• Webmaster & Graphic Designer, AmeriSciences; Houston, TX — 2/04 - 10/05

• Webmaster, TimeGate Studios; Houston, TX — 11/00 - 8/01

Professional CreditsTimeGate Studios:

‘Kohan: Immortal Sovereigns’, PC Game- Webmaster

‘Kohan: Ahriman’s Gift, PC Game- Additional Contributions

5610 De Lange Ln

Houston, TX 77092

C 832.202.9701

T 713.957.1779

mike@foolishstudios.com

www.foolishstudios.com

Michael DunnInteractive Designer

“Mike has been a huge asset for

BlabberMouth PR. He saw us through

two web site revisions, taking us from an

undefined brand image to the vivacious,

but professional image we represent

today. My trust was well-placed in Mike.”

-Patti Hill, BlabberMouth PR

“Mike has a creative mind and a passion

for visual representation. I've never

worked with someone with such an eye

for detail who could still get the job done

as quickly as he does.”

-Ron Burke, Gaming Trend

“Mike built our website for Kimball

Resources Inc., He is extremely

professional, creative, and easy to work

with. We have been extremely happy with

his work and would hire him again in this

capacity. I would highly recommend him

to anyone needing web design services.”

-Bob Hayes, Kimball Resources

Wednesday, March 13, 13

ObjectiveTo develop interactive media that pushes the boundaries of todays technologies with the optimal

end-user experience.

ProfileSix years experience in interactive and visual design, project management, and client relations,

with a demonstrated ability to deliver and troubleshoot in any given situation.

How:

• Discover what the client wants

• Drive Design, Development and Delivery

• Act as Technical Evangelist where necessary

• Deliver results far exceeding client’s expectations without affecting bottom line

Examples:

• Re-branded and relaunched Kimball resources identity both on and offline, turning a mere

web presence into an invaluable resource for the company and it’s clients and providing a

stronger and more recognizable brand, resulting in an increase of profitable accounts and

a more satisfied client base.

• Overhauled AmeriSciences’ Academy training presentations by making the switch to

Keynote on a Mac platform and creating a far more compelling and cinematic experience

than Powerpoint could offer, prompting several distributors in the company to make the

switch as well as well as ushering in a year of record growth for the company.

Technical ExpertiseHere is a sampling of my technical know-how:

Web Graphic Design Multimedia

HTML/XHTML Photoshop Flash

CSS Illustrator Keynote

Javascript InDesign Powerpoint

Actionscript Quark Final Cut

Special SkillsMy experience has honed the following skills:

• Execution—consistently delivering to fixed time schedules against very steep odds.

• Experimentation—relentlessly learning and keeping up with the latest and greatest

interactive technologies and implementing them.

• Communication—intuiting what the client’s needs really are when they themselves are not

sure.

• Focus—determining the scope of a project during the planning stages and keeping it in

sight during production.

• Management—knowing where my expertise ends and another’s begins, delegating tasks

to others best suited for them to maximize quality and keep on schedule.

Experience

• Owner, FoolishStudios; Houston, TX — Jan ‘02- present

Sole proprietorship. Designed, Developed and Directed a variety of interactive and print

projects and marketing campaigns. Client list includes Slick Willie’s of America, Kimball

Resources, and BlabberMouth Public Relations.

• Staff Artist, Manager, & Writer, Gaming Trend; www.GamingTrend.com — 11/03 - present

• Webmaster & Graphic Designer, AmeriSciences; Houston, TX — 2/04 - 10/05

• Webmaster, TimeGate Studios; Houston, TX — 11/00 - 8/01

Professional CreditsTimeGate Studios:

‘Kohan: Immortal Sovereigns’, PC Game- Webmaster

‘Kohan: Ahriman’s Gift, PC Game- Additional Contributions

5610 De Lange Ln

Houston, TX 77092

C 832.202.9701

T 713.957.1779

mike@foolishstudios.com

www.foolishstudios.com

Michael DunnInteractive Designer

“Mike has been a huge asset for

BlabberMouth PR. He saw us through

two web site revisions, taking us from an

undefined brand image to the vivacious,

but professional image we represent

today. My trust was well-placed in Mike.”

-Patti Hill, BlabberMouth PR

“Mike has a creative mind and a passion

for visual representation. I've never

worked with someone with such an eye

for detail who could still get the job done

as quickly as he does.”

