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Supply Chain Optimization April 26, 2013
SERVICES WE OFFER…
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Inbound
Transportation
Optimization
Manufacturing &
Replication
Kitting &
Packaging
Pick, Pack,
& Ship In-Transit
Product-Level
Visibility
Returns
Management
Freight Bill Audit,
Code, & Payment
Online KPI
Dashboard
Information
Management
Order
Management
Demand
Planning
Outbound
Transportation
Optimization
A full spectrum of supply chain solutions
Advanced level of distribution
center automation and secure
inventory control
10+ million square feet of global
distribution operations
5,000 supply chain team
associates providing a turn-key
solution for any supply chain need
END TO END SUPPLY CHAIN SOLUTIONS
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Order Management
Inventory Control
Kitting & Packaging
Pick, Pack, & Ship
Custom Service Requests
Reverse Logistics
Retail Distribution
INTEGRATED
DISTRIBUTION SERVICES
TRANSPORTATION MANAGEMENT
BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT
END TO END SUPPLY CHAIN SOLUTIONS
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Freight Brokerage
Route Planning
Shipment Consolidation
Mode Optimization
Ocean, Air, Rail, LTL, TL, & Small Parcel
Carrier & Service Selection
Rate Shopping
TechnicolorTrack In-Transit
Inventory Visibility for All
Modes & Carriers to the SKU Level
Transportation Control Center
to Monitor & Ensure Timely Delivery
Freight Audit & Pay
INTEGRATED
DISTRIBUTION SERVICES
TRANSPORTATION MANAGEMENT
BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT
TMS optimization for maximum
consolidation and optimal mode,
carrier, service, and rate selection
Proactive inventory-level
tracking system for optimal
delivery performance and advance
notification of any exception
END TO END SUPPLY CHAIN SOLUTIONS
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Operational, Service, &
Financial KPIs Customized to
Your Specific Needs
Carrier Report Cards
Benchmarking & Modeling
to Generate Any Type of
“What If” Analysis
SOX-Level Audit & Financial Control
INTEGRATED
DISTRIBUTION SERVICES
TRANSPORTATION MANAGEMENT
BUSINESS INTELLIGENCE & INFORMATION MANAGEMENT
One system managing all
operational, inventory tracking,
financial, and information
management for all shipments
whether in house or in route
KPI drill-down dashboards,
carrier reports cards, dynamic
mapping, modeling, and
benchmarking based on your
organization’s requirements
Solutions are based on unique customer needs and requirements
Time–driven, event based transportation and freight management
Highly competitive ocean, air, LTL, TL, and small parcel freight rates
An integrated supply chain solution
Ability to process exceptional high volumes to an extended store network
A proven TMS technology to maximize shipment savings
A quality carrier-neutral distribution partner
Secure product distribution network
Ability to process exceptionally high return volumes
One portal for real time online product visibility
State-of-the art information management and business intelligence
We will reduce your transportation and distribution cost while
providing enhanced levels of customer service…
WHY TECHNICOLOR ?
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Transportation Management –
Shipment Planning and Execution
Designed to pick, pack, and ship over 5 million daily units to depots,
retail stores, distributors, and direct to consumers.
Transportation automation selects optimal mode, carrier,
service, and rate for each shipment.
Designed to efficiently manage over 1 million average daily return units.
In-Transit Inventory Tracking
In-transit visibility of all orders.
Proactive notification of any delay or exception.
Financial Audit and Controls
Financial settlement for all shipments.
Sarbanes-Oxley level audit and controls.
Information Management
Operational, financial, and executive KPIs.
Consultative support for additional savings.
A SPECTRUM OF SUPPLY CHAIN SERVICES
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Distribution Centers Worldwide
Multiple strategically located DCs.
US, Canada, France, Italy, Poland, Spain, UK, Mexico,
and Australia.
Key US DC operations in Memphis, TN, Detroit,
MI, Wilmington, OH, and Ontario, CA.
5 million square feet of DC space in our
Memphis campus making it the largest 3PL
operation in the region by space, automation,
employee count, and throughput.
