Supplying the hybrid library – the agent’s role

Swets Information Services

Supplying the hybrid library –

the agent’s role

Robert Bley, Sales Manager: E-Access Solutions

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Obtaining content: A complex problem!

Resource Identification

Selection

License evaluation/negotiation

Ordering

Payment/prepayment

Receiving

Discovery/access management

Usage tracking

Renewals /cancellations

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Solutions: Full text journals– Identify and select individual titles or packages

– What’s out there?

- Subject checklists

- Catalogue

- DataSwets

– Will it integrate with your library portal, VLE, or reading list

software?

– Is it cross-searchable alongside other resources?

– License negotiation – likely to be based on site license rather than

concurrent usage, but Swets can advise and help!

– Offers from publishers

– Initiatives from consortia etc

– Administration / setup.

– Invoicing alongside your other subs

– Linking / helping with resource discovery

– Usage monitoring

– Renewal

– Claiming

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Solutions: Databases

– Identify and select package

– What’s out there?

- Subject checklists

- Catalogue

- DataSwets

– Full text v. A&I content

– Full text in the database or outside?

– Will it integrate with your library portal, VLE or reading list

software?

– Is it cross-searchable alongside other resources?

– Full text embargoed?

– License negotiation – likely to be based on concurrent usage

rather than site license, but Swets can advise and help!

– Administration / setup.

– Invoicing alongside your other subs

– Linking / helping with resource discovery

– Renewal

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The modular site for buying, accessing and managing your subscriptions

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SwetsWise: e-procurement

Full web subscription management service

– End user and centralized ordering

– Catalogue browsing/ordering

– Built-in approval procedures

– Renewals, claims, cancellations, subscriber data changes, reports etc.

Rapid electronic transfer of order information

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SwetsWise: online content

– The largest e-journal gateway…

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Underlying Principles

- Depth of content

- Ease of access

- Total management

- …..more than a one-stop shop

- Adaptable and fully integratable

- Meet hybrid / virtual libraries’ needs

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Content

- Linking service

- Control of document delivery & pay–per-view

- Full coverage of the library collection – regardless of media or location

- Largest single gateway

- Full integration

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Linking arrangements with third

parties: examples

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Some of our Linking Partners

The customer!

Databases

Database

A&I layer

Full text?

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Electronic Journals

Publisher A

Publisher B

Publisher C

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Gateways Full text @ Publisher A

Search header data

Full text @ Publisher C

Swets.proxy

Swets.proxy

Swets.proxy

Full text @ Publisher

B

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Linking

Issues

Table of Contents

Abstract &Full Text

Local OPAC

Journal titles

MARC 856 field

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Databases AND Gateways – the best of

both worlds?Database

A&I layer

Full text?

Publishers

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Stable multi-level linking: How it’s done!

http://www.swetswise.com/link/access_db?issn=nnnnnnnn&vol=nnnn&iss=nnnn&page=nnnn

…or translated into a real example...

http://www.swetswise.com/link/access_db?issn=00017272

&vol=80&iss=3&page=24&FT=1

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Alerting

- TOC alerts automatically disseminate the availability of new journal issues

- Search alerts automatically disseminate the availability of new articles of interest to the user

- Customizable texts for library marketing!

- Choice of formats

- Automatic alerts on new journals added to SwetsWise or to your account

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Management- Faster set up times (Triple E project)

- EDI

- Grace periods – all except 13 publishers!

- Automatic license chasers

- Publisher acceptance of Swets proxy

- Auto-access

- Ready made linking URLs

- License management

- Auto-claiming

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The system will show you what it’s claimed for you!

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EDIExchange of electronic information according to standards

Exchange of electronic information according to standards

Input:• Invoices• Check in• Claim responses

Swets System

Output: • Claims• Orders

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EDI interfaces- Swets Information Services is enabled to

handle ALL EDI Transactions: -

- Claiming- Ordering- Invoicing

- …in both X.12 and EDIFACT formats, and can do so by

- Email- FTP- On Disk

- But not all ILS vendors accept these formats and transactions

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What about print?

– Labour intensive processes in the library:

– Checking-in

– Claiming

– Processing

– …but still necessary!

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Leave it to the agent: Consolidation

Service

- Consolidation service

- You receive all issues from publishers all over the world in one shipment.

- 9 distribution centers around the world

- 6 million issues annually

- Issues processed in 24 hours in the distribution centers

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Leave the work to us– From Direct -----> Consolidate your

subscriptions: Consolidation Service

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Leave the work to us

– You receive all issues in one shipment, in a frequency you desire

– Additional services can be provided

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Consolidation

- Receiving all issues once per day/week/month

- Automatic claiming

- Packing lists

- Missing issues sent directlyReports

- Arranging transport & dealing with customs

- Online overview via DataswetsConnect

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Add on Services

Circulation list

Alphabetical issue sorting

Sticker service

Classification stickers

Processing free issues

Library stamp

Security strips

Sealing of issues

Label location

Packing List on floppy

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Subscription services: Regardless of

media- Control:

- Over your subscription management process- Currency risk management

- Cost savings: - Optimize your workflow - Provide all required information, aggregation function

- Convenience:- Customer Service: single point of contact- Provide all required information, aggregation function- One to many, to one!