-Ron Burke, Gaming Trend

“Mike built our website for Kimball

Resources Inc., He is extremely

professional, creative, and easy to work

with. We have been extremely happy with

his work and would hire him again in this

capacity. I would highly recommend him

to anyone needing web design services.”

-Bob Hayes, Kimball Resources

Technical ExpertiseHere is a sampling of my technical know-how:

Web Graphic Design Multimedia

HTML/XHTML Photoshop Flash

CSS Illustrator Keynote

Javascript InDesign Powerpoint

Actionscript Quark Final Cut

Special SkillsMy experience has honed the following skills:

• Execution—consistently delivering to fixed time schedules against very steep odds.

• Experimentation—relentlessly learning and keeping up with the latest and greatest

interactive technologies and implementing them.

• Communication—intuiting what the client’s needs really are when they themselves are not

sure.

• Focus—determining the scope of a project during the planning stages and keeping it in

sight during production.

• Management—knowing where my expertise ends and another’s begins, delegating tasks

to others best suited for them to maximize quality and keep on schedule.

Wednesday, March 13, 13

Wednesday, March 13, 13

ObjectiveTo develop interactive media that pushes the boundaries of todays technologies with the optimal

end-user experience.

ProfileSix years experience in interactive and visual design, project management, and client relations,

with a demonstrated ability to deliver and troubleshoot in any given situation.

How:

• Discover what the client wants

• Drive Design, Development and Delivery

• Act as Technical Evangelist where necessary

• Deliver results far exceeding client’s expectations without affecting bottom line

Examples:

• Re-branded and relaunched Kimball resources identity both on and offline, turning a mere

web presence into an invaluable resource for the company and it’s clients and providing a

stronger and more recognizable brand, resulting in an increase of profitable accounts and

a more satisfied client base.

• Overhauled AmeriSciences’ Academy training presentations by making the switch to

Keynote on a Mac platform and creating a far more compelling and cinematic experience

than Powerpoint could offer, prompting several distributors in the company to make the

switch as well as well as ushering in a year of record growth for the company.

Technical ExpertiseHere is a sampling of my technical know-how:

Web Graphic Design Multimedia

HTML/XHTML Photoshop Flash

CSS Illustrator Keynote

Javascript InDesign Powerpoint

Actionscript Quark Final Cut

Special SkillsMy experience has honed the following skills:

• Execution—consistently delivering to fixed time schedules against very steep odds.

• Experimentation—relentlessly learning and keeping up with the latest and greatest

interactive technologies and implementing them.

• Communication—intuiting what the client’s needs really are when they themselves are not

sure.

• Focus—determining the scope of a project during the planning stages and keeping it in

sight during production.

• Management—knowing where my expertise ends and another’s begins, delegating tasks

to others best suited for them to maximize quality and keep on schedule.

Experience

• Owner, FoolishStudios; Houston, TX — Jan ‘02- present

Sole proprietorship. Designed, Developed and Directed a variety of interactive and print

projects and marketing campaigns. Client list includes Slick Willie’s of America, Kimball

Resources, and BlabberMouth Public Relations.

• Staff Artist, Manager, & Writer, Gaming Trend; www.GamingTrend.com — 11/03 - present

• Webmaster & Graphic Designer, AmeriSciences; Houston, TX — 2/04 - 10/05

• Webmaster, TimeGate Studios; Houston, TX — 11/00 - 8/01

Professional CreditsTimeGate Studios:

‘Kohan: Immortal Sovereigns’, PC Game- Webmaster

‘Kohan: Ahriman’s Gift, PC Game- Additional Contributions

5610 De Lange Ln

Houston, TX 77092

C 832.202.9701

T 713.957.1779

mike@foolishstudios.com

www.foolishstudios.com

Michael DunnInteractive Designer

“Mike has been a huge asset for

BlabberMouth PR. He saw us through

two web site revisions, taking us from an

undefined brand image to the vivacious,

but professional image we represent

today. My trust was well-placed in Mike.”

-Patti Hill, BlabberMouth PR

“Mike has a creative mind and a passion

for visual representation. I've never

worked with someone with such an eye

for detail who could still get the job done

as quickly as he does.”

-Ron Burke, Gaming Trend

“Mike built our website for Kimball

Resources Inc., He is extremely

professional, creative, and easy to work

with. We have been extremely happy with

his work and would hire him again in this

capacity. I would highly recommend him

to anyone needing web design services.”

-Bob Hayes, Kimball Resources

Wednesday, March 13, 13

ObjectiveTo develop interactive media that pushes the boundaries of todays technologies with the optimal

end-user experience.