WORLD CLASS DISTRIBUTION CENTERS
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Strategic DC Network Design
Technicolor DC locations are located strategically so that all
major US retailers can receive hub-based overnight delivery or
ground delivery within three (3) business days.
Shipment timing is calculated to accommodate each retailer’s
unique delivery guidelines.
Technicolortrack.com
All appointments tracked online 24/7.
Strategic Carrier Network
Retail Network of 1,500 approved carriers.
Very stringent approval criteria.
Carrier Report Cards track and compare
all carriers by appointment management,
on-time performance, cost, etc.
Closely manage carrier KPIs and SLAs.
Bi-annual meetings with all carriers.
NETWORK DESIGN AND VISIBILITY
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RETURNS CENTER OVERVIEW
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While returns are often
a challenge for many
companies, they are a core
strength for Technicolor.
Returns Processing & Rework Options
Receive and process Return Material Authorizations (RMA).
Full case returns in restockable condition.
Full case returns requiring sorting and/or rework prior to
restocking.
Partial case or single returns requiring sorting and/or
rework prior to restocking.
Online functionality to record all overage, shortage, and/or
damaged claims.
Online data management interfacing with all shipment and
billing records.
IMPORT-EXPORT EXPERIENCE
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Imports
Top 5% of USA importers by volume and value
Participation in many partner programs with Customs:
• ACE (Automated Commercial Environment)
• ACS (Automated Customs System)
• C-TPAT (Customs-Trade Partnership Against Terrorism)
Certified as Importer and Foreign Manufacturer (2)
Certification as Air/Ocean Consolidator and NVOCC in
process
Exports
Technicolor handles many exports as an agent for our
customers (130,000+ orders exported in 2012)
Participation in partner programs with the Bureau of
Industry & Security (BIS) and Customs (CBP)
• AES (Automated Export System)
• SNAP (Simplified Network Application Process)
TECHNICOLOR SUPPLY CHAIN FACILITIES - GLOBAL
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Sydney
Melbourne
Stockholm
Madrid Milan
Rugby
Piaseczno Metz
Toronto
Memphis
Mexicali
Guadalajara
Mexico City
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Livonia
Tijuana
Ontario
GLOBAL SUPPLY CHAIN – ASIA to US
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Engineered with 2 Strategic North American DCs
for optimal service and cost control.
Shanghai
Ontario Memphis
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China
Mexico
Transport Management of sea
containers
Import / Receipt at
US dock
Case Study for Branded Product Launch & Fulfillment
Challenge
Manage entire supply chain for branded consumer
product launch into 10K+ retail locations. Transform
complex inbound components/dry goods into branded
custom configurations, displays, and floor plan-ready
shipments
Key Benefits to Customer
Enable sole focus on product development, sales and
marketing for a key release
Single point of contact for distribution activities
Leverage existing HES infrastructure for reduced freight
costs and faster time to market
Solution
Full network design by Technicolor
4PL management of entire supply chain by HES
All US-based distribution infrastructure provided by HES
Hardware/Software &
Components Sourced from multiple
manufacturers in China
Consolidated dock for export to
US (managed by Technicolor)
Software Replication HES Guadalajara
Management of goods
to US for kitting
Kitting / Packaging / Warehousing Custom Configuration /Kitting &
Packaging for Retail
Staging for distribution
Distribution & Transportation to Retail Outbound distribution/order management
Transportation Management to all NA
retail locations
Returns Processing
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OUTBOUND MANAGEMENT: Planning, supply chain modeling for finished goods into retail stores/DCs for on-time, in-full
launch to support massive ad campaign; over 10k locations launched Rock Band product on same day -- $240 M retail sales
Real -time in-transit
updates for all modes
Financial cost allocation: By
retailer, By mode, By title
Carrier performance
metrics
Data Integrity
Coding Assignment &
Validation/ Business rules
adherence/ Match process
Exception / Approval
requirements
Reporting, Metrics,
Claims & FAP
Receive and Process
Return Material
Authorization (RMA)
Full Case, Single Title
Returns in
Restockable
Condition
Distribution Order
management planning
99.9% on time shipment
Custom configuration :
20+ retail versions
Pick pack & ship non-
standard product
Initial product launch of
2,200 TLs @ 50 TLs/day
80/20 split (MI/ CA)
Support FTL, LTL &
Parcel
10k retail locations
Load Consolidation
Optimal Mode
Optimal Carrier
Optimal Service
Returns Distribution Routing/
Optimization
Freight
Modes/Volumes
Information Technology:
Serial number capture on outbound
distribution with excel file feed to EA on daily
basis with serial numbers shipped
Customized business intelligence reporting /
executive dashboard
Enhancements to support rework and
bundling/kitting activity (e.g. bundle consoles,
with microphones, games, etc.)
