Supply Chain Manager Skill & Qualification

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Profile of aProfile of a

Supply Chain ManagerSupply Chain Manager

Presentation prepared by Group 9Caroline DSouza

Sherley Varghese

Partha Sarathi Roy

Naveen Gowd

Prem Kumar

Raza Bilgrami

Abhishek Pratap

Illyas Meredia

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Supply Chain ManagementSupply Chain Management

�� SupplySupply chainchain isis thethe systemsystem byby whichwhich organizationsorganizations

source,source, makemake andand deliverdeliver theirtheir productsproducts oror servicesservices

accordingaccording toto marketmarket demanddemand..

�� Supply chain management operations and decisionsSupply chain management operations and decisions

are ultimately triggered by demand signals at theare ultimately triggered by demand signals at the

ultimate consumer level.ultimate consumer level.

�� Supply chain as defined by experiencedSupply chain as defined by experienced

practitioners extends from suppliers suppliers topractitioners extends from suppliers suppliers to

customers customerscustomers customers..

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Supply Chain IncludesSupply Chain Includes

� Material Flows

� Information Flows

� Financial Flows

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The Supply ChainThe Supply Chain

Information

Cash

Products

and

Services

Products

and

Services

Products

and

Services

CustomersCustomers

Total

satisfaction

with quality,

price,

delivery, and

service

DistributorsDistributors

Package and

delivery

Inventory

ProducersProducers

Finished

goods, end

products and

services

Inventory

SuppliersSuppliers

Inventory

Materials,

parts, sub-

assemblies,

and services

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Supply Chain GoalsSupply Chain Goals

Efficient supply chain management mustEfficient supply chain management must

result in tangible business improvements. Itresult in tangible business improvements. It

is characterized by a sharp focus onis characterized by a sharp focus on

 ± ± Revenue growthRevenue growth

 ± ±

BetterBetter assetasset utilizationutilization ± ± CostCost reductionreduction..

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Supply Chain DriversSupply Chain Drivers   determine roledetermine role

of a Managerof a Manager

DemandingDemanding customerscustomers

ShrinkingShrinking productproduct lifelife cyclescycles

ProliferatingProliferating productproduct offeringsofferings GrowingGrowing retailerretailer powerpower inin somesome casescases

DoctrineDoctrine of of corecore competencycompetency

Emergence of specialized logistics providersEmergence of specialized logistics providers GlobalizationGlobalization

InformationInformation technologytechnology

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ResponsibilitiesResponsibilities

Focus is on entire value chainFocus is on entire value chain

PlanningPlanning

PurchasingPurchasingProductionProduction

TransportationTransportation

Storage & distributionStorage & distribution

Customer serviceCustomer service

and more!and more!

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StrategicTrends and SkillsStrategicTrends and Skills

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Cost Management Trends & SkillsCost Management Trends & Skills

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System Trends & SkillsSystem Trends & Skills

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Relationship Management Trends &Relationship Management Trends &

SkillsSkills

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General Business Trends & SkillsGeneral Business Trends & Skills

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Changing Scenario in TrendsChanging Scenario in Trends

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New Forms of Purchasing SkillsNew Forms of Purchasing Skills

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Educational ProfileEducational Profile

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Supply Chain Managers CriticalSupply Chain Managers Critical

Success FactorSuccess Factor

� Cross functional management and planningCross functional management and planning

skillsskills

Ability to define, measure and manage

Ability to define, measure and manage

service requirements by market segmentservice requirements by market segment

Information systemsInformation systems

Relationship management and win winRelationship management and win win

orientationorientation

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ReferencesReferences

� Key trends, skills and knowledge required for the SCM  by Robert B.Handfield, Director, SCM Redesign

� SCM presentation - by A.V. Vedpuriswar

� Basics of Supply Chain - by Stevens Institute of Technology 

� www.careersinsupplychain.org /job-roles-profiles/roles.asp

�

Monczka, Trent, and Handfield Purchasing and Supply ChainManagement, 2002

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Thank YouThank You