ProfileSix years experience in interactive and visual design, project management, and client relations,

with a demonstrated ability to deliver and troubleshoot in any given situation.

How:

• Discover what the client wants

• Drive Design, Development and Delivery

• Act as Technical Evangelist where necessary

• Deliver results far exceeding client’s expectations without affecting bottom line

Examples:

• Re-branded and relaunched Kimball resources identity both on and offline, turning a mere

web presence into an invaluable resource for the company and it’s clients and providing a

stronger and more recognizable brand, resulting in an increase of profitable accounts and

a more satisfied client base.

• Overhauled AmeriSciences’ Academy training presentations by making the switch to

Keynote on a Mac platform and creating a far more compelling and cinematic experience

than Powerpoint could offer, prompting several distributors in the company to make the

switch as well as well as ushering in a year of record growth for the company.

Technical ExpertiseHere is a sampling of my technical know-how:

Web Graphic Design Multimedia

HTML/XHTML Photoshop Flash

CSS Illustrator Keynote

Javascript InDesign Powerpoint

Actionscript Quark Final Cut

Special SkillsMy experience has honed the following skills:

• Execution—consistently delivering to fixed time schedules against very steep odds.

• Experimentation—relentlessly learning and keeping up with the latest and greatest

interactive technologies and implementing them.

• Communication—intuiting what the client’s needs really are when they themselves are not

sure.

• Focus—determining the scope of a project during the planning stages and keeping it in

sight during production.

• Management—knowing where my expertise ends and another’s begins, delegating tasks

to others best suited for them to maximize quality and keep on schedule.

Experience

• Owner, FoolishStudios; Houston, TX — Jan ‘02- present

Sole proprietorship. Designed, Developed and Directed a variety of interactive and print

projects and marketing campaigns. Client list includes Slick Willie’s of America, Kimball

Resources, and BlabberMouth Public Relations.

• Staff Artist, Manager, & Writer, Gaming Trend; www.GamingTrend.com — 11/03 - present

• Webmaster & Graphic Designer, AmeriSciences; Houston, TX — 2/04 - 10/05

• Webmaster, TimeGate Studios; Houston, TX — 11/00 - 8/01

Professional CreditsTimeGate Studios:

‘Kohan: Immortal Sovereigns’, PC Game- Webmaster

‘Kohan: Ahriman’s Gift, PC Game- Additional Contributions

5610 De Lange Ln

Houston, TX 77092

C 832.202.9701

T 713.957.1779

mike@foolishstudios.com

www.foolishstudios.com

Michael DunnInteractive Designer

“Mike has been a huge asset for

BlabberMouth PR. He saw us through

two web site revisions, taking us from an

undefined brand image to the vivacious,

but professional image we represent

today. My trust was well-placed in Mike.”

-Patti Hill, BlabberMouth PR

“Mike has a creative mind and a passion

for visual representation. I've never

worked with someone with such an eye

for detail who could still get the job done

as quickly as he does.”

-Ron Burke, Gaming Trend

“Mike built our website for Kimball

Resources Inc., He is extremely

professional, creative, and easy to work

with. We have been extremely happy with

his work and would hire him again in this

capacity. I would highly recommend him

to anyone needing web design services.”

-Bob Hayes, Kimball Resources Experience

• Owner, FoolishStudios; Houston, TX — Jan ‘02- present

Sole proprietorship. Designed, Developed and Directed a variety of interactive and print

projects and marketing campaigns. Client list includes Slick Willie’s of America, Kimball

Resources, and BlabberMouth Public Relations.

• Staff Artist, Manager, & Writer, Gaming Trend; www.GamingTrend.com — 11/03 - present

• Webmaster & Graphic Designer, AmeriSciences; Houston, TX — 2/04 - 10/05

• Webmaster, TimeGate Studios; Houston, TX — 11/00 - 8/01

Professional CreditsTimeGate Studios:

‘Kohan: Immortal Sovereigns’, PC Game- Webmaster

‘Kohan: Ahriman’s Gift, PC Game- Additional Contributions

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

UX��������

Wednesday, March 13, 13

12Phone interviewS

8In person interviewS

2Job offers on the same daY

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

Wednesday, March 13, 13

RÉSUMÉ

BUILDING A

UXbetter

Wednesday, March 13, 13

RÉSUMÉ

BUILDING A

better

Wednesday, March 13, 13

betterI WANT A

JOBWednesday, March 13, 13

#betterUXTHANK YOU

Wednesday, March 13, 13