Case Study for Branded Product Launch & Fulfillment (Continued)
Extensive branded product portfolio for launch and fulfillment to retail DCs and over 10K stores
Sales: $2.0 bn. Annual Retail - Microsoft Consumer Electronics Retail Division
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CASE STUDY: Microsoft Consumer Electronics
Inventory Complexity: 6k active SKUS/over 890 dry goods components/carried inventory of over 22m pieces.
Supply Chain Production Planning: Inbound multi-origin BOM components by SAP MRP2; Excel Database for SKU-specific components
Sourcing & Procurement: Inbound dry goods components into the HES Memphis DC/multi-country sourcing platform
Track/Trace: Customized tracking/exception reporting/proactive process controls/on time delivery for high value consumer gift cards
& retail products
Vertical Campaigns: PC Hardware, PC Software, PC Games, MP3 Players, Xbox Consoles, Xbox Accessories, Xbox games, etc.
Cross vertical bundles/custom configuration displays/ delivered branded product launch quantities to retail
Product Testing/Refurbishment: On site services for branded MS product
Over 10K Retail
DCs/Stores Served
(including Target,
WalMart, Best
Buy, Gamestop,
Costco, Ingram &
Amazon)
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CASE STUDY: Microsoft Consumer Electronics (Continued)
Extensive branded product portfolio for launch and fulfillment to retail DCs and over 10K stores
Component Sourcing/
Procurement & Inbound
Dry Goods Freight Mgmt
Freight Optimization/
Load Consol via Pool
Point Geography
to dist hubs / retailers
Systems
(SAPMRP2/ JBA,
GOLD & Exel)
Inventory
Accounting/ Mgmt
Custom Pack
Builds for Retail
Pallet
Consolidation
Across Hard &
Soft Goods
THES MEMPHIS, TN
CASE STUDY: Disney Home Entertainment Transportation
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Challenge
Ensure and document on-time delivery service to
10,000 NA retail destinations.
Provide on-demand, end-to-end supply chain
visibility to support reactivity and decision-making.
Solution
Comprehensive third-party logistics service
managing all transport to retail.
End-to-end supply chain visibility supported by
financial and operational tracking and controls.
Included independent, third-party freight audit
and payment.
Benefits
Immediate cost savings with no customer capital
investment
More than 30% reduction in average transportation
cost per order
Better on-time performance for all shipments,
including critical time-sensitive, high-value new
releases with extensive security requirements
On-time deliveries to one major retailer improved
from 70% to 99%.
End-to-end visibility by SKU, mode and consignee.
Segment Key Customers
Hollywood
Studios
Independents
Content
Owners
Games /
Software
Publishers
Other
Consumer
Products
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Technicolor Strengths
o Scale: World’s largest independent
manufacturer and distributor of consumer
packaged media product
o Breadth: Industry leading operational
platform designed to accommodate various
product categories
o Software
o Hardware
o Other high value consumer products
o Agility: Sustaining high performance in
unpredictable/dynamic retail markets with
particular expertise in:
o Highly seasonal markets
o Event based / time sensitive product launches
o Rapid replenishment / JIT models
o Collaborative: Meeting customer needs
through integrated and focused client
management
THANK YOU
Technicolor looks forward to the opportunity to
partner with you to provide more cost-efficient
transportation and distribution solutions and to
explore other areas that would help enhance overall
customer satisfaction, performance, and
profitability.
Thank you.
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THANK YOU FOR YOUR TIME AND INTEREST!
For additional information please contact:
Rich Cusolito Elaine Singleton
rich.cusolito@technicolor.com elaine.singleton@technicolor.com
805-304-7970 805-294-3371
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